★★★★★ Excellent service from Bathroom Takeaway! The online dashboard was really easy to use and navigate, and all of our items arrived within the week, well packaged and delivered by a reall... Toon meer
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Lees wat reviewers zeggen
Constantly chasing an order which seems to have been split into different deliveries on different days (it’s only 5 items) it’s been a week since ordering and I am still waiting on a shower screen. B... Toon meer
This review is for customer experience, as I have only just had the radiators fitted so cannot comment on durability. I was very impressed with this company and have ordered twice from them. Both o... Toon meer
I visited the Minworth Showroom on Friday 25th Sept 2026. I was greeted by the very friendly and knowledgeable Nathan. We went through the project i am planning and we managed to cover all the items o... Toon meer
Bedrijfsgegevens
Over Bathroom Takeaway
Geschreven door het bedrijf
We’re an online bathroom retailer with stores in Manchester, Lincoln and Minworth! Our goal is to offer real bathrooms at unbelievable prices with no gimmicks. With a huge range of Bathroom Suites, Showers, Radiators and more, all at some of the best prices online, we make creating your dream bathroom affordable. Plus, we offer free standard delivery on orders over £399!
At Bathroom Takeaway, we’re passionate about bathrooms and our quality customer service. That’s why we back our products with solid guarantees and a 30 day money back promise.
Visit us online or in store and discover how easy it is to transform your bathroom for less./
Our Promises
Geschreven door het bedrijf
- Product Guarantee
- We're so proud of the quality of our products that we're delighted to offer a 100% satisfaction guarantee! Our product guarantees ensures greater peace of mind when purchasing our products.
- 30-Day Money Back Guarantee
- If for whatever reason you're not satisfied, we will provide a full refund within 30 days of receipt. Just make sure the item is unused, in its original packaging, and in a resaleable condition.
- Price Guarantee
- We guarantee the best prices around. We're so confident that we'll match any like for like quotation from any other UK supplier.
- Free Delivery over £399
- We offer free standard delivery on all orders £399 or more to UK Mainland.
- Social Media
- Follow our socials to keep up to date with our latest offers, product launches, competitions, and news.
Contactgegevens
Unit 16 Floats Road, Roundthorn Industrial Estate, Wythenshawe, M23 9LJ, Manchester, Verenigd Koninkrijk
- 0333 305 8200
- customer.services@bathroomtakeaway.com
- www.bathroomtakeaway.com
4,5
Uitstekend
3K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I ordered 2 radiators which arrived…
I ordered 2 radiators which arrived quickly and were well packaged. One box was slightly damaged but the product was fine inside. The radiators look great and price and guarantee period were better than other suppliers.
I had also ordered the cast iron legs (one arrived in less than 24 hours from ordering!) but then the installer decided they weren’t needed. I returned them and received a refund promptly. All email contact about the return was answered fully and politely. Will definitely order from Bathroom Takeaway again when I replace the other radiators.
30 juni 2026
Expert advice available before placing…
Expert advice available before placing order. Item arrived quickly and looks good (tubular radiator). I recommend using this company.
8 juli 2026
Radiator arrived on time in good…
Radiator arrived on time in good condition. No complaints.
2 februari 2026
Very helpful and pleasant staff
Very helpful and pleasant staff. Everything was taken care of, right down to loading it very carefully into my car.
10 juli 2026
Very happy with the service I received…
Very happy with the service I received from the order process through to the delivery service, the panel seems to be of good quality, very well packaged and the delivery service was excellent thank you very much 👍
13 juli 2026
Staff was very helpfully behind counter…
Staff was very helpfully behind counter found whdtvi was looking for
8 juli 2026
Very fast delivery but one item missing…
Very fast delivery but one item missing .phoned and they sorted it straight away
7 juli 2026
The ordering process was seamless and…
The ordering process was seamless and when I had any queries Jack in Customer Service was superb. Highly recommend the company nothing is too much trouble. Excellent products and great value. Thanks again Jack.
7 juli 2026
Review zonder uitnodiging
Not herd anything about the delivery…
Not herd anything about the delivery yet other than it’s on its way and tracking number doesn’t work
10 juli 2026
Antwoord van Bathroom Takeaway
Good Afternoon Andrew,
Thank you for your review.
I am sorry to have seen your review.
I can see that you raised your order 09/07/2026 which was dispatched the next working day 10/07/2026.
On 10/07/2026 we sent an email to the email address on the order stating that the order had been dispatched, along with the tracking reference and the courier it had been sent with.
I have checked the couriers tracking site and it does bring up the details of your order.
Looking at the tracking information it does show that your order missed scans and was not scanned until the day of delivery.
We will be investigating this with the courier to try and understand what happened with your case in order to limit further instances of this happening again.
Please accept our sincerest apologies for the inconvenience and any delays caused.
Kind regards,
- Bathroom Takeaway
The first item arrived damaged and they…
The first item arrived damaged and they insisted I make a new order and pay again for the shower tray and then the second delivery was “lost” and no one called me from either DX couriers or from Bathroom Takeaway. I am now out of pocket by £500 and being held up on my project which has cost me £250 a day in labour and I have no shower tray coming in the near future. I will never order from bathroom takeaway again. Very unprofessional
7 juli 2026
Antwoord van Bathroom Takeaway
Good Afternoon Raphael,
Thank you for your review.
I am sorry to have seen your review.
I can see that you raised your order 23/06/2026 which was delivered 25/06/2026.
You contacted us 05/07/2026 to advise us that the item was damaged. We recommended that as we required the item to be collected before we could issue a replacement, ordering a replacement would be the quickest option.
On 07/07/2026 you ordered your replacement which was sadly lost in transit. As we require the courier to investigate lost parcels, we were unable to send a replacement until their investigation was completed, which resulted in us issuing a refund.
While we appreciate that this was disappointing, we do recommend that fitters are not booked until you have received the goods and that the goods have been fully checked over.
We sincerely apologise for the delays and will investigate this further with our courier to see what improvements can be mate to limit this from happening again.
Kind regards,
- Bathroom Takeaway
Very good service
5 juli 2026
All issues dealt with and resolved promptly
Had technical issues with delivery but James managed to provide a suitable resolution and went above and beyond in his duties.
Greatly appreciated and highly reccomended ✅️
7 juli 2026
5 star service
After reading terrible reviews some months ago I called bathroom takeaway & spoke with Lesley & raised my concerns.
Well I shouldn’t have worried. I have had the best service & more.
For each of my enquires I have received full attention & an excellent service & have already recommended to others & will continue to do so & use them for my projects where possible.
10 juli 2026
Review zonder uitnodiging
Good value plumbing supplies
Easy website, keenly priced and good delivery. Would definitely use again.
7 juli 2026
Called up an advisor who was extremely…
Called up an advisor who was extremely helpful placed the order & it arrived in super fast time product quality looks good can’t wait to try it out 👍
7 juli 2026
Unfortunately the toilet was smashed to…
Unfortunately the toilet was smashed to pieces upon delivery.
After speaking to customer services they offered a refund or replacement, which isn't very helpful when I've paid for a plumber for the day and now I've got to pay him again when the replacement toilet arrives.
3 juli 2026
Antwoord van Bathroom Takeaway
Good Morning Chris,
Thank you for your review.
I am sorry to see your review
I can see you contacted us 07/07 to advise us that sadly part of your order was damaged in transit.
Due to a misunderstanding with a new member of staff, the wrong part was dispatched to you.
You contacted us again 10/07 to say that it was not just the part that was damaged, but the entire item, which we again replaced immediately for you.
We state in our terms and conditions that we are unable to cover plumbing costs associated with delays as we highly recommend ensuring the goods are received and checked over before booking plumbers.
We are sorry for any delays caused by the courier damaging the goods and we will investigate with the courier as to how this happened in order to limit this from happening in the future.
Kind regards,
- Bathroom Takeaway
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