I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
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Lees wat reviewers zeggen
Emma who looked after me was very knowledgable , she knew hers facts , advised me certain mattresses that she thought would suit my bad back and managing heat ! She left me alone for as long as I n... Toon meer
Bedrijf heeft geantwoord
Me and my mum went into the Southport store to choose beds for her, myself and my son. We dealt with Ian who was absolutely lovely and thoughtful (and cheeky in a good way) he helped us find what we... Toon meer
Bedrijf heeft geantwoord
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Southport668
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Verenigd Koninkrijk
- 1704513560
4,9
Uitstekend
472 reviews
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Antwoord van Bensons For Beds - Southport668
Thank you for your kind words! We’re so pleased Ian could assist you in a helpful and relaxed way.
We’re so glad you had a great experience,
Megan at Customer Care
Ian was knowledgeable and not too pushy
27 november 2025
Antwoord van Bensons For Beds - Southport668
We're glad you found our team member knowledgeable and not too pushy. Thank you for your positive feedback; we appreciate it - Stewart - Team Bensons
Antwoord van Bensons For Beds - Southport668
Thank you! We’re so pleased you had a lovely experience with our team.
See you next time! Megan at Customer Care 😊
Bensons for Best.
Our sales man Glenn was outstanding he listened to our needs and budget and found us the ideal bed solutions.
Was great to be able to try the beds and with 25% off what's not to like.
29 november 2025
Antwoord van Bensons For Beds - Southport668
We're glad you enjoyed your experience. It's great to hear that our team member listened to your needs and helped you find ideal bed solutions within your budget. Thank you for your positive feedback!
Friendly, Pressure free experience
Friendly, no pressure to buy, knowledgeable sales staff, plenty of choice and well priced.
Glen was exemplary and made purchase easy
29 november 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you had a positive experience with our knowledgeable sales team and the selection we offer. We appreciate your kind words and are glad the purchase was easy.
Staff very helpful
Staff very helpful, got to test different style matters especially. Given time look round and test beds.
25 november 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your feedback! We’re delighted to hear our staff were helpful and gave you plenty of time to look around and test different styles of mattresses and beds. Providing a relaxed and informative experience is exactly what we aim for.
Thank you for your positive review 💜 – Lauryn at Customer Care
couldn't wish for better all-round…
couldn't wish for better all-round assistance. Best night's sleep we have had for years. All thanks to Bensons for Beds.
16 november 2025
Antwoord van Bensons For Beds - Southport668
We’re so happy to hear you had such great assistance and are now enjoying the best sleep in years! That’s exactly what we love to deliver. 💜 Thank you for your positive review John – Lauryn at Customer Care
Wonderful staff and store - thanks Emma
Spontaneous visit because my partner suffers with a bad back! Emma was polite and knowledgeable and honestly such a wonderful advisor. Good Humoured and witty so much so we forgot we were in a store 🤣.
Really appreciated the help with purchasing a new mattress otherwise we would’ve been lost!
18 november 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you had such a positive experience! It's great to know that our advisor was helpful and made your mattress selection easier. We appreciate your kind words and are grateful for your feedback,
Megan at Customer Care
Excellent Service
Lots of choice, lots of good advice, no over selling, seamless service and communication end to end. Delivery guy noticed a mark in bed head and arranged a replacement there and then. Was able to keep the original until its replaced. Thanks Bensons.
14 november 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you found a great selection and helpful advice! We appreciate your recognition of our seamless service and communication. It's great the delivery team resolved the bedhead issue quickly. Thanks for your feedback,
Megan at Customer Care
From start to finished 5 star
From start to finish I.e buying it in the shop to delivery was first class. Lady in shop was very informative and helpful, and delivery men were efficient, friendly and helpful.
16 november 2025
Antwoord van Bensons For Beds - Southport668
We appreciate you sharing your experience Susan! We're happy to hear that you found the team member informative and helpful, and that the delivery team was efficient and friendly.
We’re so glad you had a great experience,
Megan at Customer Care
Thank you to Emma for your expertise and guidance!
Emma made our experience fantastic and so easy!
Emma helped us buy our beds and choose our mattresses for our first home. Emma made this experience stress free for us and ensured we were well informed. Emma has a wealth of knowledge about the items we were buying which gave us peace of mind!
Emma also shown us how to us the bed finder to help us choose the bed mattresses and offered the care plans that aid in the longevity of our beds.
Thank you Emma, we will always come to Bensons for beds now in future.
29 oktober 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Informative & pleasant Expierience
Emma explained the mattress levels and let us try each one to see how we felt . We were tested on the machine to find out where we needed support . She left us alone to discuss our preferences . She was very bright & chatty.
30 oktober 2025
Antwoord van Bensons For Beds - Southport668
We’re delighted to hear Emma provided such a helpful and informative experience. It’s great that she explained the different mattress levels, guided you through the support test, and gave you space to decide while keeping things bright and friendly – that’s exactly what we aim for!
Thank you for your positive review Hazel💜
Lauryn at Customer Care
Great service from Emma
Great service from Emma, enjoyed the new technology seeing which matress affected my hips.
22 oktober 2025
Antwoord van Bensons For Beds - Southport668
We're glad you enjoyed the service and the technology! It's great to hear that the mattress fitting helped you. Thanks for your feedback,
Megan at Customer Care
Helpful staff
The colleague, Emma, explained everything that needed to be explained and went into detail on exactly what we wanted to know. From the mattress tester to purchase, nothing went amiss. She even explained about finance options in great detail and explained about the bedcare because of our 2 year old daughter. All in all, great experience.
21 oktober 2025
Antwoord van Bensons For Beds - Southport668
Thank you so much for your detailed and kind feedback! We're thrilled to hear that Emma provided such thorough support throughout your visit. It’s wonderful to know the experience was smooth and informative from start to finish!
Thank you for an amazing review MaryJayne– Lauryn at Customer Care 💜
Very knowledgeable and friendly staff
Very knowledgeable and friendly staff. Plenty of time given to our purchase. Awaiting delivery of our order and looking forward to trying the new bed.
Ian, the manager, couldn’t have been more attentive.
16 oktober 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you found our staff knowledgeable and friendly and that they gave you plenty of time for your purchase. We appreciate your positive feedback and hope you enjoy your new bed! – Lauryn at Customer Care 💜
The sales rep was very knowledgeable…
The sales rep was very knowledgeable and helpful. He explained different types of mattresses and bases and we tried a few before making our decision.
16 oktober 2025
Antwoord van Bensons For Beds - Southport668
We appreciate you sharing your feedback. We're happy to hear that our sales representative was helpful and knowledgeable in guiding you to your decision. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Excellent customer interaction
Great selection of beds to choose from, experienced the mattress selector to insure correct firmness to enable good sleep. Also given a selection of headboards that were available for our chosen bed
13 oktober 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your lovely feedback! We're so glad you enjoyed exploring our wide selection of beds and found the mattress selector helpful in choosing the right firmness for a great night's sleep.
It's great to hear you were also shown headboard options to complete your setup.
We hope your new bed brings you many restful nights,
Megan at Customer Care
A successful trip to Bensons for Beds in Southport
My wife and i spent probably an hour with Ian at the Southport store. He was funny, knowledgeable and extremely engaging. All without one jot of being pushy, in fact quite the opposite. All together we had a very successful trip to the store, so massive thanks to Ian.
12 oktober 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you and your wife had a successful trip to our store. We appreciate your positive feedback regarding the engaging and helpful service you received. Thank you for sharing your experience, Megan at Customer Care
Antwoord van Bensons For Beds - Southport668
Thanks so much! We’re all about friendly faces and helpful advice. 😊 Glad you had a great experience!
Take care,
Megan at Customer Care
Great Experience
From going into the store to making my purchase Aimee was knowledgeable, friendly, attentive and approachable. She explained the differences of each mattress and pillow an I never felt pressured into making my purchase
She was recommended by our neighbour who also sang her praises and it was because of them we went and asked for Aimee in the store
2 oktober 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you found our staff member knowledgeable, friendly, and attentive! It's great to know that you felt comfortable and informed during your purchase. We appreciate the recommendation from your neighbour and your positive feedback.
Thank you,
Lauryn at Customer Care
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