Visited the Botley Road Oxford store and Kurtis was extremely helpful and knowledgable. He helped us find the right mattress in no time at all. Great service and would highly recommend visiting this s... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 5 Botley Road Retail Park, Botley Road, OX2 0HA Oxford, Oxfordshire, GB
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Lees wat reviewers zeggen
The sales representatives were very friendly and helped us to find a perfect bed which met our health requirements. I highly recommend castelle in Oxford branch, she is very helpful.
Bedrijf heeft geantwoord
Max was the best sales rep I've encountered in a while. I didn't know a lot about what mattress I wanted, but after telling him a little about me, he made a recommendation then talked me through what... Toon meer
Bedrijf heeft geantwoord
Excellent customer service in store (Oxford) and delivered on time as expected. Unfortunately when we unpacked a mattress, it had a stain/mark on the side. Not ideal, although it will be covered by a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Oxford680
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 5 Botley Road Retail Park, Botley Road, OX2 0HA, Oxford, Oxfordshire, Verenigd Koninkrijk
- 1865202795
4,9
Uitstekend
301 reviews
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The staff is very helpful
The staff is very helpful. They gave me great suggestions and let me easy to make a good choice. Thanks so much.
30 april 2024
Customer Services
The manger Mr Kurtis from oxford store always give best customer service and help in every way
We are the customer from a long time
15 april 2024
The lady who served us was very good at…
The lady who served us was very good at her job we bought a bed plus two pillows excellent service.
13 april 2024
Very informative staff member
Very informative staff member, who was friendly & not too pushy with the sales pitch! Great support from the Oxford store.
8 april 2024
Good service
I got to Oxford store,the staff greeted me very kindly and explain clearly what I want.
9 april 2024
The situation regards my searching
The situation regards my searching, and identifying a bed and base through the Benson's Store Manager in Oxford has been excellent. His patient listening, patient explaining - also taking into account my ND communication style - was a great help in helping me choose both base and mattress which took several months. I very much appreciated the detail and care he also took in laying out and explaining the quite complex financial arrangements taking into account the first bed and finally the second and much better choice of bed.
12 maart 2024
Excellent experience
Excellent experience. Julia was very knowledgeable and she didn't pressure us at all to make a decision there and then. She made everything very easy and clear to understand.highly recommend
24 maart 2024
The staff were friendly and helpful.
The staff were friendly and helpful.
The bed I wanted was in stock and can be supplied quickly.
8 maart 2024
Purchased 3 ottoman beds from the…
Purchased 3 ottoman beds from the Oxford Branch…. Julie was really helpful gave us 101 different options, she wasn’t pushy but very informative. Price was great advised Delivery date and we left the store very happy
26 februari 2024
Excellent customer service
12 februari 2024
The sale assistant Julie was very…
The sale assistant Julie was very helpful and explained everything about the different matters that I was looking for.
16 februari 2024
Great experience
Showroom was inviting and organised. Helpful and knowledgable staff. very happy
17 februari 2024
Very helpful salesperson julia
14 februari 2024
Very helpful staff
14 februari 2024
Purchased a pillow for £80
Purchased a pillow for £80. Had it for couple of days, unused in pack. Realised they do a narrower version for my neck. Took back to Oxford store literally exchange (not refund) and blank refused even though still in packaging. Manager was horrible, no sense of sympathy for the £80 cost of such an item. Wouldn’t go back. Particularly disheartened by the managers attitude and approach.
10 februari 2024
Review zonder uitnodiging
Excellent attention
The lady who dealt with my husband and myself was excellent. She spent a lot of time with us making sure that the bed and base and pillows we were ordering was right for us. Very pleased with her service
8 februari 2024
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