Our new bed is very comfortable, we ordered our bed from the showroom in Inverness & the staff were so helpful, when the bed was delivered the two guys Steven & Wullie were just so good & assembled ou... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 2 Telford Retail Park, Telford Street, IV3 5LU Inverness, Inverness-shire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was looking for a mattress (150-200) for my daughter. After review of availability and delivery time, the team proposed me a special offer and delivered the mattress as expected and in time ! A very... Toon meer
I was pleased with the choice of mattresses on the Internet, but it was good to be able to visit the shop to check that the mattress I was thinking of buying was comfortable. The staff in the shop wer... Toon meer
The staff were very knowledgeable without being pushy. The lady who spoke to us helped us to identify and clarify what we needed even though we had a rough idea what we wanted. The quality of the pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Inverness744
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 2 Telford Retail Park, Telford Street, IV3 5LU, Inverness, Inverness-shire, Verenigd Koninkrijk
- 1463711010
4,9
Uitstekend
209 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Rory (Inverness)was brilliant and his…
Rory (Inverness)was brilliant and his advice was really useful- he was professional and provided excellent information on the types of mattresses which helped to make a decision.
13 maart 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Inverness744
Rory in Inverness was absolutely brilliant! His professional advice and clear explanations on the different mattress options made choosing the right one so much easier. Super knowledgeable, super helpful — couldn’t have asked for better support,
Megan at Customer Care
The gentleman who helped me with the…
The gentleman who helped me with the choosing of the mattress was incredibly helpful.
The delivery was faultless.
Two men carried it in and put it on the bed for me. Then took the old one away. Wonderful service.
8 maart 2026
Antwoord van Bensons For Beds - Inverness744
Susan Hunter,
We're happy to hear that our team member was incredibly helpful in choosing your mattress. It's great to know the delivery was faultless and that our team provided wonderful service. Thank you for your feedback.
Team Bensons
Great service
23 februari 2026
Antwoord van Bensons For Beds - Inverness744
Thanks so much for your 5 star review Mrs Macleod! We really appreciate you choosing us.
We hope to welcome you back soon!
Megan at Customer Care
superb service
13 februari 2026
Antwoord van Bensons For Beds - Inverness744
Thank you for contacting Bensons for Beds and leaving us a great review. Do be sure to come back to when you need new beds and we will be happy to help. Michael @ Team Bensons
Great and speedy
Great and speedy. Beautiful and sturdy bed. The mattress is really comfy also.
13 februari 2026
Antwoord van Bensons For Beds - Inverness744
We're so happy to hear that you find the bed beautiful and sturdy and that the mattress is really comfy. Thank you for your positive feedback!
- Jessica at Team Bensons
Great service from staff at Bensons Inverness and the delivery team,
The team member at Bensons Inverness remembered that we had bought beds from Bensons before and quickly directed us to suitable options this time.
The delivery was bang on time and the delivery guys were quick, friendly and helpful.
5 februari 2026
Antwoord van Bensons For Beds - Inverness744
We're delighted to hear that our team member remembered you and efficiently guided you to suitable options. It's also great the delivery team were quick, friendly and helpful. Thank you!
Excellent shop to deal with as they…
Excellent shop to deal with as they spent time explaining but yet left us alone when needed. From start to finish was great
5 februari 2026
Antwoord van Bensons For Beds - Inverness744
We appreciate you taking the time to leave us this fantastic review! We're so glad you enjoyed the balance of assistance and independence we aim to provide.
Smooth from choosing to delivery
We were given time to consider before purchasing. From ordering to delivery was smooth with frequent clear communication/updates.
31 januari 2026
Antwoord van Bensons For Beds - Inverness744
Thank you so much for your lovely review!
We’re really pleased to hear that you felt no pressure while choosing your items, and that everything from ordering to delivery went smoothly with clear updates along the way.
If you ever need any help or have any questions in the future, please don’t hesitate to get in touch — we’re always here and happy to support you.
Megan at Customer Care😊✨
Antwoord van Bensons For Beds - Inverness744
We're delighted our staff and delivery firm were friendly and helpful! We appreciate your positive feedback,
Megan at Customer Care
Great price for the lovely bed we…
Great price for the lovely bed we bought Bensons and great customer service in the Inverness store.
28 januari 2026
Antwoord van Bensons For Beds - Inverness744
We're happy to hear that you found a lovely bed at a great price and that you received great customer service at our Inverness store. Thank you!
Very good customer service in the…
Very good customer service in the showroom. A nice relaxed and friendly service plus the sales staff were also very knowledgeable.
Nice good quality furniture.
13 januari 2026
Antwoord van Bensons For Beds - Inverness744
We're so glad you found our showroom service relaxed and friendly, and that our sales team's knowledge was helpful! We appreciate your feedback on our furniture quality.
An excellent friendly,customer service…
An excellent friendly,customer service at Bensons For Beds. Grant was the salesman and very knowledgeable and informative about the bed-frames and mattresses. I would highly recommend this company as I felt it was a much more personalised approach. Thank you! Fiona
16 januari 2026
Antwoord van Bensons For Beds - Inverness744
We're delighted you found our service excellent and friendly. It's great to hear that you found our team member knowledgeable and informative, and that you appreciated the personalised approach. Thank you for your recommendation!
Excellent service in the Inverness branch !
We were served by a woman called Jackie in the Inverness branch excellent service left us too it, gave us help when we needed it didn’t push us in to anything. Made the purchase more than easy too can’t recommend her enough!!
8 januari 2026
Antwoord van Bensons For Beds - Inverness744
We’re delighted to hear Jackie provided excellent service, giving you space to browse while being ready to help when needed. Your recommendation means so much! Thank you for your positive review – Lauryn at Customer Care 💜
The experience from start to finish was…
The experience from start to finish was 2nd to none can’t thank Jaqueline enough.
15 december 2025
Antwoord van Bensons For Beds - Inverness744
We're happy to hear that your experience was exceptional from beginning to end. We appreciate you acknowledging the great service you received.
Very easy to use the web site
Very easy to use the web site. Quick and simple. Description of product very detailed and helpful. I would recommend using this site.
3 december 2025
Antwoord van Bensons For Beds - Inverness744
We're happy to hear our website was easy to navigate and provided helpful product details! Thank you for recommending our site and for your positive feedback.
– Thank you, Jess- Team Bensons
The sales assistant Kerry was very…
The sales assistant Kerry was very friendly, polite and helpful. The store was clean, tidy and light.
A good experience.
2 december 2025
Antwoord van Bensons For Beds - Inverness744
We appreciate you sharing your feedback! We're so glad to hear that you found the store clean and the staff helpful, making for a good experience.
– Thank you, Jess- Team Bensons
Inverness store
Not received yet, but salesman was great and as he wasn’t too pushy, was one of the reasons for the sale.
30 november 2025
Antwoord van Bensons For Beds - Inverness744
We appreciate your positive comments about the salesperson and that their approach led to your purchase. We hope you receive your order soon!
– Thank you, Jess- Team Bensons
Great selection
The staff at the Inverness branch were great. Very knowledgeable and helpful. Grant’s advice was really helpful. What we liked was we were able to try the beds on our own without pushy sales staff. We bought our last bed from Bensons for Beds 15 years ago which we have loved which is way we bought our new bed from them again.
13 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Inverness744
We're happy to hear that the staff at our Inverness branch were so helpful and knowledgeable! It's great you felt comfortable trying the beds and appreciated the advice. Thank you for your continued loyalty; we appreciate your positive feedback.
- Megan at Customer Care
Friendly staff
Friendly staff, lots of choices 😁
Looking forward to receiving my purchase, thank you for the very helpful customer service Inverness Store.
17 november 2025
Antwoord van Bensons For Beds - Inverness744
We appreciate you sharing your positive experience with our Inverness store Mrs Murray! We are so pleased to hear that our Inverness team was helpful, and we hope you enjoy your purchase.
Please tell a friend—we’d love to help them too!
Megan at Customer Care
Great purchase and experience
Ordered bed when on offer and was happy with price and payment options. From outset they set realistic expectations about delivery and were clear on delivery date. Received a few confirmation re day of delivery. Was very lucky to be the last on the list so arrived after my work finished. As promised the delivery team called half an hour away and were very good with the delivery. Really nice guys. In my move to a new house/area this was the most successful purchase and delivery experience! Thanks Bensons!
10 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Inverness744
This is a fantastic review. Thank you so much for taking the time to leave us some positive comments. – Thank you, Anthea - Team Bensons
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.