5 star rating: Going into the shop where I was greeted and asked what I was looking for, then showed around to try the mattress so I could choose which one I liked. A very knowledgeable sales assi... Toon meer
Bedrijf heeft geantwoord
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Very good service, we found our perfect bed and our sales advisor even delayed the delivery date so we could paint our bedroom, product was delivered on time with no damage and was simple to build, w... Toon meer
Bedrijf heeft geantwoord
I dealt with Shane at the Cwmbran store, he was very helpful, patient and went through all options available in the range of bedroom furniture I chose. Following my order, I received all the necessar... Toon meer
Bedrijf heeft geantwoord
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Cwmbran225
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3c Cwmbran Retail Park, NP44 3JQ, Cwmbran, Gwent, Verenigd Koninkrijk
- 1633485717
4,9
Uitstekend
297 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Knowledgeable sales service and quality…
Knowledgeable sales service and quality delivery/assembly provided. Professional company throughout.
26 maart 2026
Antwoord van Bensons For Beds - Cwmbran225
Thank you! Wonderful to hear you received knowledgeable sales service and a quality delivery and assembly. We’re delighted you found everything professional from start to finish,
Megan at Customer Care💤
The whole visit we were made to feel…
The whole visit we were made to feel comfortable, the sales man was really patient and helpful.
17 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Cwmbran225
Love to hear it Christine! Sounds like your visit came with VIP comfort and a sales‑guy level of patience most of us only wish for. Glad you were well looked after and thank you so much for choosing us,
Megan at Customer Care
Good customer service and quick deliver.
16 maart 2026
Antwoord van Bensons For Beds - Cwmbran225
Thank you for giving us 5 stars Darren! We’re glad you received good customer service and that your delivery was nice and quick. Really appreciate your feedback,
Megan at Customer Care💜
Spoke to salesman who was extremely…
Spoke to salesman who was extremely helpful and decided to go back I. January sales for better deal and was promised delivery on 9th February in time for Valentine’s Day so got rid of spare bed moved my bed into spare room to paint main bedroom then was told delivery was postponed until the 25th. I was disappointed as this happened with my sofa from SCS and was told the Bensons delivery team are always when they say. Anyway they came on the 25th and did a good job putting bed together and I am loving my new simba mattress and pillows
28 februari 2026
Antwoord van Bensons For Beds - Cwmbran225
Thank you for taking the time to share your experience. I’m really glad to hear the salesman was helpful and that you were able to return in the January sales for a better deal. I’m very sorry for the disappointment caused by the delivery delay, especially after planning everything around the original date,
We truly appreciate your feedback.
Megan at Customer Care
Walk In Sale
Walked in when passing on way to another bed store. Very helpful, especially Ellie, with good advice from start and no pushing for a sale. Returned to buy the bed we liked a few days later and were pleased with the deal
27 februari 2026
Antwoord van Bensons For Beds - Cwmbran225
Marc N,
We're so glad you found us helpful and appreciated the advice without any pressure. It's great you came back! We're pleased you were happy with the purchase.
Team Bensons
Sale staff the trainee young girl was…
Sale staff the trainee young girl was very professional. And polite.
17 februari 2026
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that our trainee was professional and polite! We appreciate your positive feedback and recognition of their efforts.
Stewart - Team Bensons
Antwoord van Bensons For Beds - Cwmbran225
We appreciate your positive feedback! We're happy to hear that we provided helpful information and that you are enjoying your new bed.
new mattress
Right from the sfart at the showroon though to delevery it was handled very professionaly
3 februari 2026
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that your experience, from the showroom to delivery, was handled professionally. Thank you for your positive feedback; we appreciate it.
When looking around the store a member…
When looking around the store a member of staff approached us asking if we needed any assistance. He gave us good and honest reviews on the mattresses in question. Very friendly staff with excellent knowledge highly recommended if your in need of a new bed/mattress visiting speaking with Shane at Bensons for Beds Cwmbran
2 februari 2026
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that our staff approached you and provided helpful, honest reviews of the mattresses. It's great to know that you found our team friendly and knowledgeable. Thank you for your positive feedback!
Antwoord van Bensons For Beds - Cwmbran225
We appreciate your feedback and are so glad our store was helpful for you! Thank you for taking the time to share.
When looking for a new mattress and bed…
When looking for a new mattress and bed frame i cannot express how well i was looked after. Nothing was too much trouble and all my questions answered and made to feel at ease. Everthing was explained clearly.
Delivery was easy and again all went to plan as i was told when buying the bed.
17 januari 2026
Antwoord van Bensons For Beds - Cwmbran225
We're delighted to hear you felt so well-cared for during your mattress and bed frame search. It's great to know our team answered all your questions and made you feel at ease. We're also glad delivery went smoothly as planned!
From the Salesman in the store to the…
From the Salesman in the store to the delivery of our new bed we were delighted with the professional service we received. The communication was excellent and we felt valued as a customer.
Our new bed is very comfortable and we are enjoying it.
A great company to do business with and would definitely recommend to others 👍
11 januari 2026
Antwoord van Bensons For Beds - Cwmbran225
We're delighted to hear that you were pleased with the professional service, from the store to the delivery. It's great to know that the communication was excellent and you felt valued. We're glad you are enjoying your comfortable new bed! Thank you for your positive review – Lauryn at Customer Care 💜
Antwoord van Bensons For Beds - Cwmbran225
Thank you for your feedback Em! We’re thrilled to hear you received great service from our attentive team. We look forward to welcoming you back soon,
Megan at Customer Care
Being kept updated on the delivery well…
Being kept updated on the delivery well in advance allowing to plan was perfect. The delivery men, John and Austin were helpful.
Shane in the sales centre was very informative about all product information
26 december 2025
Antwoord van Bensons For Beds - Cwmbran225
Thank you for your feedback! We’re delighted to hear you were kept well-informed and that John, Austin, and Shane provided such helpful service throughout. Thank you for your positive review – Lauryn at Customer Care 💜
very helpful and welcoming staff had…
very helpful and welcoming staff had good information regarding products
4 december 2025
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that our staff was helpful and welcoming! We appreciate your feedback regarding the good product information you received.
Keaton - Team Bensons
Well informed assistant
Well informed assistant. Plenty of choice
Didnt feel under pressure but was able to make an informed choice as to the best bed and mattress for us
2 december 2025
Antwoord van Bensons For Beds - Cwmbran225
We're glad you felt well-supported and had a great selection to choose from. It's great you felt comfortable making an informed decision. Thanks for your feedback.
A great buying experience
Excellent advice from a very knowledgeable member of staff. Sufficient variety of demonstration beds to facilitate a suitable choice, plus a great discount!,
28 november 2025
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that you received excellent advice from our knowledgeable staff. We're also glad that our variety of beds helped you make a suitable choice and that you enjoyed a great discount!
Darren and Tracey were very good when…
Darren and Tracey were very good when delivered our mattress. Very mindful full of our property.
7 november 2025
Antwoord van Bensons For Beds - Cwmbran225
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Very helpful staff...
Very helpful staff who only came when asked... I do not like pressuring and it was good not to get that. A wide range of knowledge and help...
4 november 2025
Antwoord van Bensons For Beds - Cwmbran225
Thank you for your feedback! We’re so pleased you enjoyed a relaxed shopping experience with no pressure and plenty of helpful advice. That’s exactly the kind of service we aim to provide—knowledgeable and supportive when you need us!
Thank you for your positive review Pete – Lauryn at Customer Care 💜
Great customer service
Great customer service, didn’t push for the more expensive allowed us to make our choice on what we needed. Great choice of stock available and on show in an easy to identify way.
27 oktober 2025
Antwoord van Bensons For Beds - Cwmbran225
We're happy to hear that you felt supported in making the right choice for your needs. We appreciate your lovely review Mr Day.
Sleep well,
Megan at Customer Care
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