They were extremely helpful; allowed us to see as much as we wanted and offered us a deal or two - so much so that we bought two, rather than one, beds (1 double and 1 King). I’m just hoping that the... Toon meer
Locatie
Wijzig locatieUnit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL North Pentwyn, Cardiff, GB
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Lees wat reviewers zeggen
Our experience from Jo the bed adviser was second to none. The knowledge she had about mattresses was outstanding. We were feeling very well educated from Jo and confident that she advised the correc... Toon meer
Bedrijf heeft geantwoord
The shop was very clean & felt very relaxed, the shop assistant was very helpful & friendly (Paul) & didn’t rush us into anything, Paul even Offered us a cup of tea. They had some beautiful sofas ther... Toon meer
Bedrijf heeft geantwoord
I only wanted a sofa bed, so the purchase was pretty easy, but my one disappointment was that I wasn't able to collect it from the store, as I had to have it delivered & cost me £49 for the privilege... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Cardiff Gate
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Cardiff Gate Retail Park, 5 Derring Road Ponnternnan, CF23 8NL, North Pentwyn, Cardiff, Verenigd Koninkrijk
- 2920541950
4,8
Uitstekend
461 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Pleased with my mattress purchase at Bensons.
The staff were very helpful and knowledgeable about the wide range of beds and mattresses on display in this store. I was not rushed but encouraged to take time to try out the out the various types of mattress available.
22 oktober 2024
Excellent customer service
Very pleasant and easy experience... no pressure to buy. The gentleman that we dealt with was extremely helpful - very easy process. Definitely recommend.
14 oktober 2024
Great selection of beds and great…
Great selection of beds and great staff. Highly recommend.
1 oktober 2024
We visited the Bensons in Cardiff Gate…
We visited the Bensons in Cardiff Gate retail park. The sales person was helpful without being pushy and great range of mattresses. We ordered on th website in the end but easy to order from.Good experience all round.
24 september 2024
Excellent customer service
Customer service was very good. The staff were friendly and helpful.
20 september 2024
Excellent customer service and a very…
Excellent customer service and a very well presented store.
21 september 2024
friendly advisor
advisor was lovely left us to shop and find what we wanted and then dealt with the sale professionally 1 slight error as she put extra firm through when I wanted firm but was rectified efficiently the following morning by ringing the shop
18 september 2024
Helpful staff and goid service
Helpful staff and goid service. Used you before and willnagain
12 september 2024
Staff extremely friendly and helpful…
Staff extremely friendly and helpful ordered an amazing bed frame and a very comfy mattress
26 augustus 2024
Great service and excellent staff.
29 augustus 2024
The sales lady was absolutely amazing…
The sales lady was absolutely amazing didn’t rush me at all and gave me loads off advice about each bed till I choose my mattress can’t wait too receive it thank you
Mrs Josephine smith
23 augustus 2024
Helpful sales assistant
Helpful sales assistant, delivery within 5days.
Mattress delivered within the 2 hour slot and phone call when delivery van 30 mins away just as it was meant to happen.
22 augustus 2024
This is how all companies should operate, if we could give them six stars we would.
Helpful and knowledgeable staff that let you have all the information you need and then let you have the time to try out the beds with no pressure on time or sales. this is our second experience and both have been the same. This is how all companies should operate, if we could give them six stars we would.
23 augustus 2024
Credit options
Not enough information about the payment options .unable to complete the credit agreement in store .staff where polite.
17 augustus 2024
No pressure to buy & very helpful staff.
13 augustus 2024
Bought a Tempur matress on line for…
Bought a Tempur matress on line for delivery in ten days, but then recieved email stating delivery in 12 to 14 WEEKS! Rang customer services who were very nice and promised me a call back to resolve issue. Guess what......no call back
Update: They rang me back because they'd seen this review. Suggested I buy a similar quality matress at double the price or a refurbished one at a similar price. I asked for a refund and still waiting for them to respond. Next step is to involve credit card company or small claims court.
2 augustus 2024
Review zonder uitnodiging
Liz she was lovely very helpful
20 juli 2024
It pays to research first !
I research the choice of mattresses I required on the Benson link .
On my arrival at the local store was given suitable advice and guidance therefore purchased mattress.
It pays to research first.
13 juli 2024
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