I ordered 10 radiators from Bathroom Takeaway for a house renovation. They are all beautiful colours and seem a good quality. We are yet to install them. The ordering process was very easy and the del... Toon meer
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Lees wat reviewers zeggen
Constantly chasing an order which seems to have been split into different deliveries on different days (it’s only 5 items) it’s been a week since ordering and I am still waiting on a shower screen. B... Toon meer
★★★★★ Excellent service from Bathroom Takeaway! The online dashboard was really easy to use and navigate, and all of our items arrived within the week, well packaged and delivered by a reall... Toon meer
Nathan was so helpful, offering a rare high level of customer service! Delivery came quickly, and we are very pleased with the products - will be ordering again.
Bedrijfsgegevens
Over Bathroom Takeaway
Geschreven door het bedrijf
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Geschreven door het bedrijf
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Contactgegevens
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Verenigd Koninkrijk
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good value plumbing supplies
Easy website, keenly priced and good delivery. Would definitely use again.
7 juli 2026
Called up an advisor who was extremely…
Called up an advisor who was extremely helpful placed the order & it arrived in super fast time product quality looks good can’t wait to try it out 👍
7 juli 2026
Unfortunately the toilet was smashed to…
Unfortunately the toilet was smashed to pieces upon delivery.
After speaking to customer services they offered a refund or replacement, which isn't very helpful when I've paid for a plumber for the day and now I've got to pay him again when the replacement toilet arrives.
3 juli 2026
Antwoord van Bathroom Takeaway
Good Morning Chris,
Thank you for your review.
I am sorry to see your review
I can see you contacted us 07/07 to advise us that sadly part of your order was damaged in transit.
Due to a misunderstanding with a new member of staff, the wrong part was dispatched to you.
You contacted us again 10/07 to say that it was not just the part that was damaged, but the entire item, which we again replaced immediately for you.
We state in our terms and conditions that we are unable to cover plumbing costs associated with delays as we highly recommend ensuring the goods are received and checked over before booking plumbers.
We are sorry for any delays caused by the courier damaging the goods and we will investigate with the courier as to how this happened in order to limit this from happening in the future.
Kind regards,
- Bathroom Takeaway
ordering was easy and im really pleased…
ordering was easy and im really pleased with the product, not been fitted yet.
7 juli 2026
Really good service
Really good service. Paid for delivery which was quite a lot but understandable with two person delivery, the size of the box and fragile nature of the contents ( curved glass, 50 kg)
2 juli 2026
Needed an emergency radiator order and…
Needed an emergency radiator order and Bathroom takeaway had them all in stock that day! Great service.
30 juni 2026
Extremely helpful in putting my order…
Extremely helpful in putting my order together and then processing it. Special thanks to Jean-Paul for all his assistance.
3 juli 2026
Great customer service
The team especially Jack have been fantastic and have made it easy for me to have the bathroom I want. Above and beyond.
Many thanks
Michal
29 juni 2026
Everything was left outside the house
30 juni 2026
Antwoord van Bathroom Takeaway
Good Afternoon Mrs Samuel,
Thank you for your review.
I am sorry to see your review
I can see that your order was raised 29/06 and was dispatched the next working day (30/06).
We emailed you that day to confirm that the item had been dispatched and provided the tracking reference to you so you could monitor your delivery.
Due to the size and weight of your order, the shipping service was a palletised service which means they are only able to provide a curb side delivery which is mentioned in our delivery information page.
Kind regards,
- Bathroom Takeaway
Easy website to navigate
29 juni 2026
Sill waiting in for 3 days and rang…
Sill waiting in for 3 days and rang delivery company and I was told delivery would be around 4 till 5 and still nothing delivered
29 juni 2026
Antwoord van Bathroom Takeaway
Good Morning Miss Fisher,
Thank you for your review.
I am sorry to see your review
I can see that your order was raised 27/06 and was dispatched the next working day (29/06).
Looking at the tracking I can see that this was delivered to you 03/07.
I appreciate this is slightly longer than our expected delivery times so we will investigated this further with our courier to establish what happened to cause the delay to see if there is anything we can do to limit this happening again.
Unfortunately occasionally couriers are delayed though unforeseen circumstances.
Please accept our apologies for any inconvenience caused.
Kind regards,
- Bathroom Takeaway
Good service
26 juni 2026
good service
25 juni 2026
Great customer service
Great customer service from start to finish. The products arrived quickly and well wrapped. I needed to swap some sizes and the team couldn't do enough to help make sure I had what I needed. Highly recommend and will be using this company again.
1 juli 2026
Review zonder uitnodiging
Great value for an excellent radiator
Great value for an excellent radiator, easy to access to website and to use. Very quick delivery would recommend
29 juni 2026
Prompt delivery
Prompt delivery, kept well informed of delivery and product is better than I imagined
28 juni 2026
Great service and quick turnaround
Great service and quick turnaround. A quality product.
23 juni 2026
Company that hates their customers
Really poor experience with this company. Will never be using them again and highly recommend any other person considering a radiator to look for another provider.
After ordering had a note to say it'd be c3 weeks before the radiator is ready to be delivered so got in contact to alert them to the fact that we had a holiday coming up so wanted to make sure the delivery didn't occur while we're away. Was told to wait 15 days before reaching out. During this period delivery was made and the radiator has just been left outside our front door despite no-one behind there to sign for it. It's now at the mercy of the elements and is clearly indicating that our house is empty.
Really poor customer service with no desire to make things right or help in any way.
23 juni 2026
Antwoord van Bathroom Takeaway
Good Afternoon Gary,
Thank you for your review.
We completely understand why you'd be frustrated. After contacting us to avoid delivery while you were away, having the radiator delivered during your holiday and left outside your property was understandably upsetting.
While deliveries are carried out by our courier partners, we appreciate that from your perspective this reflects on us, and we're sorry that you felt we didn't do enough to help when you got back in touch.
We'd like the opportunity to review exactly what happened with your order, including the delivery instructions and the communication you received. If the radiator has suffered any damage or there are any issues with the item as a result of how it was delivered, please let us know. We will take full responsibility for resolving the matter as quickly as possible and will work with you to ensure a swift and satisfactory resolution.
Kind regards,
- Bathroom Takeaway
Delivered to wrong address and left my…
Delivered to wrong address and left my roadside, no notification that delivery had been made.
24 juni 2026
Antwoord van Bathroom Takeaway
Good Afternoon Martin,
Thank you for your review.
I am sorry to have seen your review.
I have looked into your case and I can see you were notified 24/06 to advise you of the tracking details.
Looking at your area it may well be that the delivery vehicle was not able to access your road, however we would have expected the driver to have called you to discuss this.
We will investigate this further with the courier to establish what happened.
Please accept our apologies for any inconvenience caused.
Kind regards,
- Bathroom Takeaway
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