I would like to give a special shout-out to Matt (Scunthorpe Branch) for the outstanding customer service at Benson for Beds. I have been so impressed with the level of care, patience, helpfulness and... Toon meer
Bedrijf heeft geantwoord
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We went to the Scunthorpe store to buy 2 pillows and we we're helped by a lovely young man called Lloyd he could "sell snow to the eskimo's" ha ha , we ended up walking out the store with 3 pillows an... Toon meer
Bedrijf heeft geantwoord
Went to the branch in Scunthorpe looking for a new bed for my elderly mother. Lloyd was extremely helpful and not overly pushy. He allowed my mother to choose what she felt was best for her and includ... Toon meer
Bedrijf heeft geantwoord
Sales staff answered all my questions, I believe, truthfully. They were not 'pushy', allowing me plenty of time to test various mattress options. Delivery arrived in the time window I was allocate... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Scunthorpe506
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
14a Holyrood Drive, DN15 8NN, Scunthorpe, South Humberside, Verenigd Koninkrijk
- 1724278914
4,8
Uitstekend
190 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Our Mr Beds Matt!!!, very knowledgeable
Our sales representative Matt was incredibly knowledgeable on every aspect of our questions and covered everything clearly and patiently to enable us to make the right decision. The store was clean and tidy and the other staff members were also friendly and polite. We were extremely satisfied with the entire process from arrival to purchase and looking forward to receiving our orders soon!!!
28 december 2024
Staff were friend and helpful
Staff were friend and helpful. Not rushing me into buying. Very patient. Explain the differences in the mattresses. Good customer service.
27 november 2024
The delivery guys were great
The delivery guys were great. They gave really useful information on how to build my sons new bed and took it the the room of my choice. The bed is also very nice.
24 augustus 2024
Matt the guy helping us went to every…
Matt the guy helping us went to every mattress type and gave us all the information to make the best choice. He was amazing at helping me find the right bed even with my back problems.
He took diligence and care to help me make he most informed choice.
22 november 2024
Truly amazing experience this afternoon…
Truly amazing experience this afternoon at Bensons for beds in Scunthorpe. Lloyd was so honest, helpful a couldn't do enough for us.
26 november 2024
Review zonder uitnodiging
The mattress delivered was nothing like…
The mattress delivered was nothing like the one in the shop. Changed to a different mattress the delivery was cancelled one hour before delivery. Tried to get a refund was told no so will lose nearly £1000 pound as I will have to go to dreams to get another mattress. The guy in the shop were very help full but not In Customer service I would not advise anyone to use Bensons for beds.
29 oktober 2024
Review zonder uitnodiging
Good range to choose from
Good range to choose from, good quality beds, helpful and knowledgeable staff
30 oktober 2024
PROFESSIONAL AND HELPFUL
15 oktober 2024
Staff were friendly and knowledgeable…
Staff were friendly and knowledgeable about the different types of mattresses . Very helpful when you’re not sure which will suit you.
7 oktober 2024
Great service and great sales person!
Great service that wasn't pushy or over selling, Lloyd was really helpful, knowledgeable and responsive to our requirements and kept the focus on what we wanted, now what he wanted to sell us - probably getting more out of the purchase as we bought additional items - rather than switching us off at the door so we went elsewhere - and we are very excited to get our items delivered soon!
11 september 2024
Always get great customer service here
Always get great customer service here. Very helpful and knowledgeable to ensure make the right decision. Have become a regular customer.
20 augustus 2024
Excellent service from the Scunthorpe…
Excellent service from the Scunthorpe Branch. Expert advice given, the salesman didn’t hassle me, follow me around the shop or push for a sale. Highly recommend
6 augustus 2024
Efficient
Efficient , helpful.
Delivery on time , they didn’t take their lunch break until mattress was in our home. Warehouse had loaded the goods and torn the plastic packaging resulting in dirty marks on mattress , driver took photos , contacted the customer services who rang me and sorted the problem within 30 mins .
Excellent service in sorting the problem ! Xx
3 juli 2024
The team at Scunthorpe were excellent
The team at Scunthorpe were excellent. there was a good selection of beds and mattresses to choose from and the shop staff were very friendly and helpful. After providing me with an estimated delivery date, a suitable delivery date was confirmed less than two weeks after placing the order. The delivery team were very efficient putting the bed up in no time and clearing all the rubbish. Very pleased with the whole process
25 juni 2024
Sales man very helpful
18 mei 2024
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