Not pressured upon arrival, had time to browse. Initially we did not intend to buy anything. Fast forward 1hr and we purchased a king size bed plus accessories, this was down to RYAN excellent sales m... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB Erdington, Birmingham, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Ryan was very helpful in quickly understanding our needs and suggesting the appropriate options. He was very kind and cheerful and made the whole experience -- weird to say -- even enjoyable. The expl... Toon meer
Bedrijf heeft geantwoord
I ordered a Slumberland king size divan base with 2+2 drawers, along with an Erin headboard; I love them. Colour is great (Linen Beige) & the headboard is really substantial. Staff in store were real... Toon meer
Bedrijf heeft geantwoord
Robert is a very attentive, intuitive, mature, respectful colleague. He is an excellent manager of the site. His insubordinate colleague who attacks the retail park manager for doing her job, on behal... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Erdington
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit E2 Ravenside Retail Park, Kingsbury Road, B24 9QB, Erdington, Birmingham, Verenigd Koninkrijk
4,8
Uitstekend
181 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
I was called to say they were on my way…
I was called to say they were on my way he knocked the door first and introduced himself his name was emillan he told me how long he would be checked to see if everything was ok the n him a and linvel brought the bed in all the rubbish was taken away so having them build it was great no mess at all well worth the money for delivery and fitting
12 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We’re delighted to hear Emillan and Linvel provided such courteous, efficient service and made the delivery and assembly completely hassle-free. Thank you for your positive review – Lauryn at Customer Care 💜
I met with Bev
I met with Bev, from start to finish she was very helpful. Great knowledge of products I purchased! She deserves a pay rise! :-)
9 januari 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
Helpful from start to finish and full of product knowledge – we love hearing this! Thank you for your positive review – Lauryn at Customer Care 💜
New mattress
Staff were helpful and interested in giving us the best experience but also not pushy, allowing us time to try out different mattresses and go away to think before making a final decision.
29 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear our team gave you the time and space to explore while being helpful and focused on your needs. That’s exactly the experience we aim to provide, and we’re so glad it helped you make the right choice!
Sleep well,
Megan at Customer Care
Bev was the lady we saw and she looked…
Bev was the lady we saw and she looked after us and we brought a bed we was looking for at a great price
1 januari 2026
Antwoord van Bensons For Beds - Erdington
We’re so glad Bev looked after you and helped you find the perfect bed at a great price – that’s fantastic service! Thank you for your positive review – Lauryn at Customer Care 💜
Welcoming when entering the store.
Welcoming when entering the store.
Josh listened to what the needs are and was able to offer different types of beds to suit. I tried the sleep mattress to confirm which type of mattresses is best.
27 december 2025
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you felt welcomed and that our team member helped you find the perfect mattress. Thank you for your positive review – Lauryn at Customer Care 💜
We went to look for beds initially
We went to look for beds initially, Ryan helped us with all the details, when it was time to buy it we spoke to Ryan again and he done an amazingjob in offering all the necessary advice that we needed in making the roght decision
26 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you had such a positive experience! We appreciate you mentioning the assistance you received and that the advice offered helped you make the right decision. Thank you for your positive review – Lauryn at Customer Care 💜
Be more caerfull
17 december 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
Thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet expectations, and we appreciate you bringing this to our attention. Your comments are important to us, and we’ll make sure they’re passed on to the relevant team. If there’s anything specific you’d like us to address or assist with, please don’t hesitate to let us know—we’re here to help.
Thank you - Lauryn at Customer Care
Great purchase from Bensons
We have purchased a new bed which will be delivered in mid-January. So far we have been pleased with the service and hope everything will be fine.
13 december 2025
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you're pleased with our service thus far. We appreciate your feedback and hope that you will enjoy your new bed when it arrives in January.
Antwoord van Bensons For Beds - Erdington
We're happy to learn that you found our service very helpful and informative! We appreciate your positive feedback and support.
Great service in store
Great service in store, staff very helpful. Delivery on time with pleasant fitters. Love my purchase.
10 november 2025
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you had a great in-store experience and that our staff were helpful. We appreciate your positive feedback regarding the on-time delivery and pleasant fitters.
We’re delighted to have met your expectations. Please don’t hesitate to reach out if we can assist you again.
Megan at Customer Care
Rob provided professional service and…
Rob provided professional service and very helpful.
18 november 2025
Antwoord van Bensons For Beds - Erdington
We appreciate your positive feedback. We are happy to hear that you found our service professional and helpful. Thanks for choosing us,
Megan at Customer Care
Antwoord van Bensons For Beds - Erdington
Thank you for your feedback! We’re delighted to hear that Rob was so helpful during your visit. We’ll make sure your kind words are passed on to him.
Thank you for your positive review Mary – Lauryn at Customer Care 💜
Excellent got help straight away didn’t…
Excellent got help straight away didn’t try and talk you into buying anything like most do really helpful and got the product at a cheap price but also grate quality thanks
8 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you received immediate assistance and found our team helpful. We're also glad you found a great quality product at a cheap price. Thanks for your positive feedback,
Megan at Customer Care
Amazing customer service
The guys that delivered my bed were amazing, they were punctual, polite, friendly and very helpful, everything from purchase to delivery was stress-free. I 100% recommend.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We appreciate you sharing your feedback. We're happy to hear that the delivery team was punctual, polite, friendly, and helpful, making your experience stress-free.
Thank you,
Megan
Customer Care Team
Had a great service from Bev at Benson…
Had a great service from Bev at Benson for Beds in Erdington. Went into the store not really sure of we wanted. Had super helpful show around, got to try the various different mattresses and came away very happy new mattress owners.
22 oktober 2025
Antwoord van Bensons For Beds - Erdington
We're happy to hear that you had a great experience and found our team member helpful in choosing your new mattress. Thank you for sharing your positive feedback; we appreciate it!
Take care and see you again soon,
Megan at Customer Care
Salesman polite
Salesman polite, knowledgeable and friendly.
Bought a bed and delivered in under a week.
19 oktober 2025
Antwoord van Bensons For Beds - Erdington
We're happy to hear that the salesperson was helpful, and we appreciate you mentioning the fast delivery of your new bed. Thank you for an amazing review – Lauryn at Customer Care 💜
Great Experience
Ryan was a brilliant representative of the store. His honesty and professionalism was a breath of fresh air, I sincerely hope he gets the recognition he deserves.
19 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We appreciate you sharing your feedback. We're happy to hear that our team member's honesty and professionalism stood out to you. We will ensure your comments are shared.
Thank you for your review – Lauryn at Customer Care 💜
Very professional on time delivery…
Very professional on time delivery frequently updated with order no issues whatsoever.
20 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Erdington
We appreciate your positive feedback! We're so happy the delivery was on time and professional, and that you were frequently updated with your order.
Thank you for your review – Lauryn at Customer Care 💜
A good range of mattresses to try
7 oktober 2025
Antwoord van Bensons For Beds - Erdington
Thank you for your review Paul! We’re glad you found a great range of mattresses to try — we hope you enjoyed your visit.
Kind regards,
Megan
The Bensons for Beds Care Team
Our experience was a very warm and…
Our experience was a very warm and welcome one. Wayne Eyre is very knowledgeable when it comes to purchasing the right bed for your requirements.
We would recommend Wayne to all our family and friends.
5 augustus 2025
Antwoord van Bensons For Beds - Erdington
Thank you so much for your wonderful feedback! Wayne is delighted to hear you felt so warmly welcomed and that his knowledge helped you find the perfect bed. We really appreciate your recommendation!
Take care,
Megan at Customer Care💜
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.