Bensons For Beds - Stoke350 Reviews 

Our salesman , Leigh was very knowledgable about the products . He listened to us and was sensitive to our needs . A very swift , professional and enjoyable experience ! We cannot wait for our bed to arrive ! We took advantage of the interest free credit , which was very simple to complete at home after we had ordered the bed .

Smooth and informative faye was not pushy knew her stuff a very pleasant experience can't wait for our bedroom furniture etc to arrive.

We visited the local store and met with Amanda who was extremely helpful. After telling her about the health difficulties we were experiencing and our decision to purchase a new mattress, she explained which one would be helpful. She encouraged us to try different mattresses and explained how each one may benefit us. We were given time try assess the benefits of each one. Amanda made the choosing of a new mattress a great experience. Thank you Amanda.

The staff especially Faye at Bensons festival park were very helpful
We knew what we wanted when we got there bed wise
But there was so many mattress’s to choose from
Faye came over to us to show us the one’s that would suit our needs
She was very professional and had a lot of patience
As we tried quite a few, not once did she try to pressure us into buying like some people do
It was very much appreciated we eventually found the one that suited both of us
I recommend anyone looking for bedroom furniture to go there
Thank you Faye for helping us to make the right Decision.
Sue and Phil

Thank you

Helpful knowledgeable staff and a large showroom

Gave us info when we needed it and stood back only interacting when needed,no pressure left us to it 👍👍

Excellent customer service. Very informative.

We went to Bensons with an idea of what kind of bed we were looking for. We were attended to by a young female sales consultant named Amanda, she was polite friendly and very knowledgeable of the products and help us find the ideal bed to suit both myself & my husband also due to the forthcoming Black Friday sales got us a brilliant price.
Unfortunately the same can not be said for delivery team arranged by the manufacturer.

We had a great experience with bensons for beds at the festival park store. Shopping on the day with a 1 and 4 year old who were definately over excited is never normally a great experience however the team at festival park were fantastic. They gave the right balance of support, sales pitch and advice without pushing for a sale. Leigh went above and beyond to ensure that we had all the information we needed, guided us through headboard height etc and was so understanding with the children. We bought the bed, delivery was quick and convenient and we paid the extra for assembly. The assembly team were very efficient, respectful and did a great job. Thank you Bensons for Beds for such a great experience.

Amanda looked after us very well, good explanations and no pushy sales patter

Very helpful staff and a great selection of both beds and frames etc. Discussed our requirements with Faye our sales assistant and she was extremely helpful with deciding which mattress to purchase to go along with a bedframe we really liked. We went for the HipHop in ash colour and its really good, well finished and appears sturdy. Thank you to Faye for all your help and to other staff for after sales help.

Upon arrival at the store, we looked around at some single beds before a store assistant (Faye) approached us. I liked this as I feel that some places you visit, you are pounced on and others don't even acknowledge your presence. This was a happy medium! Faye went through the options for us, she discussed frames and mattresses and listened to our requirements with a smile.

Excellent service provided by Amanda who was very helpful, also from MT removals driver very helpful delivered mattress and installed on bed.great service all round thanks.

I cannot praise Bensons for beds enough for the help they gave me and my husband in getting the right bed. We are both senior citizens and have arthritis problems , so choosing a bed suitable can be difficult. I especially want to thank Michael at the festival park shopping area at Stoke on Trent for his patience and kindness .all in all a very satisfying outcome

Very helpful and very pleasant I made you feel very comfortable and relaxed amazing

Staff were very friendly and gave me my own space until i needed something, would %100 recommend to anyone and will definitely be using them again in the future

Very helpful good service

Good service by a well informed salesman

Really helpful staff. Lots of options for delivery. Lovely products.