Had a great experience with Timmy in the Liverpool Speke store and the lads that done the delivery where very helpful and also funny
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 11a New Mersey Retail Park, Speke, L24 8QB Liverpool, Merseyside, GB
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Lees wat reviewers zeggen
We have went through a few supposedly firm mattresses purchased on Amazon but haven’t really been the ‘firm’ we wanted. The mattress we have purchased here is exactly what it says on the tin, proper f... Toon meer
Bedrijf heeft geantwoord
Kelly was really helpful and patient when my daughter was deciding which bed to get, explained our options and ordering was a quick & easy process.
Bedrijf heeft geantwoord
Seeking a small double bed, many stores do not stock. Salesman Dan very helpful talked me through what was available. Tested mattresses from soft to hard. After doing this and lying on several options... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Speke
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 11a New Mersey Retail Park, Speke, L24 8QB, Liverpool, Merseyside, Verenigd Koninkrijk
4,9
Uitstekend
194 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The delivery team where very polite and…
The delivery team where very polite and courteous. It was surprise and nice to see the delivery team putting on and wearing protective foot coverings. I cannot fault them at all.
3 februari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Speke
We appreciate you taking the time to share your feedback! We are so glad to hear that our delivery team was polite and courteous and that you appreciated their attention to detail.
Take care,
Megan at Customer Care
Bed and mattress
KELLY IN THE SPEKE, LIVERPOOL BRANCH, WAS AMAZING. SHE DEALT WITH ME REALLY PROFESSIONALLY AND WAS VERY FRIENDLY. I HAD ALREADY SPOKEN TO HER ON THE PHONE AND PIT A DEPOSIT DOWN. SHE GAVE ME TIME TO TRY OUT THE MATTRESSES, TO PICK WHICH ONE I WANTED. SHE ARRANGED EVERYTHING INCLUDING, DELIVERY AND COLLECTING MY OLD BED AND MATTRESS. I WOULD DEFINITELY GO BACK TO HER IN THE FUTURE
28 januari 2025
Antwoord van Bensons For Beds - Speke
We're happy to hear that you had such a positive experience. It's great to know that the service you received was professional and friendly, and that everything was arranged to your satisfaction. Thank you for your feedback, Megan at Customer Care
Bought a pillow
Bought a pillow. Great advice. Quick process.
25 januari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Speke
We're glad you had a quick and helpful experience finding the perfect pillow. Thank you for your positive feedback; it means a lot to us.
Take care,
Megan at Customer Care
Knowledgeable and helpful staff.
Helpful staff, not hassled, a pleasant experience, wide choice carefully tailored to our needs
23 januari 2025
Antwoord van Bensons For Beds - Speke
We appreciate you taking the time to share your experience! We are so glad that our staff was helpful and that you found a wide choice tailored to your needs.
Thank you, Megan at Customer Care
A very good experience with the staff
Tracey is so friendly and helpful throughout the purchase experience in the store.
23 januari 2025
Antwoord van Bensons For Beds - Speke
We're happy to hear that your purchase experience was so positive! We appreciate you mentioning the helpful and friendly service you received.
Take care,
Megan at Customer Care
Ordered isn’t here yet but staff the…
Ordered isn’t here yet but staff the store was super helpful. Great balance of helping while giving me space to make a decision
23 januari 2025
Antwoord van Bensons For Beds - Speke
We appreciate your positive feedback! We're happy to hear that our staff provided excellent support and a comfortable decision-making environment. Thanks for sharing, Megan at Customer Care
Bensons had a good choice of beds in…
Bensons had a good choice of beds in various prices, Andre the gentleman who served me was extremely helpful without being pushy and didn’t mind that I took my time in choosing and asking lots of questions.
24 januari 2025
Antwoord van Bensons For Beds - Speke
We're happy to hear that you found a good selection of beds and that our team member was helpful and patient while you made your choice. We appreciate your feedback, Megan at Customer Care
Great in store experience
Dan was great in store and gave me all information based on what I liked, but also gave me the space to have a look around myself. I am very happy with bed I chose and looking forward to it being delivered!
13 januari 2025
Antwoord van Bensons For Beds - Speke
We appreciate you sharing your in-store experience. We're happy to hear that you felt well-informed and comfortable while choosing your new bed. We hope you enjoy it once it's delivered!
Take care,
Megan at Customer Care
New mattress
We visited Bensons for the first time and was seen by Tracey who was very helpful and polite. She showed us different options and took her time to explain to us, we felt really welcomed in the shop. We then went ahead and bought a new mattress. Thank you Tracey for all advice given to us. Definitely will be visiting again.
18 januari 2025
Review zonder uitnodiging
Antwoord van Bensons For Beds - Speke
We're happy to hear that you felt welcomed during your first visit and that our colleague was helpful. We appreciate you choosing us for your new mattress and for sharing your positive experience. We look forward to seeing you again.
Take care,
Megan at Customer Care
Good shopping experience.
The customer service staff (Dan G) was knowledgeable, friendly and efficient.
12 januari 2025
Antwoord van Bensons For Beds - Speke
We appreciate your feedback! We are so glad to hear that our staff was knowledgeable, friendly, and efficient for you. Thank you for sharing, Megan at Customer Care
Antwoord van Bensons For Beds - Speke
We really appreciate you taking the time to leave us a 5-star review. It means a lot to us. Take care, Megan at Customer Care
Easy top class service
As soon as we walked in the store Dan took care of our needs and requirements. Was very knowledgeable and top class customer service. Highly recommend
12 januari 2025
Antwoord van Bensons For Beds - Speke
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you received top-class customer service and your needs were met.
Thank you, Megan at Customer Care
Tracey was fantastic
Tracey was fantastic. Very knowledgeable and friendly. She explained all the options for us and didn't give us a hard sell.
11 januari 2025
Antwoord van Bensons For Beds - Speke
We're happy to hear that you found our team member to be knowledgeable and friendly! We appreciate you mentioning the helpful explanations without pressure. Thanks for your feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Speke
We're happy to hear that our advice was helpful during your mattress purchase. Thank you for your positive feedback; it means a lot to us.
Take care, Megan at Customer Care
Great service 🙂
Very friendly customer service. Didn’t feel pushed. Lovely little conversation speaking to Tracey and ordered a great bed just what we needed no pushy sales pitches just nice friendly chat and knowledge and understanding of what we needed. So we are very happy overall ☺️
10 januari 2025
Antwoord van Bensons For Beds - Speke
We're happy to hear you received friendly customer service and felt comfortable during your visit. It's great to know you found a perfect bed with helpful and knowledgeable assistance. Thank you for your positive feedback, Megan at Customer Care
Antwoord van Bensons For Beds - Speke
We're happy to hear that you found our team member helpful and informative! We appreciate your feedback. Take care, Megan at Customer Care
Antwoord van Bensons For Beds - Speke
We are happy to hear that you had such a positive experience. Thank you for taking the time to share your feedback with us. Take care, Megan at Customer Care
Stress free experience
Stress free experience. The customer advisor who helped us was so nice. She wasn't forceful and let us have enough space and gave us the option of going to her for help. When we picked our mattress the process was very easy and she was very nice. We went into Dream before Benson and they were very pushy and immediately showed us the most expensive mattress and wouldn't let us shop alone. The Benson's store was clean and set out nice, prices clear and we took out the extra protection.
30 december 2024
Excellent service
Great attention to detail listened carefully to my specific requirements
19 december 2024
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