Able to browse freely, good service at Ashton u Lyne store (Phil) delivery good, paid for it to be made up as purchased Ottoman, guys were great
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Snipe Retail Park, Manchester Road, OL7 0DN Ashton Under Lyne, Lancashire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We visited the Ashton-under-Lyne store, and Jake greeted us, answered all our questions, and recommended a mattress that we ended up buying. The whole process from start to finish was a very pleasa... Toon meer
Bedrijf heeft geantwoord
I was helped by Jake, who answered any questions i had and explained the difference between beds and mattresses that i was interested in. He did not hover around which i personal dislike, but made me... Toon meer
Bedrijf heeft geantwoord
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase i... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Ashton Under Lyne
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Snipe Retail Park, Manchester Road, OL7 0DN, Ashton Under Lyne, Lancashire, Verenigd Koninkrijk
4,8
Uitstekend
178 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great experience - brilliant customer service.
Phil at the Ashton-Under-Lyne Branch was fantastic from start to finish. We originally visited a few different bed shops in October. We decided to go back Bensons because of meeting Phil the first time. He was a helpful, patient and took the time to actually listen to what we wanted. His knowledge and customer service skills are brilliant, he’s a real gem and we are we’re so glad he was there when we returned! Thank you so much for your wonderful service.
2 april 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
We're happy to hear about the fantastic service you received at our Ashton-Under-Lyne branch! It's great to know that the team member was so helpful and patient, and that their expertise made such a difference in your decision. We appreciate your kind words and thank you for your wonderful feedback.
Team Bensons
Helpful and knowledgeable staff.
Very helpful and knowledgeable assistant who advised us on the type of bed and mattress we were looking for. Would recommend Bensons if you're looking for a new bed or mattress.
30 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Lovely feedback! Helpful advice and happy customers are what we’re all about 🙌
Your satisfaction means the world to us,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for the feedback! We’re so glad our team gave you the time you needed and helped you choose with confidence.
We’re so glad you had a great experience,
Megan | Customer Care Specialist✨
Bensons belting bed service
The 2 fellas delivering our bed and mattress- Inigo and Howard - were so helpful. They not only lugged everything into our home but also carried some very heavy and bulky items up a narrow staircase into the bedroom where we needed it. Both of them were polite, friendly and had a good sense of humour as I was panicking about transporting everything upstairs without damaging the decor. Great job 👌
29 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you so much for the lovely feedback! Inigo and Howard will be thrilled to hear this — stairs, heavy lifting, and décor all handled like pros😄 We’ll be sure to pass on your kind words. Enjoy your new bed!,
Megan | Customer Care Specialist💜
The staff Howard and Inigo were really professional well mannered did the bed assembly in good time no bother tidied up with no packaging left.
The staff Howard and Inigo
26 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your feedback! 😊 We’re really pleased to hear Howard and Inigo provided such great service — we’ll be sure to pass on your kind words. Enjoy your new bed,
Megan | Customer Care Specialist ✨
What a store
Bought a mattress had the old one taken away , was very pleased from start to Finnish ,the delivery was on time and they were very courteous and respected our home .would definitely recommend this company well done Bensons for beds .
10 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for the lovely review! We’re so pleased you’re happy with your new mattress and the whole experience from start to finish. It’s great to hear the delivery was on time and that the team were courteous and respectful of your home. We really appreciate your recommendation,
Megan | Customer Care Specialist 😊
Excellent from start to finish
27 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you! 😊 We’re thrilled everything was excellent from start to finish — that’s exactly the experience we aim for,
Megan | Customer Care Specialist✨
Antwoord van Bensons For Beds - Ashton Under Lyne
Love to hear it Steve! We really appreciate you choosing us
Take care,
Megan at Customer Care💜
From purchasing my mattress to its…
From purchasing my mattress to its delivery was perfect. Helpful, friendly, knowledgeable and professional staff in the showroom at Ashton u lyne . I could track my delivery which was on time. The delivery men were polite and called to let me know that they’d be arriving within 30 mins.
Thank you Bensons 👍😀
23 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you so much for sharing your experience with us Jackie! 😊
From purchase to delivery, it’s wonderful to hear everything was spot on. The team in the Ashton‑under‑Lyne showroom clearly made a great impression — helpful, friendly, knowledgeable, and totally professional. Exactly what we love to hear!
That’s the kind of service that makes everything feel effortless.
Thank you for choosing us— we’re delighted you had a perfect experience,
Megan at Customer Care
Amazing in store service
Amazing in store service, regular updates and communication after this, prompt and friendly delivery! Very happy customer
21 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you so much Mr Fenton! We’re delighted to hear you had amazing in‑store service, received regular updates, and enjoyed a prompt and friendly delivery. We’re so happy to have you as a very happy customer,
Megan at Customer Care! 🚚✨
The Sales Advisor Andre was lovely and…
The Sales Advisor Andre was lovely and nothing was too much trouble for him. He was really thorough and showed us lots of different options with head boards, drawers in the divan or a lift up bed.
20 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thanks for the lovely review Christine! Andre sounds like an absolute star — thorough, patient, and full of great ideas. So glad he could walk you through all the options and make the whole experience a breeze!
We hope to see you next time! Megan at Customer Care 😊
Antwoord van Bensons For Beds - Ashton Under Lyne
Gemma will be over the moon to hear this Mrs McLean! 🌟 She’s a star, and we’re so glad she made your visit such a pleasure,
Megan at Customer Care
Fantastic customer service
I would like to express my gratitude to the entire staff at this store; they were great and accommodating, and they left us alone without any sense of urgency. Additionally, would it be possible to acknowledge Andrej, the sales assistant who assisted us in accomplishing our objective? He was a delightful individual very helpful and no pushy sales tacticsat all, I would encourage anyone in search of a bed to visit this Store,
14 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you so much for the wonderful feedback! 🌟 We’re thrilled the team made you feel relaxed and supported during your visit. Andrej will be absolutely delighted to get this shout‑out — he’s a star, and we’re so glad he helped you find exactly what you needed with zero pressure. We really appreciate the recommendation,
Megan at Customer Care
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you for your review! We’re so pleased you experienced a no‑pressure sale and found our salesperson friendly and experienced. We really appreciate your feedback,
Megan at Customer Care
The staff in the store were brilliant
The staff in the store were brilliant, as were those who delivered. I am really happy with the bed and the service as a whole. My first mattress wasn’t right for me and I exchanged it under the guarantee without any fuss. Would highly recommend
9 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thank you so much for your lovely feedback! We're delighted to hear that both our in‑store team and delivery staff were brilliant, and that you're really happy with your new bed. It’s great to know the comfort guarantee made exchanging your first mattress easy and fuss‑free. We truly appreciate your recommendation. – Megan at Customer Care
Brilliant service and informed
Brilliant service and informed
Along the process of progress of my order.
7 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
John Appleton,
We're happy to hear that you received brilliant and informed service throughout your order's progress. Thank you for your positive feedback!
Team Bensons
Great service
Great service, not overly bearing but let you know they’re there and made sure we got the benefit of the offers that were available
27 februari 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Dawn,
We appreciate you taking the time to leave us such a great review! We're so happy to hear that you were well looked after and benefited from the available offers.
Team Bensons
Lovely experience
We were able to see and try the beds unaccompanied and the staff were there if we needed any advice. Lianne was very helpful and informative when we were ready to order, in fact she was really lovely and friendly. The whole experience was extremely good.
1 maart 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Lindsay Edmondson,
We appreciate your wonderful feedback! We're so glad you felt comfortable exploring the beds and that our team was available to assist. It's great to hear you found a team member so lovely and helpful, and that your overall experience was excellent.
Team Bensons
Gemma who helped us allowed us to…
Gemma who helped us allowed us to explore the beds giving her knowledge and guidance but without being over us the whole time. It made the experience so much easier and when we need a new mattress we’ll definitely return to this store.
23 februari 2026
Antwoord van Bensons For Beds - Ashton Under Lyne
Thanks so much! Gemma will be thrilled to hear this. We’re glad her friendly guidance helped you find the perfect fit without the pressure. Can’t wait to welcome you back when it’s mattress‑time,
See you next time! Megan at Customer Care 😊
We walked in and didn’t know anything…
We walked in and didn’t know anything about the different beds, we spoke to Gemma at benson for beds at Ashton under Lyne snipe retail park who was very knowledgeable on every bed, she walked us round each bed to try and talked us through each one as they were all so different from how they were manufactured to layers inside, we settled on the Hypnos 05 bed which was so comfy when lying on it. I didn’t want to go anywhere else because Gemma was so helpful. Looking forward to the delivery day and a cosy comfy night sleep. I also told Gemma I have back and hip pain which she talked us through how the bed should conform to the body and no pressure on the body which she checked for when we was lay on the beds. Thank you very much, Gemma is an asset to the store.
15 februari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Ashton Under Lyne
We appreciate your positive feedback. We're happy to hear that you received helpful advice and that our colleague was able to assist you in finding the perfect bed. Thank you for sharing your experience.
Stewart - Team Bensons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.