No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB Macclesfield, Cheshire, GB
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Lees wat reviewers zeggen
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggest... Toon meer
Bedrijf heeft geantwoord
On arrival we were spoken to by Peter who offered his services if required without being to pushy. As we walked around the showroom he was there to call over if we had any questions and also to learn... Toon meer
Bedrijf heeft geantwoord
Welcomed by the sales guy initially but then left very much to our own devices to try ask the mattresses. Our questions were answered professionally and clearly and we managed to utilise a discount... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Macclesfield627
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 7 Lyme Green Retail Park, Brindley Way, SK11 0TB, Macclesfield, Cheshire, Verenigd Koninkrijk
- 1625618190
4,7
Uitstekend
364 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your kind words! We're thrilled to hear that you found our team polite, caring, and efficient. Your satisfaction is our top priority, and we look forward to serving you again soon!
All good from store to delivery.
23 oktober 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your fantastic review! We're thrilled to hear that you had a great experience from the store to delivery. Your satisfaction is our top priority, and we look forward to serving you again soon!
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your kind words! We're thrilled to hear that our sales staff made a positive impact on your experience. We strive to provide helpful and knowledgeable service to all our customers. We look forward to serving you again soon!
Communication from purchase to delivery…
Communication from purchase to delivery - exceptional.
Short window delivery time on delivery day, and always informed as to when and where coming from
9 oktober 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your fantastic review Elizabeth! We're thrilled to hear that you had an exceptional experience with our communication and delivery process. Your satisfaction is our top priority, and we look forward to seeing you again soon,
Megan | Customer Care Specialist
No pressure selling
No pressure selling, useful advice. based on what we thought we wanted, and didnt want, we were shown alterrnatives that were similar, both higher and lower in price and from different manufacturers. at no point did we feel we were being 'sold' something.
7 oktober 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback Mr Stone! We're thrilled to hear that you appreciated our no-pressure approach and found our advice helpful. Our goal is to provide options that suit your needs and budget. We look forward to seeing you again,
Megan | Customer Care Specialist
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback! We're thrilled to hear you enjoyed our products and service. Andy is indeed a star, and we appreciate your support. We look forward to serving you again soon!
Fabulous staff in store and delivery…
Fabulous staff in store and delivery team. Everything went as planned and we love our sofa bed.
Will be returning as the quality of the goods is excellent.
26 september 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your wonderful review! We're thrilled to hear that you loved your sofa bed and had a great experience with our staff and delivery team.
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist
Shopping experience was very good.
29 september 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your positive feedback! We're thrilled to hear that you had a great shopping experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon!
Excellent customer service at the Macclesfield store
Both Darryl and Andy were exceeding helpful, they asked us sensible pointed questions concerning what we were looking for in a mattress/bed. They listened and there was no hard sell. They made suggestions, allowed us to try the different mattres choices regardless of price. They both made a point to make sure that the whole process was enjoyable and that we left with a purchase that satisfied us.
30 september 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your wonderful feedback! We're thrilled to hear that Darryl and Andy provided you with such a positive experience. Our goal is to ensure every customer finds the perfect mattress without any pressure. We appreciate your support and hope you enjoy your new purchase!
Helpful advice on bed but no mention of cost of headboard…
Helpful advice on options for bed base and mattress but initially no mention of headboard, which subsequently added 38% to the price.
4 september 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your feedback! We're glad you found our advice helpful. We appreciate your input regarding the headboard pricing and will work on improving our communication. Your satisfaction is important to us, and we hope you enjoy your new bed setup!
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your fantastic review! We're so pleased to hear that our staff made your experience easy from ordering to delivery, and that you received good service throughout.
Team Bensons
Bed delivery
Delivery was on time with the driver calling me to give an hours notice.
Bed was carefully placed in the bedroom.
29 augustus 2026
Antwoord van Bensons For Beds - Macclesfield627
Hello Steve,
Thank you for your lovely feedback! 😊 We're delighted to hear that your delivery arrived on time and that the driver kept you informed with a call an hour before arrival. It's great to know our team carefully placed your bed exactly where you wanted it, helping to make the experience as smooth and convenient as possible.
Thank you for choosing us. We hope you enjoy your new bed and many comfortable nights ahead,
Megan | Customer Care Specialist⭐
Darryl was very knowledgeable and…
Darryl was very knowledgeable and helpful throughout the process in helping us find the right bed for us.
28 augustus 2026
Antwoord van Bensons For Beds - Macclesfield627
Hello,
Thank you for your wonderful feedback! 😊 We're delighted to hear that Darryl was so knowledgeable and helpful throughout your journey with us. Choosing the right bed is an important decision, and it's great to know that his expertise and guidance helped you find the perfect option for your needs.
We'll be sure to pass on your kind words to Darryl, who will be thrilled to hear that he made such a positive difference to your experience. Thank you for choosing Bensons for Beds, and we hope you enjoy many years of comfort in your new bed,
Megan | Customer Care Specialist
It was very good of Darren to sort…
It was very good of Darren to sort things out for us both
29 augustus 2026
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your kind words and please remember I'm only a call away if you need.
Great service alround from…
Great service alround from delivery,condition and store manager at Macclesfield branch. Delighted with the products and service support thank you
22 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your kind words! We take pride in delivering exceptional service, and I am thrilled to hear that our team at the Macclesfield branch exceeded your expectations. We appreciate your business and hope to see you again soon. #CustomerSatisfaction #ExceptionalService
Great Bed Buying Experience
Benson for Beds store staff were very knowledgeable and friendly and guided us patiently through our selection process. They were also very kind to our toddler. The delivery experience was very smooth, quick and hasslefree - very friendly experts.
1 augustus 2026
Review zonder uitnodiging
Antwoord van Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a positive experience with us! It's wonderful that our store staff were knowledgeable and friendly, guiding you patiently through your selection. We're also delighted that your toddler was well-received and that your delivery was smooth and hassle-free.
Team Bensons
Antwoord van Bensons For Beds - Macclesfield627
Thank you for your amazing review! We are thrilled to hear that we were able to exceed your expectations with our service. It's our goal to always deliver on time and provide knowledgeable expertise. We look forward to serving you again in the future!
Brilliant service
Brilliant service from ordering in the shop right through to it being delivered and assembled in my home. Very professional, no pushy sales and just an overall great experience. Bed is lovely; very comfy and the ottoman aspect is so much bigger than I anticipated which is great!
8 augustus 2026
Antwoord van Bensons For Beds - Macclesfield627
We're so pleased to hear you had such a brilliant experience with us! It's wonderful that our team provided professional and non-pushy service from ordering to delivery and assembly. We're delighted you find your new bed lovely and comfy, and that the ottoman storage is so much bigger than anticipated!
Team Bensons
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