Absolutely disgusting customer service. Purchased a £60 pan The leo -wok in Aug 25, within a few times of use it lost its nonstick. So I turned back to my denby pans which I've had for years with... Toon meer
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Wow. Great, responsive and efficient service. I had bought and received a 28cm berghoff saucepan replacement lid. The item cracked on 2nd use on the hob. When I contacted the company, I received an al... Toon meer
Bedrijf heeft geantwoord
After around 8 years of regular use my Berghoff Eurocast non-stick Sauté pan both on the hob and in the oven it finally started to lose its non-stick properties. It did still work but not as well as I... Toon meer
Bedrijf heeft geantwoord
Definitely good quality cookware. Came well packaged. Good care and cleaning advice given. We had one issue with a lid handle, the edge was a bit sharp. Contacted customer services and they sent out a... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
The official UK distributors of BergHOFF Eurocast Professional Series Cookware found online at www.berghoffgb.com and at consumer shows and exhibitions nationwide. The BergHOFF Eurocast range of cookware comprises some of the latest technology in lightweight, fat-free, non-stick cookware with detachable handles and oven proof glass lids that is suitable for all hobs including induction!
Contactgegevens
PO Box 1229, AL1 9HR, St Albans, Verenigd Koninkrijk
- 02082072228
- sales@berghoffgb.com
- www.berghoffgb.com
4,4
Uitstekend
753 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 70% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Love this range
Love this range. I’ve been using them for a few years now and wouldn’t use anything else.
They’re durable, non stick and look good. Also don’t require much fat when cooking so good for healthier eating too
7 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Yasmin,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Berghof highly recommended
Amazing cookware highly recommended, excellent sales personnel.
27 oktober 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Joanna,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
We absolutely love the pans
We absolutely love the pans. Got them.at Cheltenham. Highly recommended
2 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Daniel,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Lovely pans.Have been using them for…
Lovely pans.Have been using them for many years and wouldn’t use anything else. They are well made, cook food perfectly and so easy to clean. Would strongly recommend to anyone.
1 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Michelle,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Brilliant set of pans & sauspens
Brilliant set of pans & sauspens. A great upgrade and worth the purchase.
Very nice company to work with.
1 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Good morning,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Delighted with the BergHOFF Products
We have added more products from the BergHOFF line in our kitchen, and can say quite honestly that they are far superior to any other cookware we have bought in the past.
3 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Peter,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Love Berghoff!
Love all my Berghoffs! Once I tried one pan, I replaced all of my pans with these and they've lasted me years so far. Well worth the investment for good reliable pans that never stick. The Double roaster is excellent for my Sunday dinners too!
6 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Good morning,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Really well made saucepans lightweight…
Really well made saucepans lightweight and so easy to clean.
Bought the set after seeing their demonstration at the Ideal Home exhibition.
Definitely not disappointed in them would highly recommend to orhers.
6 augustus 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Jack,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Great products
I ordered a cookware set. Very fast delivery and excellent products!! Would highly recommend!!
5 oktober 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Laura,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Great service throughout and the pans…
Great service throughout and the pans are excellent quality. Will definitely recommend
2 oktober 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Gary,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Only use berghoff
Have used berghoff for years and after buying the deluxe set have never looked back. I’ve built up my berghoff collection and thrown all my other useless pans away. These are so versatile and really everything you need for a capsule kitchen cupboard. Love how long lasting they are and the fact that you can use them in the oven. Our whole family uses them and I don’t see us planning to use anything else. They are definitely the most affordable cookware I’ve been able to find of this quality
6 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hello,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Best pans ever
Purchased these pans at grand design. I was a bit sceptical, but they have turned out to be amazing pans, especially the double roaster. Highly recommend 5 stars.
5 oktober 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Linda,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Great customer service..we got a set of…
Great customer service..we got a set of pans at the bbc good food summer and loved them so much ..we placed an order for more and everything came quickly and prompt. Would highly recommend!! I’ll definitely be buying more!! 😊😊😊
8 augustus 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Luke,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Glass saucepan lids were shipped with…
Glass saucepan lids were shipped with the handles fixed the wrong way round (inside). Clearly, this was intentional on your part to avoid damage during transit, but there was no mention of this fact in the box or instructions as to how to refix them the right way around! Perhaps a good idea to do so for the future?
22 oktober 2024
Antwoord van BergHOFF Eurocast Cookware
Hi Steven,
Thank you for your review.
Yes, our replacement glass covers are despatched with the knob on the inside of the glass for safety and packaging reasons.
It's quite a simple process to swap the knob over and only takes a few seconds to do so - there are full instructions on our website if required.
Best wishes,
BergHOFF GB
Replacement handle for frying pan
Determined replacement handle size required from website, ordered and received well within timescale suggested. Good service. Shame the handle broke within 2 years in the first place.
22 oktober 2024
Antwoord van BergHOFF Eurocast Cookware
Hello,
Thank you for your positive review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Incredible after sales service
Bought a wok on holiday in Italy. When I got home there was some damage. Head office sent me a replacement, however by mistake sent a frying pan. I was happy that they tried to help especially with international purchase and left it at that. Today a replacement wok turned up from them. Amazing customer service and I also love the product. Non stick is incredible
4 november 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Susan,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Helpful and pleasant
20 oktober 2024
Antwoord van BergHOFF Eurocast Cookware
Good afternoon,
We are so pleased to read that we were helpful and pleasant, perhaps you would be so kind as to edit the number of stars you have given us to reflect your positive feedback?
We hope you enjoy cooking with your new BergHOFF cookware for many years to come.
Kind regards,
BergHOFF GB
Great products and excellent customer…
Great products and excellent customer service would highly recommend their products
24 oktober 2024
Review zonder uitnodiging
Antwoord van BergHOFF Eurocast Cookware
Hi Jane,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and our service! We hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Excellent product.
Very quick delivery of an excellent product. My new frying pan performs exactly as described without having to use oil.
22 september 2024
Antwoord van BergHOFF Eurocast Cookware
Hi Mo,
Thank you for your 5* review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and we hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
Delivery company was good and I was…
Delivery company was good and I was able to track them so knew when they were coming. Parcel was very hard to get into and the box was flimsy.
18 september 2024
Antwoord van BergHOFF Eurocast Cookware
Hi Debbie,
Thank you for your positive review of BergHOFF Eurocast cookware!
We are so pleased to read that you are happy with our products and service and we hope you enjoy cooking with your new cookware for many years to come.
Best wishes,
BergHOFF GB
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