The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboar... Toon meer
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Lees wat reviewers zeggen
Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst th... Toon meer
Bedrijf heeft geantwoord
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expe... Toon meer
Bedrijf heeft geantwoord
Helen at Basildon branch was very helpful and was a little worried about delivery but Lee and his helper were very professional and friendly.
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,9
Uitstekend
662 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good service from Helen who helped
2 oktober 2026
Review zonder uitnodiging
Very helpful
Very helpful, look forward to getting our new mattress and hopefully a decent nights sleep.
29 oktober 2026
Review zonder uitnodiging
Helpful staff and good delivery…
Helen at Basildon branch was very helpful and was a little worried about delivery but Lee and his helper were very professional and friendly.
28 oktober 2026
Great service and advice.
Great service and advice.
Listened to what we were looking for and guided us to the most suitable products. No hard sell!
27 oktober 2026
Great service from start to finish and…
Great service from start to finish and very happy with my new bed.
29 oktober 2026
Informative …
When deciding to look for a new mattress we went to Benson Beds where we were shown all different types of mattresses the staff member Sheela was most informative professional with out being pushy she really was most helpful and knowledgeable about the products , I certainly recommend this Basildon store especially this salesperson .
28 oktober 2026
Brilliant from shop to home
Brilliant from shop to home
Very professional in store as well as in my home
26 oktober 2026
Review zonder uitnodiging
The sales person was very helpful
The sales person was very helpful. She listened to what we needed. We were able to ‘try’ various beds and her explanations and advice were most useful. There were lots of beds, mattresses and headboards to choose from. We were given as much time as we needed to decide which bed and mattress to buy.
24 oktober 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Great customer service
Great customer service. We felt we were not pushed into buying we didn’t want. Would highly recommend
21 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed a relaxed, pressure-free shopping experience with our team. Providing helpful guidance without making our customers feel rushed is very important to us. We truly appreciate your kind recommendation and look forward to welcoming you back in the future!
Team Bensons
Great advice in store and good delivery.
12 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're thrilled to hear that you found our advice helpful and enjoyed our delivery service. We strive to provide the best experience for our customers. We look forward to serving you again soon!
Great service from start to finish
Great service from start to finish
Delivery drivers Andy and James were professional and helpful
9 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're thrilled to hear that Andy and James provided you with great service. Our team works hard to ensure a positive experience from start to finish. We appreciate your support!
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Loads of selection, staff helpful
Rachel at Basildon retail park was very helpful and knowledgeable. There is VERY POOR WIFI connection for customers, this is not the first time this has happened whilst visiting this store. Whilst there, the store lost a sale as another customer could not connect to a WiFi to make payment.
10 oktober 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Thank you for your feedback! We're thrilled to hear Rachel provided excellent service. We apologize for the WiFi issues you've experienced and are actively working to improve connectivity. Your input helps us enhance our customer experience. We hope to see you again soon!
Helen, very helpful
Very good customer service from Helen at Mayflower, Basildon. She was really helpful and patient. I havent had delivery yet but hopefully that will all go smoothly.
8 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your kind words! We're thrilled to hear about your positive experience with Helen. We strive for excellent customer service and are confident your delivery will go smoothly. If you have any questions, feel free to reach out. We appreciate your support!
Wardrobes good quality
We looked up options for wardrobe online then went to store to have a look , ordered them then and there and staff were more than helpful . Third time we have used Bensons . Good quality furniture be it bed mattress or wardrobes . We had them built by them as well and they were built quickly and efficiently with no mess . Well worth having them build them in the room .
8 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team and that you love your new furniture. It's always our goal to provide quality products and excellent service. We appreciate your loyalty and look forward to helping you again in the future,
Megan | Customer Care Specialist
Very happy
Helpful service in store. Allowed plenty of time to browse & decide without any pressure.
Delivery was very good, arrived on time & we were kept informed on the day by text & then a call from the driver.
Paid for recycling of old mattress which was removed & bagged to go on the lorry
Very happy with mattress & all round service
28 september 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear you enjoyed our helpful service and timely delivery. It's great to know that the recycling of your old mattress went smoothly. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
Excellent customer service throughout
Excellent customer service in store and afterwards. A knowledgeable sales assistant helped us navigate the store and very wide choice to find the best bed for us.
5 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear that our team provided you with excellent service and helped you find the perfect bed. Your satisfaction is our priority, and we appreciate your support. We look forward to serving you again!
When looking for a suitable bed for…
When looking for a suitable bed for both myself and my husband your staff member for very helpful, knowledgeable and took time to explain things thoroughly and was very patient. Deliver was when expected and on time and the drivers were friendly , organised and efficient. Couldn’t have asked for better . Thank you for everything.
3 oktober 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful review! We're thrilled to hear that our staff provided you with the help and knowledge you needed. It's great to know that your delivery experience was smooth and friendly. We appreciate your kind words and look forward to serving you again!
Five star Sheela
The staff , especially Sheela , were exceptional. Gave us a quote, and time to make up our minds , and even let us know when the items we wanted went on offer .
All round good service
14 september 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your wonderful feedback! We're thrilled to hear that Sheela and our team provided you with exceptional service. We strive to keep our customers informed and satisfied. We look forward to serving you again soon!
We knew what we wanted as had seen in…
We knew what we wanted as had seen in store. And ordered on line in a flash sale
23 september 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your review! We're thrilled to hear you found exactly what you wanted during our flash sale. Your support means a lot to us, and we hope you enjoy your purchase. If you have any questions or need assistance, feel free to reach out!
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