Bespoke Airsoft Reviews 

Very helpful and knowledgeable and fast service

Awesome, quick, easy and polite to talk to !!

but my first gun and love it good please to get started

Not really had the money to get into any of the airsoft stuff until recently so have had a million questions and well Sam had an answer for everything I wanted to know and so much more! He’s an incredibly knowledgeable guy and very friendly! On top of being well looked after I Did my first range day today and it was fantastic! A lot of fun and well worth the time!

Very helpful staff, helped me get a gun that will last me a long time and in general is one of the if not the best airsoft store I have ever been to.

Sam was an amazing staff member that helped me pick out the soft rifle I will use. He answered every question not telling you what to get but offering a full understanding before any decisions were made. 100% recommend, outstanding service

Sam was incredibly knowledgeable and really helped us with our first purchases in Airsoft. We have come away with confidence that we can now rampage in the woods or in CQB like pros rather than the novices that we are. I would highly recommend Bespoke Airsoft for all your Airsoft needs, we will undoubtedly be back for more!

Not a bad thing to say about the service with bespoke Airsoft. Team members make visiting the store enjoyable and cannot fault the range.

Great customer service, answered all our questions and given us more information that was needed. Easy approachable and was nice to talk with

Had a fantastic time for an early birthday. Staff were amazing and very helpful. Would highly recommend going to.

Terrible customer Service. These people are great at communication before a sale but once they have your money it’s like you don’t exist. No response to email about defective item but would respond to request for additional items ALL SENT FROM SAME EMAIL. They are cheap for a reason go elsewhere!!!!!

Bad experiance , awful customer care, Bought an airsoft RPG for quite alot of money just after xmas , assembled and built it , took me quite a while , pops the warhead in . Secures it . Warhead falls to pieces . Spoke with customer service , long story short i didnt wanna sent the rpg back as i spent hours building it , they agreed that i could keep the defective warhead and i said id be happy to pay for a new one … its now been 6 months , no answering the phone , no replies to emails anymore …. Just getting ignored . When and if i do manage to get in contact im told the same over and over again , ‘well be back in touch’ or ‘itll be sent and youll be billed’ …6 months later ….nothing . So i have a pretty RPG i paid 400 odd quid for that i cant use

Visited today great experience very helpful

Friendly staff always there to help with any questions and good quality products

Ordered a pistol from the website - according to other reviews, it seems as though the online store is not the way to go. the customer service employees that deal with package problems are apparently not helpful at all. however, there are many many more great reviews of their actual shop location and the employees there, so if you wish to buy anything from Bespoke Airsoft then would reccomend skipping the website and visiting the store. will update review when pistol problem is sorted.

Bad experience. I placed an order and cancelled it straight away as it was placed in error. I emailed them few times to confirm cancellation. They ignored my email and request and sent the order anyway. Ive been emailing them since trying to return the items for a refund but they just ignore emails. Bad customer service. Unprofessional shop

Great experience, wanted to buy a new pistol, Sam was super helpful and let me try before I bought! Will definitely come again

Great help , really nice guns

It was made super simple

I brought 3 bags of bbs 2 of which had holes in them. Length and width of the target not provided on website leaving me with a tiny target. Speeploader was good tho.