Bensons For Beds - Staples Corner537 Reviews 

From the moment we walked into the shop and guided to the perfect mattress for our needs, we kinda new this was the one. Oddly the dual tension mattress was incorrectly labelled in the shop, but once that was sorted we were quite sure of our choice. Sales manager was attentive and also gave us space to discuss together. Perhaps there was a little over selling of all the add-ons (pillow, pillow protector, mattress protector etc). Delivery was well communicated (email, text & phone calls). Lots of reminders to review both delivery and sales, hence I'm writing this now. We have had the zip n link mattress for a week now, and all looking and feeling good.

Smooth process from purchase through delivery. No surprise, no added costs, no issues.
Multichannel experience worked great as well: I saw the bed in store, called to confirm, paid online through an ad-hoc quote created by the store rep.

The way the guys put the bed together was looking quite easy

We ordered a mattress and the mattress protector but the mattress protector was not delivered. I realized this after the delivery person had left. I called him and he said that he will return to deliver the mattress protector but he never returned.
Later I got in touch with Bensons Beds and they asked me to collect the mattress protector from the Tottenham store. I went to the Tottenham store and they did not have the mattress protector.

However, upon posting the review, the customer service team got in touch with me and the mattress protector was promptly delivered.

Fatima in staples corner branch was very helpful and the delivery team also

Good product, helpful sales person v good delivery men.

Professional helpful and patient. Bed and mattress delivered on time and the old one taken away. This was the second bed I bought from them, great service, thanks

Amit was extremely helpful and offered a range of divan options with different headboards, which made it easy to choose. The fabric selection was excellent, and I was able to find the most suitable mattress for my needs. Amit patiently explained everything and guided me through the process, helping me make the right choice.

Excellent service very knowledgable sales rep and fantastic delivery drivers

Had a really great experience with Bensons for Beds. The staff were so helpful, didn’t rush me at all, and there was no pressure to buy. Communication was spot on, and the delivery date was exactly as promised. The delivery guys couldn’t have done more—really friendly and careful. All round, just a really good experience.

Helpful, knowledgeable information in store from an experienced assistant. Mattress was delivered on the date specified when I ordered.

We bought a firm Staples mattress from Bensons for Beds.

After trialing a £1,200 hybrid mattress from Simba for 2 months, we had to return it because we didn't feel relaxed in the morning. We decided to go to the shop to sample the mattresses on offer instead of buying another mattress online.

The store manager took time to introduce different mattresses from different brands to us. He was very knowledgeable, answering all our questions. He gave us plenty of time to sample the mattresses we shortlisted in the store. After we decided on our choice of mattress, the sale transaction was done efficiently and a delivery date was given to us.

Bensons for Beds kept us informed throughout on delivery progress and the mattress was delivered to our bedroom with care on the day.

Overall, I am very happy with the experience of buying our mattress from Bensons for Beds. They give you a five star service compared with buying online.

Visited the store as I was looking for a new supportive king size mattress to replace my existing one which I've had for many years and now requires replacement. Visited Bensons as I'm a previous customer - bought 4 beds from the former South Ruislip store (which is now a Lidl carpark) over a period of 20+ years. I returned to Bensons as I've always been happy with the selection, quality, price and customer service and the store I used was local to me. This time I visited the Staples Corner store as I was in the area at the time visiting other stores and a slight twinge of backache reminded me I need to replace my mattress. The saleman Sanjay was polite, friendly and helpful - not pushy. I explained my requirements and budget and he directed me to a nunber of mattresses to try out - think I tried 6 in total - which enabled me to select the mattress that felt the most comfortable and supportive and was in my anticipated budget. The products available in the store were I felt, competitively priced and of good quality. The recycling service offered for my existing mattress is a very useful service as it will dispose of my existing mattress on the day my new one is delivered. In all very happy - 5 star all round - and no hesitation in recommending

Great service from the start to delivery and assembly. Amit at the Staples Corner branch showed us the mattress suitable for our bodies and also compared a few mattresses. He allowed time for us to make the best decision. The delivery team's communication, delivery and assembly was on point.

I’ve had a fantastic experience with Bensons for Beds from the moment I walked into the store up to and including the delivery of the products.

All my questions were answered in store and the time was taken to ensure I had the items which would maximise my sleep quality without ever making me feel rushed.

The entire experience has been smooth, professional and I would highly recommend Bensons for Beds to any of my friends or family who need sleep related items in the future

I ordered 2 Dunlopillo Super comfort pillows from Bensons for the first time and it must be my last too. The quality of these expensive pillows are seconds. The manager told me that they are from a new manufacturer. I did ask for a refund since one of them is very poorly made, but in fact both pillows are not prime quality products. I have been using these Dunlopillo for over twenty odd years these are my third replacements over the years. The manager said they cannot refund and they never refund. He would only replace another one. I opened this replacement with him in the shop and found the same problem! The structured holes for the airflow are not cut clean they are rather smeared obscured holes all over. The sad thing is that I have to accept the poor quality of these products because they don't refund. I will never shop with them anymore.

Well priced product and good service all round

I went in looking to purchase a sofabed.
Brent Cross

Fatima who was at her desk, promptly stood up and came over to assist.
I was impressed with her straight forward sales approach - no sales talk, just nice clear answers to my questions.
I called in the following day and placed my order over the phone.
Thank you for a great service.

Great experience of buying beds amit was most helpful and guided us to select the right bed for us. Amit is extremely knowledgable and explained us about sleep pro and the comfort of the mattress.