Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he he... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 15 Central Retail Park, Grahams Road, FK1 1LW Falkirk, Stirlingshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The staff were very knowledgeable, patient and not pushy. They listened to all my needs due to health conditions, and guided me to beds, mattresses etc that would be suitable. They answered all my... Toon meer
Craig @ Falkirk was a joy to deal with… funny, informative, patient and very easy to chat with. He made me and my Mum feel at ease and have confidence in the products he showed us to compare from. An... Toon meer
Bedrijf heeft geantwoord
Was looking for a matress quickly. The member of staff who helped us was excellent. Attentive to our needs . Gave us lots of options . The delivery drivers were also very good keeping us informed o... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Falkirk690
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 15 Central Retail Park, Grahams Road, FK1 1LW, Falkirk, Stirlingshire, Verenigd Koninkrijk
- 1324626500
4,8
Uitstekend
385 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The staff were very knowledgeable
The staff were very knowledgeable, patient and not pushy. They listened to all my needs due to health conditions, and guided me to beds, mattresses etc that would be suitable. They answered all my questions and explained things in a way that was simple to understand. I would highly recommend this company to anyone looking for the perfect bed for them.
8 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Craig @ Falkirk was a joy to deal with……
Craig @ Falkirk was a joy to deal with… funny, informative, patient and very easy to chat with. He made me and my Mum feel at ease and have confidence in the products he showed us to compare from.
An excellent experience all round, thank you Craig. X
9 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Falkirk690
We're so pleased to hear you had such an excellent experience! It's wonderful that our team member was informative, patient, and made you and your mum feel at ease and confident in the products. Thank you for your kind feedback.
Team Bensons
It was so easy
6 juli 2026
Antwoord van Bensons For Beds - Falkirk690
We're so happy to hear that your experience with us was easy! We truly appreciate your positive feedback.
Amazing service
Me and my partner came into the Falkirk showroom on Sunday with the intention of just looking at new beds. Steven approached us and asked what we were looking for and after explaining everything he helped us find the perfect bedframe for us. After that we were shown mattresses that were on sale and ended up finding one that was perfect for us. New bed and mattress for our new flat. Steven was absolutely wonderful and I couldn't be happier with the service we got.
5 juli 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Falkirk690
We are so pleased to hear about your positive experience at our Falkirk showroom! It's wonderful that our team member could assist you in finding the perfect bed and mattress for your new flat. We appreciate your kind words about the service you received.
Antwoord van Bensons For Beds - Falkirk690
Thank you for your great review
Team Bensons
Antwoord van Bensons For Beds - Falkirk690
We're delighted you had a great experience with our service, delivery, and staff. Thank you!
Team Bensons
Steven was a great sales person .Put me…
Steven was a great sales person .Put me on machine to show me what bed would be suitable for me. Eventually found a bed that was suitable and iam very happy 😃
24 juni 2026
Antwoord van Bensons For Beds - Falkirk690
We're so pleased our team helped you find the perfect bed and that you are very happy with your choice!
Team Bensons
Top service & quality.
Kept us up to date with manufacturing of our bed, delivery slot on time, did a great assembly job, took away mess. & the beds a beauty. Top choice.
26 juni 2026
Antwoord van Bensons For Beds - Falkirk690
We're so pleased you had a great experience with our team and love your new bed! Thank you for your wonderful feedback.
Team Bensons
The guy was very nice helped us choose…
The guy was very nice helped us choose our perfect base
22 juni 2026
Antwoord van Bensons For Beds - Falkirk690
We're so glad we could help you choose your perfect base! Thank you for your kind words.
Team Bensons
Love my mattress
The website easy to use, the salesman so friendly, informative and helpful. Love my mattress. Exactly what I wanted. Delivery was prompt, efficient and the delivery men friendly, care for your property, and so helpful.
30 juni 2025
Antwoord van Bensons For Beds - Falkirk690
We're so pleased you found our website easy to use and our team friendly and helpful. It's wonderful that you love your new mattress and that delivery was prompt and efficient. Thank you for your feedback!
Team Bensons
When your salesperson is knowledgeable…
When your salesperson is knowledgeable on all the products, it makes choosing a bed straightforward, and he was excellent
15 juni 2026
Antwoord van Bensons For Beds - Falkirk690
We're so glad our salesperson's knowledge made choosing your bed straightforward. Thank you for your excellent feedback!
Team Bensons
Avoid at all costs - guarantee WORTHLESS
Avoid at all costs.
My mattress that I paid over £800 for has collapsed in several places after only 2 years.
I attempted to claim on the guarantee but Bensons said that becasue the slats on my bed were more than 7cm apart that I had to accept a trashed mattress.
Awful company who will try their best to weedle out of their worthless guarantee however they can. Order number:A6903476
18 juni 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Falkirk690
We are really sorry to hear about your experience and the issues you’ve had with your mattress. We understand how disappointing this must be, especially after such a short period of time.
In order for us to look into this further for you, please could you provide your order details by responding via your review. Thank you for bringing this to our attention.
From testing to buying in 5 mons
The gentleman who served us, made sure we tried a few different mattresses to find rhe best one.
Then helped us find the most amazing frame
30 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We're so pleased to hear our team helped you find the perfect mattress and amazing frame. Thank you for sharing your positive experience!
Team Bensons
Pleasant and stress free experience
Bed was delivered at the time stated. Two very efficient and courteous men removed old bed, assembled new bed and removed all packaging. They made the whole experience completely stress free. Great service.
26 mei 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Falkirk690
We're so pleased to hear your bed delivery was stress-free and that our team provided such efficient and courteous service. Thank you for your wonderful feedback!
Team Bensons
Great service
Great service. Jamie from the Falkirk branch was great and very patient whilst we tried nearly every mattress in the shop before making a decision.
Delivery was fast and efficient and we are very happy with our choice.
25 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We're so pleased you had a great experience with us! It's wonderful to hear our team was patient and helpful. We're glad delivery was efficient and you're happy with your choice.
Team Bensons
From arriving in the showroom were…
From arriving in the showroom we were greeted warmly.
We were given time to try out the beds whilst being given the information regarding the beds which helped us make our decision.
The professionalism of staff in the Falkirk shop was excellent.
Communication from Bensons regarding when our bed was being made & delivery instructions was excellent.
Delivery driver and assistant were courteous, put on shoe covers.
The whole experience was excellent & certainly would recommend Benson for beds.
21 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We're so pleased to hear about your excellent experience, from the warm welcome in our showroom to the professional delivery. It's wonderful that our team could help you make your decision and that you'd recommend us!
Team Bensons
Staff service staff didn't come over…
Staff service staff didn't come over forcibly or pushy let us take our time to look around
15 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We are so glad our staff provided a comfortable browsing experience. Thank you for your kind words!
Team Bensons - Jess
Was looking for a matress quickly
Was looking for a matress quickly. The member of staff who helped us was excellent.
Attentive to our needs .
Gave us lots of options .
The delivery drivers were also very good keeping us informed of their progress and delivering the mattress into house being very helpfull
3 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We're delighted to hear that the colleague was attentive and provided many options to meet your needs. It's also great to know that the delivery drivers were helpful and kept you informed.
Team Bensons
Everything to plan.
2 mei 2026
Antwoord van Bensons For Beds - Falkirk690
We're glad to hear everything went to plan. Thank you.
The salesman’s knowledge helped us make…
The salesman’s knowledge helped us make an informed decision.
28 april 2026
Antwoord van Bensons For Beds - Falkirk690
We're happy to hear that our salesman's knowledge assisted you in making an informed decision. Thank you for sharing your experience with us!
Team Bensons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.