A FRIENDLY WARNING. I ordered a bed frame a few years ago, with no issues and super fast shipping etc. I ordered the exact same bed frame for a family member on the 15th of April 2026 and as of today... Toon meer
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Lees wat reviewers zeggen
Really happy with my Bedzy order. The customer service was friendly and helpful, and using the priority service made delivery much quicker than I expected. The bed frame feels sturdy and looks great f... Toon meer
The mattress lifter is a savior. It certainly does as is described and enables us to tuck our sheets under the mattress as we have a heavy but oh so comfortable mattress. We received the item promptl... Toon meer
Love my sotera bed and mattress bundle. I was a bit put off with negative reviews but in all fairness my local furniture store told me it would be a 4 month wait lol, so Bedzy was a lifesaver. Really... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Here at Bedzy, we make buying a new bed EASY. Your bed is an essential part of your life and plays a bigger role than you may think. We spend a third of our lives asleep, so it is not at all surprising that your time sleeping can have a big impact on your life. With our low prices, and huge range of stock we invite you to upgrade your sleep with Bedzy! We are 100% Australian owned and operated, and dedicated to helping all Australians achieve the perfect balance of style, innovation, and functionality in the bedroom. We take great pride in our quality, values, and commitment to customer satisfaction. We strive for the best, and we offer it at the best possible price.
Contactgegevens
Level 23, 727 Collins St, 3008, Docklands, Australië
- support@bedzy.com.au
- www.bedzy.com.au
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 18% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great products a reasonable prices
Love our two outdoor recycling chairs…
Love our two outdoor recycling chairs with matching table. Excellent quality - looks great!
Fantastic service!
Wrong feet OR middle bar for Bed!
We purchased a lovely bed which we put together- except the 2 feet that attach to the middle base bar for support don't fit - because there is no hole for the screw to do so and the feet dont actually fit under the bar. We have been patient in waiting for the replacement parts, and now that they have been sent, have found they are exactly the same as before with the same problem. Very disappointed in the way Bedzy have not really listened to the problem and we have a bed that is not fully functional and quite a few boxes with parts that we cant use.
ANOTHER week later - and they still can't fix this issue.
I since found a welder willing to fix the problem (cheaply! ) and I also received a refund from Bedzy… so all in all an end to the drama but don’t think I’ll be buying from here again.
Happy with Bedzy
The purchase process was easy along with the selection requirements for our needs. The mattress came well wrapped and protected. Easy instructions and safety knife for opening. So far very comfortable and would reccommend.
The dispatch times are abit of a joke but hopefully the product is good 😊
As mentioned with everyone else, dispatch times are ridiculously long. I ordered an item a week ago which still hasn’t been dispatched and because I’m regional it may take over a month to get here after it has been sent. Regardless of if they are having sales or not, these guys should streamline their shipping processes and not make people “pay for priority” just to get things out of their warehouse. Not sure if this is a new company finding their feet or they just haven’t navigated other ways of dispatching but it’s a lot slower than other companies who also handle large shipping loads. All orders should be a priority to a business and I understand express shipping comes at a higher cost but I would prefer waiting for shipping and at least know the item has been dispatched instead of having to wait 2 weeks for it to be sent and another 2 for it to be delivered.
I ordered something else from a similar company 2 days after this one and it’s arriving today so maybe it’s a staffing issue and no one in the warehouse to actually get stuff out but it’s a lot slower than other places. Anyway, I’m still waiting, and it still hasn’t been sent yet but from photos I love the product and other than that don’t have a single thing to complain about. I would likely purchase again from this company because they have cute stuff but just be aware that if you want things within the month either pay for priority or order from somewhere else because these guys dispatch at a snails pace. They do prewarn you on the website though that it’s 7-14 days so take that quite literally when ordering and it can be longer during sales times. As a few other people have mentioned if they can’t keep up with the demand at sales times maybe they should ax the sales but I think the issue may be their dispatch process or stock issues so as a company they should probably review that to see how they can best streamline the problem to get that down abit to create a better customer experience because in this day and age patience isn’t something people have especially when you’re competing with companies like Amazon who offer 1 day delivery. On a positive note the customer service team are super quick with responding to enquiries and are super helpful as well as good prices for items so hoping the product is just as awesome when it arrives! 😊 Those dispatch times though has still has put a negative spin on a overall good experience which is why I’ve only given 3 stars. Hoping they can focus their energy on fixing the dispatch times and this company will be chefs kiss.
The king single trundle bed package we…
The king single trundle bed package we ordered was fantastic and looks amazing! Delivery was prompt. Instructions were easy to follow and the quality of everything included was excellent, the mattresses are great.
What we purchased on the website was…
What we purchased on the website was what was delivered. Great service price and quick delivery. Thank you Bedzy
Got one sunbed
Got one sun-bed today , the other one not yet ? It looks completely different than the picture . You have to put together from small bits with the worst instructions ever .
Do not recommend
Great expert help with my order the…
Great expert help with my order the people I dealt with were very polite and cortious
Happy great customer service awesome bed 😁
Good customer service
Love my new bed will be ordering a mattress aswell soon
Was worried about putting the bed together but the instructions were easy to read and follow
Thank you Bedzy
Great prices fast and free shipping !
Great prices fast and free shipping !
Very happy with my order 😊
Fast delivery and free shipping to my regional post code. The bed frame I ordered is gorgeous and very light!
Henley Queen Gas Lift Storage Bed Frame with LED Lights – Black
I ordered the Henley Queen Gas Lift Storage Bed Frame with LED Lights – Black. I love it! The lights are awesome with many colour options, Storage is a plus, it's sturdy and doesn't move one bit! Delivery took a while(was during a sale) other then that I highly recommend Bedzy!
Amos House Bed - Happy Toddler
Bought the Amos House Shaped Bed package for 2 year old granddaughter. Bed is amazing and granddaughter was so excited and is sleeping soundly in her new bed.
Excellent product match with price
We were very happy with our purchase
We were very happy with our purchase. The quality was good, and the price, reasonable.
The free deilivery to remote Broome WA was a big selling point.
Great range… site easy to…
Great range… site easy to navigate….great prices
Happy with the quality, price and service
I was really happy with this service.
I got the queen bed package - it’s comfortable. It looks nice. The delivery was straight forward and it was easy to put together. The customer service team was helpful - thanks Clariza. Cheers team.
Low to the ground
Bed arrived fast, easy to put together. Lovely bedhead but not great quality and very low to ground which I wasn’t aware of, as a middle aged couple the only person that is happy about it is our 13 year old dog who can easily get up on it.
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