Belfast City Airport Reviews 

Hopeless signage. Confusing pricing. Exorbitant prices. £25 for 30 mins.

Too dear for drop off. I favour Dublin it's free.

The assistance at George Best airport was excellent. Very grateful to the staff for their help

The drop off and pick up for 10 minutes free is poorly set up for the winter months. It’s far away from the main building and open with no shelters to stand below when it’s raining and cold.

UTTER THUGS RUNNING SECURITY AT BELFAST CITY AIRPORT.

You are allowed to take up to 2L of water through security now - yet they pull your bag - make you wait for 10-12 minutes (as all the bags get pulled for screening…

Then they say - your refillable water bottle “has failed the check”… what check??

When you ask why - they say - do you want to speak to a supervisor?

It’s at that point a neanderthal aggressively barks “do you want to fly today or NAAAATTTTT”

SERIOUS CUSTOMER SERVICE RETRAINING REQUIRED FOR THESE IMBECILES.

I had a very disappointing experience at Belfast City Airport security at around 11:45 am on 22 July.

The male staff member managing the security trays was incredibly rude and unprofessional. I waited for a long time because a tray containing another passenger’s belongings was left in front of me, preventing me from getting an empty tray, while many passengers who arrived after me were able to continue through security.

When I politely asked if he could move the tray, he responded aggressively, insisted I had not been waiting long, and sarcastically asked whether I wanted him to call his supervisor. His attitude was completely unnecessary and frankly ridiculous.

I fly through Belfast City Airport almost every month, and this is the first time I have experienced such unacceptable customer service. I understand security can be busy, but there is no excuse for speaking to polite passengers in this way. I hope the airport takes staff training more seriously to prevent this from happening again.

The price for parking 1 day in LONG STAY is pure theft and GREED.

Employ the scum of humanity to oversee roads through the airport. Gangsters that try and fine you for stopping for a few mere seconds to get something out of your car. Pure gangsterism. Belfast City Airport hang your head in shame. Won't be using any flights from your grotty little airport any more, will stick to the international.

The parking and signage is confusing and
Excel Parking who manage the parking arrangements at this airport use bullying and threatening approaches with no sympathy for customers needs.

Trying to drop someone off in long stay carpark .
Extremely confusing!!!
Signage not very clear and such a roundabout way to actually get there... guesswork all the way and you dare not stop to figure it out as you would be fined!!
You have to tap your card on way in to get a ticket but on way out the barrier just lifts..none of this clear whatsoever
Also lots of arrows once you actually enter but not clear at all as how to proceed to exit ....never saw such a bizarre set up in all my life !

I complained about ignorant security staff back in Nov 2025. The duty manager said the security manager would contact me directly. Of course they never did. I'll never fly from this airport again hateful security staff and worse management.

Parking is a complete rip off. Charged £40 for 74 minutes in the long stay car park.

Badly signed posted plus the renowned fines for stopping on the red lines is forcing people to make hurried decisions.

This airport is a joke. Avoid and get better value flights elsewhere.

Carparking! So confusing when you arrive, felt like you were constantly driving back on yourself even on the exit. Fees extortionate- £4 for a minute drop off and then to find out 1st 10 mins free in long stay car park. Why long stay and not short stay and why isn't it advertised better! Plus there's no time to stop and read the many notices. Did the person who designed it drive it? Is it just all about making money?

The check in was smooth, staff very friendly no hassle whatsoever . Most enjoyable. Samsons bar and restaurant relaxed atmosphere, very friendly and helpful staff, especially Liam, couldn't do enough for us. Food brilliant,. Ned and mag rep of Ireland 🇮🇪

I live in Northern Ireland and this is my nearest airport. Belfast City Airport is clean and tidy. My husband doesn't like the fact that I often end up spending a fair bob in the shops here, but its because it helps pass the time.

We often fly down to Spain from this airport to go to our second home in Malaga.

I would highly rate this airport!

Really impressed with Belfast City Airport. Check-in and security were quick and efficient, and everything was well organised which made travelling stress-free. The staff were friendly and helpful, and facilities were clean and easy to get around. A smooth start and finish to our holiday – one of the easiest airports to travel through. ⭐⭐⭐⭐⭐

Poor from security, very little communication, organisation and instruction with the public. Very poor options in departure area for people with food intolerances. Coeliac particularly.
Could do with an update in general.

Avis Car Hire - Belfast City Airport - BUYERS BEWARE

To all patrons of Belfast City Airport- Avoid Avis car hire like the plague. They are unscrupulous and will take your hard earned money - You WILL regret your experience with them. Again, Avis car rentals Belfast City Airport - BUYERS BEWARE……..Spread the word!!!!!

I got to my gate to take a domestic flight early this morning and was turned away. I did not have hard copy i.d.

I understood that the error was all my own and politely waved my partner onto our flight and watched him fly off. He had to go.

The airport staff at the gate tried to help me but followed the rules. Rules are for everyone’s safety and I gracefully sat to the side.

However, after the plane drove away, preparing for take off, he checked the next flight for this morning to my destination and booked me on it with no extra charge. I had enough time to go home and get my photographic i.d.

The staff in the airport entrance called my car park and got me a pass out to return again, and here I am in departures. again. 😁

While plane waiting, I watched a young staff member help a less abled elderly lady onto a Swissport plane. He couldn’t have looked after her anymore and if you didn’t know better she could have been his Grandmother, with the level of care and patience he gave her, as she slowly climbed the steps onto the plane.

My thinking after this mornings adventure is this…..
This is not an international airport and thankfully the staff service isn’t otherwise I’d be at home right now. Some negative raters/ranters/posters may be expecting this level of service. But if you want a thoughtful, considerate, caring local airport, you couldn’t ask for more than George Best City. This makes me proud to be Norn Irish and hope visitors coming here get even a fraction of the level of customer care I did this morning. It makes our country stand out from the rest. This NI does really well.

Thank you to all the staff who helped me this morning, especially the early morning supervisor. Friday 7th March.

Been using this dreadful excuse for an airport for years due to being the only connection to heathrow, Complete maze to get into the car park, when you do its a total rip off to park, worst british airways check on earth(slow, ignorant agents) security lines are a joke when busy (including fast track) BA lounge just about ok at best, but worst of all, the abysmally short runway, i’ve had some horrendous landings at this place and always dread landing here when windy, many times in the last few years i’ve been on flights when they have to do a "go around" when windy, the recent "update" to the car park entry must have been the brainstorm of a moron !
I sorely miss the days when i could fly from aldergrove to heathrow without the fear and loathing of a dangerously short runway, it really is a disaster waiting to happen, unfortunately i’m forced to frequent this place and i dream of the time when i no longer have to, of all the airports around the world i use regularly, this is easily bottom of the pile from every prospective, scandalous !!!!