The samples gave us food for thought as to what could go in what room. Although we are still awaiting planning permission for our alterations.
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Lees wat reviewers zeggen
Delivered wrong flooring so fitter couldn’t install. Then arranged a collection but courier information was deemed invalid when I tracked it and I rung customer service and was told they can’t help a... Toon meer
Bedrijf heeft geantwoord
Ordering was easy and kept updated on delivery. Love my lino!! Delivery was when expected and delivery driver lovely. Well impressed with everything. Thank you.
Very impressed (Cumbrian Quartz LVT). First time fitting LVT flooring after a failed tile DIY attempt in our bathroom. I was worried ordering online and it not looking real in person but it looks so g... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Best4Flooring is an E-commerce flooring retailer. Orders accepted online 24/7.
Contactgegevens
Units 3-4 Pennine Industrial Estate, Gorsey Brow, SK1 3DX, Stockport, Verenigd Koninkrijk
- 0161 480 1296
- www.best4flooring.co.uk
4,2
Goed
394 reviews
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Heeft 80% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Very poor quality flooring and dismissive customer service
Very disappointed with both the quality of the vinyl flooring and the way my complaint was handled.
The flooring marks, dents and creases incredibly easily under normal household furniture. I understand different materials have different characteristics, but as a customer I should not need specialist knowledge about foam-backed vinyl to avoid buying a product that performs this poorly in a normal home environment.
All I know as a customer is the difference between good quality flooring and poor quality flooring, and unfortunately this feels like poor quality flooring. Furniture leaving visible indentations and creases so easily is not what I would expect from a product sold for everyday domestic use.
What made the experience worse was the response from customer service. Instead of showing understanding or trying to help, I received a long explanation basically saying this is “normal” and therefore not their problem. The complaint was dismissed entirely with no real attempt to resolve the issue.
I regret buying this flooring and would advise others to be cautious before purchasing, especially if you expect a durable surface suitable for normal household furniture.
6 mei 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Thank you for taking time to leave a review.
We are sorry to hear that you are disappointed with the flooring and your experience with our customer service.
We have also reviewed the correspondence from our customer service team, and the emails provided a detailed explanation regarding your complaint. They also provided advice on ways to help minimise denting and markings.
As advised previously, the flooring purchased is a foam-backed sheet vinyl. This type of flooring is specifically designed to provide a softer and more cushioned feel underfoot. Due to its softer construction, it can be more susceptible to indentation or marking from furniture when compared to more rigid vinyl flooring products.
To help minimise marking and potential damage, we recommend using protective felt pads or furniture cups under all furniture legs, particularly heavier items. Furniture should also not be dragged across the surface, and weight should be distributed as evenly as possible to reduce pressure points.
Kindest Regards
Best4Flooring
Had the exact product I was looking for…
Had the exact product I was looking for in stock to match existing, at a great price. Delivery was quick. Overall very happy. Would definitely recommend.
1 april 2026
Review zonder uitnodiging
Really good quality flooring
Really good quality flooring, delivery very quick. All round good experience
24 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Good Afternoon
Thank you for your kind words! We're really glad to hear you’re happy with the flooring quality and that the delivery met your expectations. It’s great to know you had a smooth experience from start to finish
I hope you enjoy your new flooring for years to come !
Kindest Regards
Best4Flooring
Excellent service
Item delivered on time. Kept informed of order progress. Item as described; quality as expected; advice appropriate to product very welcome and useful.
23 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Sylvia
Thank you for your thoughtful feedback! We're pleased to hear your order arrived on time and that our updates kept you well informed throughout. It’s great to know the product met your expectations and that our advice was helpful. We really appreciate you taking the time to share your experience.
Kindest Regards
Best4Flooring
Great price
Great price, gorgeous flooring, packaged perfectly, quick and easy collection.
7 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Thank you for your great feedback! We’re really pleased to hear you’re happy with the price and the quality of the flooring, and that collection was quick and easy. We appreciate your support and hope you enjoy your new flooring!
Kindest Regards
Best4Flooring
I changed my mind on two separate…
I changed my mind on two separate occasions, for a different style of flooring.
My fault totally! 🤷♀️
The lady over the phone was so helpful and so efficient. She amended my first order giving a refund within 3 days. The second time I changed the colour, but same pattern. Just in time, before the flooring had been dispatched.
She was incredibly helpful. I found this company to be most professional.
14 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Jacquie
Thank you so much for your kind words and for taking the time to share your experience!
We’re really pleased to hear our team was able to help you through the changes to your order smoothly. We completely understand that decisions can change, and we’re glad everything was handled quickly, including the refund and final amendment before dispatch.
Your feedback about our service and professionalism means a lot, and we’ll be sure to pass your lovely comments on to the team. Enjoy your new flooring, and thank you again for choosing us!
Kindest Regards
Best4Flooring
Purchased flooring for bathroom and…
Purchased flooring for bathroom and kitchen. Great quality and design, delivery prompt.
9 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Helen
Thank you for your great feedback! We’re really pleased to hear you’re happy with the quality and design of the flooring for your bathroom and kitchen, and that delivery was prompt. We appreciate your support and hope you enjoy your new floors for years to come!
Kindest Regards
Antwoord van Best4Flooring Ltd
Thank you for your feedback! We’re really glad you were happy with the service and appreciate you taking the time to share it.
Kindest Regards
Best4Flooring
Dreadful experience
Dreadful experience, the flooring was very nice and good value for money, but the problem is the courier service DX express that is used.
They lied about attempted delivery when we were at home all day. They promise they are due to deliver your item and then don't show up, I had to stay at home for 4 days waiting for delivery eventually turned up a week after initial estimated delivery date.
Off putting experience would rather pay a little more and shop locally in future to avoid stress and being lied to.
If company use DX delivery AVOID
8 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Thank you for taking the time to share your feedback, and we’re really pleased to hear you were happy with the flooring itself and found it good value for money.
That said, we’re very sorry to hear about the issues you experienced with the courier service and the delays to your delivery. We understand how frustrating and inconvenient it is to wait in for deliveries that don’t arrive as expected
While we don’t directly control the courier’s day-to-day operations, we absolutely take this kind of feedback seriously and will be passing your comments on to them
Kindest Regards
Best4Flooring
Good website easy to order quick…
Good website easy to order quick delivery very good service and very happy with product and well imformed at every stage from order to delivery
8 april 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Antoine
Thank you for your lovely feedback! We’re really pleased to hear you found the website easy to use, the ordering process smooth, and the delivery quick. It’s great to know you felt well informed at every stage and are happy with the product. We really appreciate your support!
Kindest Regards
Best4Flooring
Best4 flooring delivered the order I requested.
After the moduleo cleaner I ordered was leaking on delivery the second attempt to deliver went well.
19 maart 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Ann,
We don't seem to have received and e-mail back with your order number.
Now that we have this, we can arrange a replacement.
Thank you
Nothing wrong with the flooring it’s…
Nothing wrong with the flooring it’s the delivery company that lets it down received a day late even though I was assured it would be delivered on the day I asked for.
19 maart 2026
Review zonder uitnodiging
Delivery great
Delivery great, no problem even with road being closed. Excellent quality of product, well packaged.
4 maart 2026
Review zonder uitnodiging
Highly Recommend
The whole thing was easy, from ordering the flooring, being kept informed of the progress of the order and even having the option to give a preferred delivery date. Everything went smoothly and the delivery arrived on the date requested.
2 maart 2026
Review zonder uitnodiging
We ordered just a cheap carpet for our…
We ordered just a cheap carpet for our summer house it arrived very quickly I would definitely buy from this company again highly recommended 5 💫💫💫💫💫
27 februari 2026
Review zonder uitnodiging
Cut our lino to the wrong length
We bought two rolls for two different bathrooms but had them delivered to the same address. Unfortunately, the first issue was that despite being told that both had been delivered in fact one had in fact been delivered. We then had to wait a few more days for the second roll to turn up. When we came to have the second roll laid, we discovered that this company had cut it 25 cm short to what we had ordered. So despite the communication and the product being good, I really cannot recommend this company as how can they get something so fundamental wrong as cutting the piece to the wrong length. Fairly incompetent.
3 maart 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Good afternoon,
Unfortunately, as both of your items had been fitted by the time the complaint was made, we were unable to replace the item. The reason for this is we are unable to for definite if the error was made when cutting and sending out the vinyl, or when fitted by your fitter.
A 10% goodwill refund was applied to your order at the time of complaint.
Prompt and efficient service
Prompt and efficient service. Great quality products.
28 februari 2026
Review zonder uitnodiging
Easy to order
Easy to order, kept up to date on delivery and arrived on time
27 januari 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Keith
Thank you for your lovely review! We’re really pleased to hear that ordering was easy, communication was clear, and your delivery arrived on time. We appreciate your feedback and hope to assist you again in the future.
Kind Regards
Best4Flooring
Antwoord van Best4Flooring Ltd
Hi Maria
Thank you for your excellent feedback! We’re really pleased to hear you were happy with the service and found it great value for money. We truly appreciate your support.
Kind Regards
Best4Flooring
Great to buy from
Ordered a sample first and then followed up with an order for cushion flooring.
Product was the best price and was delivered on time.
Excellent service from the sales lady who talked me through the online ordering process .
22 januari 2026
Review zonder uitnodiging
Antwoord van Best4Flooring Ltd
Hi Phil
hank you for your wonderful feedback! We’re thrilled that you were happy with the product, pricing, and delivery. It’s great to hear that our team was able to guide you through the ordering process, we really appreciate your support and look forward to helping you again in the future!
Kind Regards
Best4Flooring
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