Bensons For Beds - Telford737 Reviews 

The experience of buying my bed was excellent, customer service was great. David was very helpful and thorough throughout the whole process and made it very easy.

The sales team were friendly and helpful, however there was a very strong chemical odour from add on products by the till/sales area that was overwhelming. This gave me a migraine and ruined the rest of my day.

customer service was amazing, Dave was so knowledgeable and answered all our questions, putting us at ease when choosing our new bed. Can't wait now for it to arrive!

The best service I've ever had from a retailer the store manager was brilliant

Staff were nice

The staff are experienced and were really helpful

I received prompt attention from Michael. I appreciated his approach to detail, listening and taking time to find a mattress that suited me (I hope it does, I haven't got it yet!).

Very helpful staff, made us feal at ease as we tried out quite a few mattresses. Eventually decided on a high quality mattress, post discussion over a coffee from nearby cafe. Awaiting delivery in next 3 weeks. Shopping experience went went, looking forward to a good night's sleep.

The service we received at Bensons in Telford was excellent. We weren't quite sure of what matress we were looking for, we received excellent advice, and with the budget we had, we got an excellent bed & mattress.David the manager was excellent with his knowledge. We received a first class service from him.

Very helpful in the shop with choosing the style and type of mattress. Delivery came on the day expected and was kept updated on delivery and the delivery men were very good.

Kerry was knowledgeable, passionate, professional and honest. She left me to make my own decision and wasn’t pushy. Very respectful, kind and patient.

The lady called Julia was very nice, let us know what we asked for, then left us alone to mull it all over. When we decided to buy the mattress she was very helpful and not pushy at all to buy extra things to go with it, just advised us in case we wanted extra stuff.

Bensons were great told us all we needed to know ..Thanks Kerry at Bensons Telford

Brought a really lovely wardrobe from here. Julia was fantastic!

Great customer service, very helpful and efficient and knowledgeable of products. We were made feel comfortable, and there's no hard sales talk, rather we were told the best options and different choices available to suit our needs.

So far so good just need it to be delivered for us to have experienced the whole service.

We were greeted as we went into store and shown the mattress we were interested in. Julia was very helpful and made our purchase an easy and quick experience. When we decided the next day we wanted to order another item I rang the store and spoke to Julia again who was most helpful and sorted everything out for me with no problem. Thanks to Julia great service

Came with many questions and found store manager extremely helpful and professional
Result we placed order

Brilliant service today at Telford Forge Retail Park Bensons- Julia the assistant manager was very helpful and prompt in assisting us today. An asset to your team. Thankyou very much for your service today!

The lady we dealt with at the Telford store was extremely helpful and knowledgeable in help us deciding which mattress to purchase for my 90 year old Mother. Excellent.