Bensons For Beds - Keighley233 Reviews 

Sales woman very helpful and honest.
Didn't try to force any extras onto us unlike another bed company we used a few years ago.

Needed a new mattress but struggling to find the right one, thanks to Becky at the Keighley store she was very helpful and very knowledgeable. Helped us find exactly what we needed.

Ruby in the Keighley store gave us information time and space to buy a mattress. No hard sale, just hospitality. Ended up spending loads.

Trouble free service
Good communication in terms of delivery
Quick time from order to delivery

Easy going salesman and very informative

Becky showed us all we needed to know and helped i every way possible.
It was a dream to deal with them

Efficient service
Very helpful - showing us several mattresses and how they differ

Absolutely fantastic two young sale ladies could not have been more helpful would definitely recommend

Hadiqa salesperson at Benson for Beds Keighley. Very helpful and knowledgeable.
Would buy again from this store.

This review is simply about the choosing and purchasing experience, as the mattress I have bought is coming in 5 weeks. Hadiqa at the Keighley showroom was a delight to deal with. She left me alone to browse, but was on hand to answer questions, with good knowledge. I spent more than I intended, but feel satisfied with my choice and the service I received.

I received my pillow and tried to return it to the Keighley store the next day. The manager wouldn't return it or swap it for me, after I had clearly showed him that it had not been used. I have been left with a very expensive pillow that I cannot use. It took me 40minutes to travel to the nearest store, to be told they wouldn't exchange it. The manager was very uninterested In dealing with my issues, and as a result I will never shop at Bensons ever again.

Very helpful, looked after

Fantastic service, very informative and helpful - with a smile !

Becky was amazing at going through all the beds, mattresses, and just putting is at ease. Was such an easy decision.

Having decided on a new mattress I had a pretty good idea what I was looking for. I went to the Keighley branch of Bensons for Beds. I was warmly greeted by Ibrahim. He was polite and professional in enquiring what I was interested in. He asked if I would like to use the Sleep Pro bed to establish the firmness I may need in a mattress. Once this had been completed he showed me a few different mattresses. He then suggested I have a browse and try the mattresses out for comfort. With his brilliant knowledge I decided on their own hybrid mattress. He was very thorough I. Explaining the whole process from start to finish. I left the store a happy customer and would like to say that Ibrahim is a credit to the company.

I had been considering a new mattress for sometime. I had a look online at various types. I had a pretty good idea what I needed. I went into Bensons for Beds in Keighley. With a ball park sum in mind. My search for the perfect mattress began. I was warmly greeted by Ibrahim. There was no hard sell which would have put me off. I explained what I was looking for. Firstly, he very politely and respectfully asked me to lay in the test bed so he could establish which type of mattress would be suitable. There was no rush or pressure to show me lots of mattresses. I found this extremely helpful. We focused on several types and I tried them out. He gave me time to experience the feel of each mattress. His advice was sound and he was very professional. I had a pretty good idea about what I would like. Without further ado he left me to spend time mooching about. I approached him with my decision. We then sat down and discussed the business. I am a very happy customer as I feel I was given excellent advice and would highly recommend this shop. I look forward to receiving my new mattress in 2025! Ibrahim you gave sound advice and are a credit to your company.

Great experience lovely friendly helpful staff we got what we wanted. Hadiga was lovely and knew her stuff.

I can't comment on the bed itself as it is on order but I have to say Ruby at your Keighley store today was super helpful and professional; I have no doubt I will be very happy with my purchase when it arrives. Thanks Ruby for all your advice

Very good service from Abraham, Keighley store. Found a good offer for us. Good sense of humour making it a positive experience, very knowledgeable.