Josephine at your Archer Lane, Sheffield, store. She couldn't have been more helpful, explanatory, patient and reassuring about what is, after all, a major purchase. Also Shelley, the manager, for her... Toon meer
Locatie
Wijzig locatieUnit 3 Archer Road Retail Park, Archer Drive, S8 0LB Sheffield, South Yorkshire, GB
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Lees wat reviewers zeggen
Good range of beds to choose from but above all the excellent care and knowledge of the salesperson, Richard who was wonderful. The delivery people were also brilliant even putting over shoes on befor... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick... Toon meer
Went into the sheffield meadowhall retail park branch and was overwhelmed by the mattress options. Thankfully Mike was there to guide us along which mattress would suit our sleeping needs and helped u... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Sheffield Archer Road179
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Archer Road Retail Park, Archer Drive, S8 0LB, Sheffield, South Yorkshire, Verenigd Koninkrijk
- 1142365219
4,8
Uitstekend
197 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Great customer service
Great customer service, the lady helped me choose a frame and mattress as well as sitting down with me and talking about the different finance options. She guided me around the shop whilst I tried out a few mattresses and after discussing the problems I had with my previous mattress, she helped me figure out what mattress was best for me.
28 januari 2023
Welcomed on entry...given time to look…
Welcomed on entry...given time to look around before speaking to Lee about what I wanted.. he was knowledgeable and personable...I never felt hurried or pressured..very good service thank you
31 januari 2023
Friendly and knowledgeable staff
The lady who we met at Bensons for Beds in Sheffield was really helpful and informative. I liked how she wasn't pushy with sales but was on hand to answer any of our questions.
18 januari 2023
Knowledgeable staff who took us through…
Knowledgeable staff who took us through the options
21 januari 2023
Absolutely fantastic service
Absolutely fantastic service , customer service on the phone was brilliant they got me sorted straight away with a 4 year old simba mattress that had failed , then in store the lady who helped us pick out a new mattress was very helpful and a pleasure to deal with , 5 stars easy
18 januari 2023
Knowledgeable
Knowledgeable, pleasant and well informed salesman. Very keen to help and secure an order. A pleasing experience. Thank you.
17 januari 2023
Excellent service went back twice no…
Excellent service went back twice no pushy sales just helpful and knowledgeable would definitely recommend for great service. Not had delivery yet so cannot say about this.
7 januari 2023
Visited the store on Saturday and spoke…
Visited the store on Saturday and spoke to a very nice lady called Josaphine, she provided a quote and also measuring leaflet. We found later that day that the items we had chosen would not fit via our staircase.
We visited again on the Sunday with changes and to place the order. Lee was very dismissive, The finance we were interested in that is advertised online, he said, that store didnt do. He continuously told us we didnt need to come into the store. Then wanted 20% deposit for us to be able to place the order. Eventually agreeing that the offer on the website was available. He sent us away saying he had system issues and he would email us the details. Finally we received an voicemail saying we needed to come into the branch. As you can imagine we lost all confidence and cancelled the order again with lee.
We are still receiving emails stating that our order is processing.
8 januari 2023
The showroom staff were very good
The showroom staff were very good, not pushy, and very helpful.
We were given good advice and plenty of time to try various mattresses.
8 januari 2023
Great no pressure sales
Great no pressure sales. Offered help and advice then left us to it.
5 januari 2023
Great costumer service would definitely…
Great costumer service would definitely use again very knowledgeable sales staff who help us decide would definitely use again.
28 december 2022
Great service from Michael
We received a great service from Michael. Compared with other stores we had visited that day, Michael came across very knowledgeable which gave us confidence that our chosen mattress was the most suitable to our needs.
27 december 2022
Lovely member of staff!
Lovely lady helped us with our purchase, she was very informative without being pushy. Purchase was quick and easy, not stressful at all!
27 december 2022
Very easy to order and was given date…
Very easy to order and was given date of delivery. Pleasant staff.
19 november 2022
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