Bensons For Beds - Exeter Stone Lane Retail Park Reviews 

john was very helpful and understood what we wanted. So it was painless and easy.

The staff at the Marsh Barton, Exeter store were all friendly and helpful, especially John, who was most understanding, helpful and patient during our mattress selection, purchase, etc.
We were kept up to date, by e-mails, with the progress of our order, and the expected delivery date.
The delivery team contacted us, by phone, fifty minutes before arrival, and we're most careful and considerate throughout the delivery process, even removing their shoes before entering our home, as it had been raining.

Very smooth service all the way through. Nothing too much trouble definitely use Benson beds again

Jo explained the mattress test thoroughly and patiently took us through the process.
Afterwards she didn't attempt to direct us to the most expensive mattress, but did help us choose the mattress which best suited us.
We made a purchase as a result :)

Great service

Great experience from buying the bed in the shop through to delivery.

The colleagues in the store said hi as we entered and were friendly, but we're not pushy at all, they helped us find the right bed for us, in our price range and respected our budget.

I really liked the call on delivery day and delivery window. Delivery drivers were great too

Good and easy experience from the showroom to delivery. Staff in the showroom were welcoming friendly and helpful. Was kept up to date with progress during the manufacturing stage with both email and text. Received a phone call on the morning of delivery, and could track the delivery drivers from the text message link. Drivers were friendly and helpful. Great experience overall, thank you.

The original order for king size adjustable bed in February was incorrect and it took several visits to the store for the staff member to realise it was wrong and reorder on 1 March however even then the wrong mattresses were ordered which wasn’t picked up until the beds were delivered the end of April. The assistant Manager in the store has now taken over but has had to reorder the correct item which will take another 6 weeks to arrive We are now left having to sleep on extremely uncomfortable mattress whilst we wait for the correct order. I would never shop with Benson for Beds again

Josh, the Bensons sales team member in Exeter, was excellent and gave us all the advice we needed to get the bed and mattress that were best for us. Another lady in the team also enabled a faster delivery and the Benson’s delivery team of Jacob and Bradley were terrific too, putting the bed together for us and getting a mattress up a very tight spiral staircase. We would highly recommend them.

An absolute delightful experience!
John was very meticulous in covering all aspects of our needs and expectations. Upon ordering, Steve thoroughly fine-tooth comb all the specs and delivery.
All in all, very happy with my purchase and a pleasure to have met such a dynamic duo, thank you.

5* service for showroom experience, quality and comfort of the mattresses and the delivery experience.

We were allowed to make our decisions without being pressed or crowded by the sales person. When we wanted some advice we aked and it was given in a profesional,courteous and knowledgable way.

Just arrived is our new bed from Bensons for Beds. John in the Exeter store could not have been more helpful. He gave us excellent advice on the right mattress and advised us on different headboards too. Delivery was easy and we were well informed of our timeslot. Excellent customer service would definitely recommend.

Great company from start to finish , helpful in the Exeter showroom and the delivery was great too, highly recommend.

Shop wise all fine. Delivery was terrible. Marked my brand new walls and ceiling. 56kg box being carried by 1 man is too much and then it rolls down my steps into my front garden! Then I got offered a poor compensation offer.

The salesman was courteous, helpful and well informed. E.mails kept me informed at every stage and the bed was delivered on time (having been phoned 30 mins beforehand) by two happy, helpful young people who even took their shoes off, without being asked, to enter the bedroom. Nothing could have been improved upon.

Easy straightforward experience with no issues

The guy that sold us the bed was very knowledgeable and didn't try to sell us what we didn't want...it was a positive experience.
The men who delivered my mattress were very pleasant and efficient.

We are delighted with a Wieman Sicily Wardrobe. The quality is exceptional and the help and advice in store was excellent. The delivery and fitting were also excellent and the arrival date was a month sooner than expected. Great service all round, thank you.

Sales lady was very helpful in the shop. She explained about the mattresses and was not overly pushy giving us time to make our decision