Bensons For Beds - Southport668 Reviews 

I was looking for a comfy bed and I found the perfect one thanks to Glenn's assistance. He was very helpful and patient while I took my time deciding what was best for me. I couldn't recommend this place more highly!

The man in the shop who served me was very helpful, he took me to a few beds to see if I found them comfortable. Then left me to make my choice

Ian was friendly, helpful and really knew his stuff!

Efficient knowledgeable staff and polite and obliging delivery men. From ordering to delivery everything was well organised and was above and beyond my expectations. I am more than happy to recommend this company.

Exemplary customer service by the gentleman who helped me to choose a mattress - kind, helpful, warm personality, charismatic, knowledgeable, all of which made this visit a truly enjoyable shopping experience.
The gentleman in question is both an asset and credit to Bensons for Beds

My wife and I visited the shop in Southport to browse single beds.
We were welcomed by a sales assistant who introduced himself as Ian, a very knowledgeable and helpful person without being too pushy.
He guided us very well until we made our purchase.
Altogether it was a very pleasant experience.

All good from viewing and testing the beds with Jamie in the southport store to then paying a few days later to the young lady colleague.
Paperwork was easy and explained as was the follow up information as to delivery and any possible snags.

I was served by Aimee who was so professional & helpful .
She put me on the bed machine that finds out the correct mattress for me to buy .
I bought a lovely soft type of mattress and the insurance against any spillages and I got a free mattress protector and a free mattress kits to look after it 🩷.
I highly recommend Bensons and if you need a new bed and or mattress head straight to Bensons . You will walk out of the shop feeling very happy. 🩷

The knowledgeable staff ascertain your exact needs.
First class service.

Helpful friendly and knowledgeable staff . A pleasure to deal with.

Excellent service

I haven’t received our new bed yet so the 5 stars might be a little premature…
However, I’m basing the review off the service we received and that is worthy of the rating.
When we arrived in store, Amy came to greet us, she was totally fine with allowing us to just browse but wanted to first give us the details of the offers available and how they worked. Which she did, and then she allowed us to look round the store without hovering over our shoulders like some do! That doesn’t mean to say she was dismissive, she did do a little check in every now and again to see if we needed help/questions answered, and when we did, she had ALL the answers.. really knowledgeable and she was just an all round super friendly person, we felt that confident in her, we went ahead and ordered the bed there and then.
Thank you Amy, you were a delight to deal with and Bensons are lucky to have you on board.

Excellent customer service throughout.

Salesman (Ian, Southport branch) was very helpful answering all questions and queries.

Went in to have a look around as needing to replace an old bed. Was greeted by Jamie, who was very friendly & knowledgeable about things. He made the difference when it came to pulling the trigger, made me feel confident about my purchase and was able to answer all my questions with ease.
Really enjoyed the smooth experience, would definitely recommend and use again, thanks! :)

I had great service from Jamie. I didn't feel rushed to make any decision. Was so helpful. Would recommend Bensons to anybody.

From a wonderful warm smiley welcome to exceptional customer service it was an absolute pleasure to shop at Bensons for Beds in Southport. The young lady who made such an impression was Kiara. From the moment we walked into the shop until the moment we left she couldn't have been more helpful or professional. She is the epitome of what customer service looks like. She was very knowledgable about every product we looked at and gave us time to have a lie down, a chat about what we thought etc., Train all your employees to be a 'Kiara'

Very helpful sales person in Kiara at the Southport store. Understood what we required in our choice of mattress. Brilliant personality and knowledgable.

Great service, knowledgeable staff & really good prices.
Ian was very attentive, listened to our needs & came up with a great solution to suit my budget.
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I'll definitely be going back there!

Great customer service from Aimee. Once again I wasn’t disappointed. I had previously purchased a bed and mattress and headboard from here and decided to get another one for our room . As the friendly service and professional approach from Aimee was indeed perfect the first time I was extremely happy to find Aimee was here again to advise me on my next purchase. Nothing was too much she demonstrated her knowledge and experience on several choices we had and I wasn’t disappointed. Thanks Aimee you’re a star .