Over the past few weeks, my wife and I made several visits to BENSONS for beds in Basildon,Essex. On every occasion the staff were very helpful and professional. We ordered a new bed which was deliv... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Rachel at Bensons for Beds in Basildon was incredibly helpful in assisting us choose a new mattress without any pressure at all. She was friendly, knowledgable and made the whole experience really eas... Toon meer
Excellent help for my elderly mother who required a new mattress, great access and assistance with the lift to the 2nd floor and plenty of time to view the many options. Delivery went well and please... Toon meer
Bedrijf heeft geantwoord
We was very disappointed with the delivery experience. The delivery driver was rude and very reluctant to take the new mattress upstairs. He did eventually take it up, but only after making it cle... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Basildon
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Mayflower Retail Park, SS14 3AP, Basildon, Essex, Verenigd Koninkrijk
- 1268525908
4,8
Uitstekend
637 reviews
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So polite and helped us greatly
Thanks so much to Helen at Basildon Bensons. She greeted us, helped us try different products. Explained each item she showed us. We ended up making a purchase that our daughter is very happy with. Thank you.
12 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We're so happy to hear that our team member at Basildon helped you find the perfect product for your daughter! We appreciate you taking the time to share your positive experience with us.
Team Bensons
The service at beson for beds
The staff and particularly the lady who was looking after us went above and beyond to make sure everything went smoothly, absolutely first class service.
10 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
We appreciate your positive feedback! 😊 We're happy to hear that our staff went above and beyond to ensure everything went smoothly for you. Thank you for sharing your experience with us.
Team Bensons
Robin from your Basildon branch was…
Robin from your Basildon branch was very helpful and knowledgeable about the products sold. I was showed all the options of the product I wanted in different colours and sizes. I was also talked through the different mattresses and what the benefits of each one was.
6 april 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Thank you for your lovely review! 😊 We’re delighted to hear that Robin at our Basildon branch was so helpful and knowledgeable. It’s great to know he took the time to show you all the options in different colours and sizes, and clearly explained the benefits of each mattress to help you make the right choice. We’ll be sure to pass on your kind words to him. Thank you for choosing us, and enjoy your purchase,
Megan | Customer Care Specialist✨
In and out no messing about and no…
In and out no messing about and no mess, both guys were great.
4 april 2026
Antwoord van Bensons For Beds - Basildon
Thank you for the great feedback! We’re really pleased to hear everything went smoothly and that both team members did such a great job!
Until next time, take care,
Megan | Customer Care Specialist
We ordered 3 mattresses and 2 bed…
We ordered 3 mattresses and 2 bed frames and are very happy with em and the good quality. We are also happy with the kind and caring and the time the shop staff took with us on choosing our items. The delivery drivers were also very friendly to us when delivering our items so we would definitely use this company again if needed in the future.
4 april 2026
Antwoord van Bensons For Beds - Basildon
Thank you so much! We’re delighted you loved the quality, the care from our team, and the friendly delivery 😊
Looking forward to welcoming you back soon,
Megan at Customer Care!✨
Happy customer
Our bed was delivered on time with a phone call when on the way. Very comfortable. We are very happy with our product and the service.
4 april 2026
Antwoord van Bensons For Beds - Basildon
Lovely to hear! We’re pleased everything went smoothly and that you’re enjoying the comfort 🙌
Until next time, take care,
Megan at Customer Care!
Antwoord van Bensons For Beds - Basildon
Thanks for the great feedback — we really appreciate it!
We truly appreciate your feedback.
Megan | Customer Care Specialist💜
Salesman very friendly and helpful
Salesman very friendly and helpful. Good knowledge which helped us to make our decision and was able to find a delivery date to suit us. Great experience
6 april 2026
Antwoord van Bensons For Beds - Basildon
We're so glad to hear that our team member was friendly and helpful, and their knowledge assisted your decision-making! It's great that we could find a suitable delivery date for you. Thanks!
Salesperson was very friendly
Salesperson was very friendly, helpful and knowledgeable about products. Delivery men were on time, tidy, quick and efficient. Thank you to Benson Beds.
2 april 2026
Antwoord van Bensons For Beds - Basildon
We're so happy to hear that our salesperson was friendly, helpful, and knowledgeable! It's also great to know our delivery team was on time and efficient. Thank you!
I was taken good care of at the shop
25 maart 2026
Antwoord van Bensons For Beds - Basildon
Thank you! 😊 We’re really glad to hear you were well looked after in the shop. Your feedback is much appreciated,
Megan | Customer Care Specialist⭐
WOULD HIGHLY RECOMMEND.😁
GREAT A+ OVERALL SERVICE,GREAT DELIVERY GUYS,ALL SPEEDY AND EFFICIENT.GREAT QUALITY MATTRESS.WHAT MORE COULD YOU ASK FOR. THANKS SO MUCH.👍😉
29 maart 2026
Antwoord van Bensons For Beds - Basildon
Wow — thank you so much! We’re thrilled you loved the service, the speedy and efficient delivery team, and the quality of your new mattress. A+ feedback like this really makes our day,
Megan at Customer Care🛏️✨
Excellent customer service
Excellent customer service. Everything was thoroughly explained and nothing was too much trouble. The advice I was given was second to none and there was a huge choice of types of beds. I didn't feel rushed, even though the store was quite busy. I would thoroughly recommend this store if you are looking to purchase a new bed or matress.
27 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Thank you for such a fantastic review Sue! 😊 We’re delighted to hear you received excellent customer service, clear advice, and plenty of time to choose from our wide range — even during a busy period. Your recommendation really means a lot to us. Enjoy your new bed and sleep well,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Basildon
Thanks for the amazing review Derek! So glad the communication went above and beyond — that’s what we love to hear!
Sleep well,
Megan at Customer Care💤
Excellent Customer Service and Value
From the moment we entered the shop and up to delivery we were treated really well. The bed I chose was my choice and was given so much advice and other options etc but was treated really well, and got given a really good price. Delivery was really quick and gave you constant updates of times of date of delivery and on the day an estimated time plus the drivers made contact with the exact time.
1 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Thank you so much for your wonderful review! We’re delighted to hear you were well looked after from the moment you entered the shop right through to delivery. It’s great to know you received plenty of helpful advice and options while still feeling fully in control of your choice — and we’re glad you were happy with the price too! We’re also thrilled your delivery was quick, with clear updates and great communication from the drivers. We really appreciate your kind words and hope you enjoy your new bed,
Megan at Customer Care
Excellent sales people
Excellent sales people. Good products, reasonable prices, pleasant show room.
All in all a rare pleasant shopping experience.
22 februari 2026
Antwoord van Bensons For Beds - Basildon
Thank you so much for your amazing review! We’re delighted to hear you found our sales team excellent, our products great, and our prices reasonable. It’s wonderful to know the showroom felt pleasant and welcoming — making your shopping trip an all‑round enjoyable experience. We truly appreciate your lovely feedback,
Megan at Customer Care💜
Delivery team were cheerful and helpful…
Delivery team were cheerful and helpful Chris and Kallum
10 maart 2026
Antwoord van Bensons For Beds - Basildon
Mr/Mrs Bond,
We're so happy Chris and Kallum were cheerful and helpful! Thanks for your positive feedback; we appreciate it greatly.
Team Bensons
Great product reasonable price
9 maart 2026
Antwoord van Bensons For Beds - Basildon
Thank you! We're so glad you’re happy with the product and the price — enjoy your purchase,
Megan at Customer Care😊
Good customer service when I looking…
Good customer service when I looking for a new bed and arrived the time slot we were given and happy with our purchase.
9 maart 2026
Antwoord van Bensons For Beds - Basildon
Thank you for your lovely feedback! We’re glad you received great customer service while choosing your new bed, and it’s wonderful to hear delivery arrived within the given time slot. We’re really happy you’re pleased with your purchase,
Megan at Customer Care
The mattress is amazing and the…
The mattress is amazing and the delivery guys were really helpful and polite - great experience all round !!
9 maart 2026
Antwoord van Bensons For Beds - Basildon
Thank you so much for your lovely feedback! We're delighted to hear you’re loving your new mattress and that the delivery team were so helpful and polite. A great experience all round is exactly what we aim for. – Megan at Customer Care
Lovely furniture from the time of…
Lovely furniture from the time of choosing our furniture to the delivery was 100% exceptional thank you
7 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Basildon
Michelle Yates,
We're so glad to hear that you found our furniture lovely and your experience, from selection to delivery, exceptional! Thank you for your positive feedback.
Team Bensons
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