Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
Bedrijf heeft geantwoord
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Toon meer
Bedrijf heeft geantwoord
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Oxford680
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Verenigd Koninkrijk
- 1865202795
4,9
Uitstekend
301 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Helpful and informative
Was very well looked after, J was very informative and answered my questions, Was going to shop around but absolutely no need too.
24 oktober 2024
Excellent service in Oxford
We went to Benson’s in Botley, Oxford. The gentleman who assisted us was extremely helpful. He was knowledgable about all your products and took time to explain everything to us. And he didn’t push us into making our decision. Very pleased indeed with the service.
8 oktober 2024
There is always room for improvement…
There is always room for improvement albeit slight or marginal hence I never give full 5 stars
6 oktober 2024
THe person who served us went above and…
THe person who served us went above and beyond to help us make a choice and a good choice.
4 oktober 2024
I went into both your Witney and Oxford…
I went into both your Witney and Oxford branch. In both I was met by staff who were so helpful, knowledgeable and very patient. I am an elderly, disabled lady and trying beds was difficult, but the help I received was wonderful. Thank you so much, I look forward to Sleeping on my new bed.
14 september 2024
Execellent customer service
Execellent customer service, knowledge able, had time to try mattress, no pressure very helpful and patient
29 augustus 2024
Mattress purchase
Jay provided us with all of the information we needed to make our selection and ensured that we were kept informed of the order status. He was professional, friendly, helpful and patient during the decision making process and preparing the order. He was instrumental in our decision to go ahead with our purchases. We were very happy with the service we were given and look forward to the delivery.
11 augustus 2024
We were looked after and had a really…
We were looked after and had a really good experience with our customer care advisor, Jay.
31 juli 2024
Julie was very helpful and informative
Julie was very helpful and informative. Having been to other stores, even bensons for beds, she was much more knowledgeable and helpful, giving us guidance and making the experience smoother.
13 juli 2024
We enjoyed our time spent with Julia in…
We enjoyed our time spent with Julia in the Oxford shop
Julia has been very helpful and she helped us choosing the right products for us
28 mei 2024
Julia is top class (Oxford shop)
Julia, the sales person in the Oxford shop was extremely helpful and professional to deal with. She carefully explained all the options to us. We highly recommend Bensons.
25 mei 2024
Relaxed atmosphere,no pushy…
Relaxed atmosphere,no pushy salesperson. Answered questions and tried to give guidance.
15 mei 2024
From seeing Julie in the shop to the…
From seeing Julie in the shop to the guys delivering the bed, everything has gone really smoothly. Thank you
4 mei 2024
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.