I didn’t feel obliged to buy from the store , but given information about the product I was interested in and alternative options with no pressure. The staff in Southport are very professional and mad... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG Southport, Southport, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Emma who looked after me was very knowledgable , she knew hers facts , advised me certain mattresses that she thought would suit my bad back and managing heat ! She left me alone for as long as I n... Toon meer
Bedrijf heeft geantwoord
Me and my mum went into the Southport store to choose beds for her, myself and my son. We dealt with Ian who was absolutely lovely and thoughtful (and cheeky in a good way) he helped us find what we... Toon meer
Bedrijf heeft geantwoord
Emma who dealt with us was very knowledgable. Very patient, especially as we had our 5 year old granddaughter with us. She showed us all the options. Took time to explain everything. Our bed hasn’t a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Southport668
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 1a Meols Cop Retail Park, Meols Cop Road, PR9 7RG, Southport, Southport, Verenigd Koninkrijk
- 1704513560
4,9
Uitstekend
472 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
5* excellent staff Very knowledgeable member of staff…
Very knowledgeable member of staff Aimee, assisted me with my chronic health issues and the need for finding the right mattress and right pillows as not sleeping due to a fractured spine and awaiting more surgeries . I was in desperation to get the right help and advice to support me as I’ve been really struggling and can’t go on not sleeping as I’m more worn out waking than going to bed. She helped me have time to adjust and try mattresses and put time and extra understanding in how I felt and positioned on the beds. As it was a long process to try and give me time to get a feel for the right choices for my body. And with Aimee’s compassion and support and all her knowledge and expertise I’ve found the right mattress for my body now. Highly recommend 5* all round
1 oktober 2025
Antwoord van Bensons For Beds - Southport668
We're so glad to hear that you had such a positive experience. It's wonderful that a member of our staff was able to help you find the right mattress to support your needs. We appreciate you sharing your experience and thank you for your recommendation.
Thank you,
Lauryn at Customer Care
Good night sleep guaranteed
Hassle free stroll around shop then excellent service provided for all information needed by the customer assistant.
30 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy you found our shop a hassle-free experience and that our customer assistant provided excellent service and information! We appreciate your feedback.
Thank you,
Lauryn at Customer Care
Exceptional staff
The staff at Bensons For Beds weren't pushy or overbearing. Ian one of the sales team approached and asked if I needed some help. I explained what I was looking for and he explained thoroughly about each bed and mattress I was interested in. I was able to try out different mattresses and pillows therefore allowing me to make the right purchase for me. Thank you Ian for your time and patience.
27 september 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
Thank you so much for your kind words! Ian is delighted to hear he could provide patient and helpful service without any pressure. We’re glad you had the time to try out everything and find the perfect mattress and pillows. Enjoy your new purchase!
Take care,
Megan at Customer Care💜
The guy that dealt with us called Ian…
The guy that dealt with us called Ian was great and spent time with us ,he knew what he was talking about and has worked for yourselves for some years ,he listened to what we needed and was very professional
22 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you had a great experience. We appreciate your positive feedback regarding the assistance you received. It's wonderful to know that the service provided met your needs in a professional manner.
Thank you,
Lauryn at Customer Care.
Emma was fabulous
Emma was fabulous! We went into Bensons in Southport not sure exactly what we were looking for, but we had a thoroughly great experience. Emma was so knowledgable about everything. She let us test many beds and pillows and we even had a diagnostic test on a bed to see out pressure points. We eventually chose what we required but the attention to detail made our journey thoroughly enjoyable knowing we were getting the best - thanks Emma Denise and Mike
17 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you had such a great experience in our Southport store. It's wonderful to know that the attention to detail made your journey enjoyable and that you found what you required. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Great service from Ian
Great service from Ian. The mattress I wanted was in store so I could test the different levels of firmness before ordering. They were able to deliver the new mattress to me within a week (5 weeks quicker than their competitor) and recycle my old mattress. They were quick and easy to deal with. I'm very happy.
12 september 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We appreciate you sharing your feedback! We're happy to hear that you could test the mattress and that the delivery and recycling service met your expectations. It's great to know we could deliver your new mattress quicker than expected.
Thank you,
Lauryn at Customer Care.
Buying a new bed
Not bought a new bed for years. Benson made it a most pleasurable experience from walking in to walking out..Itried many beds in store until I found exactly the one for me. Thankyou Bensons and especially the very patient lady that served me.
17 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you had such a pleasurable experience finding the perfect bed after so long. We appreciate your kind words about our team's patience and assistance. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care.
Excellent customer service
Excellent customer service, extremely helpful sales representative 5 star
8 september 2025
Antwoord van Bensons For Beds - Southport668
Thank you for the glowing review! Providing excellent customer service is our top priority and we are pleased to hear that our sales representative was extremely helpful. It means everything to us to receive 5 stars from satisfied customers like you. We look forward to continue serving you! 🌟
We found our Bed at Bensons..... …
We found Bensons had a really wide range of beds to choose from. Whatever your price range they had enough beds in your budget to choose
Our budget was mid. priced and we had plenty of choice. The gentleman Ian, that helped us choose was lovely, he was more than helpful, but not in a pushing way. He was very well informed about all the merchandise. Thank you IAN.
4 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you found a wide range of beds within your budget. It's great to know that our colleague was helpful and informative without being pushy. Thank you for your positive feedback, Megan at Customer Care
Great experience all round.
Knowledgeable and helpful sales people. Excellent on line communication keeping us up to date. Great delivery service. One of the best purchase/delivery services we have had in recent years.
5 september 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We appreciate you sharing your positive experience! We're happy to hear that our sales team was helpful and knowledgeable, and that you were pleased with our communication and delivery service.
Take care
Megan at Customer Care
Very knowledgable sales person who…
Very knowledgable sales person who showed us a wide range of mattresses. We were given plenty of time to make our decision. Highly recommend this store.
4 september 2025
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you found our salesperson knowledgeable and that you were given ample time. Thank you for recommending us; we appreciate it!
Take care,
Megan at Customer Care
From the moment we walked in your…
From the moment we walked in your store, we were given a very friendly warm welcome by Aimee. Aimee was very knowledgeable and filled us with confidence that we were choosing the right product for our needs, to be honest we had planned to shop around but decided that we didn't need to look any further after discussing with Aimee.
30 augustus 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We're happy to hear that you received a warm welcome and found our team member's knowledge helpful. We appreciate you sharing your positive experience and are glad you felt confident in your choice. Thank you for your feedback, Megan at Customer Care
Excellent from start Sa
Excellent from start to finish,Efficient in every aspect of the buying process
29 augustus 2025
Antwoord van Bensons For Beds - Southport668
We are happy to hear that your buying process was efficient and excellent from beginning to end. Thank you for sharing your positive experience with us, Megan at Customer Care
Very helpful,and understanding,gave you…
Very helpful,and understanding,gave you all the time you needed.
25 augustus 2025
Antwoord van Bensons For Beds - Southport668
We appreciate your kind words! We are so glad we could provide you with the time and support you needed. Thank you for your feedback, Megan at Customer care
Aimee who dealt with us was very…
Aimee who dealt with us was very helpful from the off. Great service. Used blue light to get a discount too.
27 augustus 2025
Antwoord van Bensons For Beds - Southport668
We appreciate your positive feedback and we're glad you found our service helpful. It's great to hear you were able to use your Blue Light discount too.
Take care,
Megan at Customer Care
Wide range of beds and knowledgeable…
Wide range of beds and knowledgeable staff.
13 augustus 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Southport668
We're happy you found a wide selection of beds and that our staff's knowledge was helpful! We appreciate your feedback and hope to assist you again. Take care, Megan at Customer Care
Helpful staff.
5 augustus 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your kind words! Our staff takes great pride in providing excellent service to our customers and we appreciate your feedback. We hope to continue being helpful to you in the future, Megan at Customer Care
Happy customers Explained really well made to feel…
Explained really well made to feel welcome in the store very happy with are purchase
4 augustus 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your kind words! Our team works hard to make every customer feel welcomed and informed. We're so glad to hear you had a great experience and are happy with your purchase, Megan at Customer Care
Really personal experience
Really personal experience. Ian ensured we took our time to make the right decision, did not pressure us into deciding on anything, explained in detail the products on offer.
7 augustus 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your review! We are thrilled to hear that Ian provided a personal and pressure-free experience for you. Our goal is to ensure you make the best decision for your needs and we are happy to explain our products in detail. Thanks for choosing us, Megan at Customer Care
We needed three beds as well as…
We needed three beds as well as wardrobes. Ian at the Southport branch has been brilliant. Really friendly and helpful, taking time to discuss our options and helping us find the best price. I even needed to change one of the beds after purchase and again Ian gave his time and patience to help find what I was looking for.
Thank you
5 augustus 2025
Antwoord van Bensons For Beds - Southport668
Thank you for your kind words! We always strive to provide exceptional service and it's our pleasure to help you find the perfect furniture for your home. We're glad to hear that Ian from our Southport branch was able to assist you with your purchases and make the process stress-free. Your satisfaction is our top priority!
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.