David was excellent when we were shopping for a new bed. Friendly and knowledgeable, he was very good at listening to what we wanted and our sleep preferences then offering guidance towards what mat... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB
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Lees wat reviewers zeggen
As a elderley couple we decided to purchase our new mattress from BENSON S! DAVID THE SALESMAN WAS EXCELLENT ,HE KNEWVHIS PRODUCTS VERY WELL.OUR DELIVERY DATE WAS EXCELLENT AS WAS THE PRICE.DELIVERY... Toon meer
Bedrijf heeft geantwoord
We walked into the shop in telford and was immediately put at ease. No pushing for a sale just great advice and friendly helpful service. The matress that was sold to us is absolutely 💯 the best we h... Toon meer
Bedrijf heeft geantwoord
Superb delivery service. The guys were beyond superb! Called 40 mins prior to delivery, they were friendly yet professional really nice men. They removed their shoes without me asking, took mattre... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Bensons For Beds - Telford737
Geschreven door het bedrijf
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Contactgegevens
Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, Verenigd Koninkrijk
- 1952216803
4,8
Uitstekend
389 reviews
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Helpful
Very helpful staff still had records of our first purchase off them so knew what we were looking for
23 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear that our staff was so helpful and remembered your previous purchase! It's great to know we could assist you effectively.
Take care, Megan at Customer Care
Antwoord van Bensons For Beds - Telford737
We're happy to hear that the service was professional. We appreciate your feedback and time, Megan at Customer Care
Brilliant customer service
Brilliant customer service, knowledgeable of their beds etc.
16 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear you found our customer service brilliant and our team knowledgeable about our beds. Thank you for your positive feedback, Megan at Customer Care
Very friendly member of staff at the…
Very friendly member of staff at the Telford branch who was very helpful, good offers on at the time I went in store, was happy with the selection of mattresses as I had a couple shortlisted in store after trying them, overall I would buy from again!
7 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear that you found our Telford staff member friendly and helpful! It's great you were pleased with the mattress selection and offers. We appreciate your feedback and hope to see you again!
Take care,
Megan at Customer Care
Looking forward to a good nights sleep and happy with the…
Felt confident and happy with the information about the mattress purchased
12 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear that the mattress information helped you feel confident with your purchase. Thank you for sharing your positive experience, Megan at Customer Care
Antwoord van Bensons For Beds - Telford737
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
Great service from Kerry and Julie
Great customer service from Kerry and Julie , very helpful and patient in helping me find the right bed , nothing is too much trouble and very friendly and pleasant, not pushy at all just extremely helpful
9 januari 2025
Antwoord van Bensons For Beds - Telford737
We appreciate you sharing your positive experience! We're happy to hear that our team members were helpful and patient in assisting you with finding the perfect bed. It's great to know their friendly service made your experience pleasant.
Thank you,
Megan at Customer Care
Staff welcoming but not pushy
Staff welcoming but not pushy. Explained the layout of the shop . Pleasant experience
4 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear that our staff made you feel welcome and provided helpful information. Thank you for your positive feedback; we appreciate it! Take care,
Megan at Customer Care
Antwoord van Bensons For Beds - Telford737
We appreciate your positive feedback! We are so glad that you found our service friendly, quick, and easy to use.
Take care,
Megan at Customer Care
Kerry at Telford was helpful patient…
Kerry at Telford was helpful patient and polite a true ambassador someone I’d recommend to friends and now also the store
2 januari 2025
Antwoord van Bensons For Beds - Telford737
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful. We appreciate you recommending us, Megan at Customer Care
Antwoord van Bensons For Beds - Telford737
We appreciate your feedback! We are so glad that we could understand your needs and provide assistance without sales pressure.
Take care,
Megan at Customer Care
Amazing Friendly Professional Service
Julia our sales representative was welcoming, professional and nothing was too much trouble for her. We were trying all the mattresses as we were unsure what we were looking for. We found the mattress for our needs and two pillows as well. We were advised how to look after our mattress how and when to turn it, and a whole lot more. The service was just amazing.
28 december 2024
Antwoord van Bensons For Beds - Telford737
We appreciate your positive feedback! We're happy to hear that you felt supported while finding the perfect mattress and pillows for your needs. Thank you for sharing your experience, Megan at Customer Care
Amazing customer service
Went in today to sort out a new bed for when we move, Michael in the Telford branch was amazing and so helpful, no pushing towards something we didn't like and made the visit delightful and we now have the perfect bed on order.
31 december 2024
Review zonder uitnodiging
Antwoord van Bensons For Beds - Telford737
Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful
Very helpful, did not hound you as soon as you came through the door and gave you chance to look around but there if you had questions. Always been very impressed and this was no exception.
31 december 2024
Antwoord van Bensons For Beds - Telford737
We're glad you enjoyed your experience. It's great to hear that our team provided the support you needed without being overbearing. Thank you for your positive feedback; we appreciate it!
Thank you, Jess - Team Bensons
To understand our experience read the full text!
The salesperson was very friendly informative and a good listener. She initially took us through a series of tests to determine what degree of matress compressibility suited my wife best. She next demonstrated mattresses made by using different techniques, explaining the expected differences in experience in sleeping on each one. Price was not mentioned at all but I guess this would have been the case if we had given her a budget initially. My wife ended up quite content with her purchase and we did not feel pressured at all in any direction during the interaction.
29 december 2024
Antwoord van Bensons For Beds - Telford737
We're glad you found the salesperson friendly, informative, and a good listener. We appreciate that the mattress testing and demonstration helped your wife find a suitable purchase. Thank you for sharing your experience; we value your feedback.
Thank you, Jess - Team Bensons
Friendly, informative, good selection, and good prices
30 december 2024
Very helpful and knowledgeable staff
26 december 2024
Couldn’t be happier …
We dealt with Julia in the Telford store. She was brilliant !! We picked our dream mattress and bed with her expert help. Couldn’t be happier !
1 december 2024
Great customer service
Cant express how happy me and my partner were with the customer service when buying our bed. We were greeted and shown around by Dave Pilling, who was brilliant. He explained to us the science behind a good mattress and helped pick out the perfect bed for us - extremely knowledgeable and a perfect host.
10/10 all round.
16 november 2024
Review zonder uitnodiging
The staff were excellent
The staff were excellent! So kind. Not pushy at all. Really knowledgeable. It was a great experience.
17 november 2024
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