The choosing of a new mattress with Bensons for Beds was very straightforward from selection to delivery. We had a good selection to try out with the support of a lovely lady who was there to answer q... Toon meer
Bedrijf heeft geantwoord
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I found three mattresses that I liked. I tried them all for a long time and eventually made up my mind. The gentleman that was in the showroom pretty much left me to it until I asked his advice. He t... Toon meer
Bedrijf heeft geantwoord
Holly & her team at Harlow are fantastic. We made a bad decision....didnt listen to their advice....following day we realised the team were right....called them up...they made all the necessary adju... Toon meer
Bedrijf heeft geantwoord
I was shown politeness and understanding in Bensons store when an assistant named Holly introduced herself to me and offered help. I was shown beds in my price range and chose my bed that is suitable... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Harlow672
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 6a, The Queensgate Centre, CM20 2DH, Harlow, Essex, Verenigd Koninkrijk
- 1279432259
4,8
Uitstekend
359 reviews
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Staff in shop helpful but not pushy.
Staff in shop helpful but not pushy.
Would have preferred to complete purchase-0% finance details in the shop not on-line.
21 maart 2025
Antwoord van Bensons For Beds - Harlow672
We appreciate your feedback and are glad the staff were helpful. We acknowledge your preference to complete the finance details in the shop, and we'll consider this for the future. Thank you, Megan at Customer Care
Great experience in Harlow - ask for Jay!
My parents-in-law were in dire need of a new bed and mattress having suffered a fair few years on a bony, springy mattress and metal frame bed. Having come into a little bit of money from a pension dividend this is what they decided to spend their very first small fortune on. We attended the Harlow branch of Bensons for beds and were subtly approached by a lovely chap called Jay. He asked a few questions and then took the in-laws for a turn on the bed that provides different firmness so they (and he) could see what they were after. Jay was an absolute diamond. Never pushy and very patient. No hard sell, although somehow they bought pillows too LOL. Jay is an asset to the team. I don’t have the order number to hand, but i can’t imagine they sell too many pink beds :)
1 maart 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that your parents-in-law had such a positive experience at our Harlow branch. It's wonderful to know that our colleague provided excellent, patient service and helped them find the perfect bed and pillows. We appreciate you choosing us, Megan at Customer Care
Great selection and service
Selection and service. Was given time and patience and explanations of the types of mattresses available. Was given lots of pillows to try. Hollie was fantastic help.
28 februari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you found a great selection and received excellent service. It's wonderful that our team provided helpful explanations and ample time to explore options. Thank you for your positive feedback, Megan at Customer Care
Couldnt have gone better
From first vist to delivery everything was smooth and went well.
21 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harlow672
We are so glad everything went smoothly from your first visit through the delivery! Thank you for sharing your positive experience with us, Megan at Customer Care
Great service from choosing to…
Great service from choosing to ordering. Just awaiting delivery.
14 februari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you found our service great from start to finish. Thank you for your order and we do hope you love your new bed. Take care, Megan at Customer Care
Benson for beds have been brilliant…
Benson for beds have been brilliant from the shop floor team to the delivery team
Thanks very much
13 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harlow672
We're so pleased to hear that you had a brilliant experience with both our shop floor and delivery teams! Thanks so much for your positive feedback, Megan at Customer Care
Very helpful assistants
Very helpful assistants, knowledgeable about the products and nothing too much trouble.
5 februari 2025
Antwoord van Bensons For Beds - Harlow672
We appreciate your positive feedback! We're so glad our assistants were helpful and knowledgeable, and that they met your needs. We appreciate you choosing us, Megan at Customer Care
Good display of beds and mattresses…
Good display of beds and mattresses available. Friendly, helpful member of staff assisted with choices but allowed time to browse and then successfully gave advice on final purchase.
4 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Harlow672
We appreciate you taking the time to share your experience. We're glad to hear that our staff was helpful and provided you with the information you needed to make a purchase. Take care, Megan at Customer Care
Hollie at Harlow was brilliant
Hollie at Harlow was brilliant! She even remembered our names when we walked in after about three weeks since our previous visit. She helped immensely with our purchase decisions and we were extremely happy.
1 februari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you had such a positive experience! It's great to know that our team member made such a memorable impression and that you were extremely happy with the assistance provided during your purchase decisions.
Take care,
Megan at Customer Care
Excellent service!
24 januari 2025
Antwoord van Bensons For Beds - Harlow672
Thank you for your 5 star review Steve. We appreciate your feedback, Megan at Customer Care
Customer service was good but not…
Customer service was good but not excellent as we had to wait for a bit before staff approach to us.
Store had good options to choose from
23 januari 2025
Antwoord van Bensons For Beds - Harlow672
We appreciate your feedback and are glad you found good options. We'll work on being more prompt; thank you for bringing the wait time to our attention.
Take care,
Megan at Customer Care
A rexaled and informative sales person
20 januari 2025
Antwoord van Bensons For Beds - Harlow672
We're glad you found our salesperson relaxed and informative. Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
Great shop and great sales assistant …
Went into the shop to look around and instantly fell in love with the bedroom furniture, the assistant was so friendly and knowledgeable and even came up with some new ideas for me we came back the next day and ordered for the same sales assistant .
14 januari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you found bedroom furniture you love! It's great to know that our sales assistant was so helpful and that you had such a positive experience. Thank you for your order and for sharing your feedback, Megan at Customer Care
Really great customer service
Really great customer service. Jayden was incredibly helpful, explained difference and pricing and was friendly and approachable. Great selection of beds and mattresses too!
14 januari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you received great customer service! We appreciate that our team member was helpful in explaining the differences and pricing to you. We're also glad you liked our selection, Megan at Customer Care
Good choice of beds and mattresses
Good choice of beds and mattresses. The service was excellent.
11 januari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy you found a good selection and experienced excellent service. Thank you for your positive feedback; we appreciate it!
Take care,
Megan at Customer Care
Polite customer service
Polite customer service, gave plenty of good advice, hope when mattress arrives is not damaged and on time, so we will see.
1 januari 2025
Antwoord van Bensons For Beds - Harlow672
We appreciate your feedback and are glad our customer service was helpful and informative. We hope your mattress arrives promptly and in perfect condition!
Take care,
Megan at Customer Care
Great experience
I was left alone to try the beds as I wanted, but when I needed advice, they were happy to help me. The buying process was very simple.
2 januari 2025
Antwoord van Bensons For Beds - Harlow672
We're happy to hear that you appreciated having the space to explore our beds and that our team was there to assist when needed. We're glad the buying process was simple for you, Megan at Customer Care
Really helpful staff
2 januari 2025
Antwoord van Bensons For Beds - Harlow672
Thank you for your 5 star review Anne. We appreciate your kind words, Megan at Customer Care
Great service
I made two visits to the store when selecting a new bed and mattress. On both occasions the sales assistants couldn’t have been more helpful. They weren’t at all pushy but were knowledgeable and informed.
11 november 2024
Review zonder uitnodiging
Good service
I was in and out with what I needed within 20mins. They were very helpful and polite.
13 december 2024
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