Better - Hillingdon Sport and Leisure Complex Reviews 

Hi I have been here so many times with my friend right and one of your workers is really rude he said this is not a waiting area you don’t ask someone to leave I would never bring my child/children here nobody has said whenever me and my friend have been here

I recently signed up my 6-year-old and 4-year-old for swimming, and I have to say, Wendy and Joe were absolutely fantastic. They were spot-on in terms of their community spirit, customer focus, and understanding my needs. They were incredibly accommodating and made the entire process smooth and stress-free. Their professionalism and wonderful service really stood out, and I couldn't be happier with the experience. Thank you, Wendy and Joe, for making it such a positive experience for my kids and me!

Both my children attend swimming lesons here. All the staff are friendly and welcoming especially the swim lead Wendy.

My eldest child who is 6 has been attending since he was 4 months old and when he moved up to the bigger pool without me in the water he really struggled with the change but with the support and encouragement from the swim teachers he loves come every week and has progressed very well.

My younger child has been attending swimbies since he was 8 months old (with me in the water) we both really enjoy it. The play based teaching really engages the younger children and watching their confidence grow is incredible.

Swimming is such an important life skill to learn and I would 100% recommend the Swim-school.

Girls been swimming at Uxbridge leisure centre since 2022. We can't be more happy and satisfied with the care and support given to our kids. From day one Wendy has been really helpful and always there to sort out any issues with rebooking the lessons or change the time. Joe and Charlotte always provide the progressive report for the girls and can't thank them enough for their support and training.
We have recommended swimming lessons to our friends and family and even at girls school all their friends have joined swimming at Uxbridge. A huge thanks to a friendly staff

I’ve been incredibly impressed with the swimming lessons at Hillingdon Leisure Centre for both my son and daughter. The instructors are not only professional but also patient and encouraging, making the lessons both enjoyable and effective. My children have progressed significantly since starting their classes. The centre itself is clean, well-maintained, and has great facilities. I appreciate how the lessons are structured, focusing on building both skill and confidence in the water. It’s clear that the staff genuinely care about each child’s development. Highly recommend Hillingdon Leisure Centre for swimming lessons!

We have been brining our children here for 6.5 years, and what can I say, awesome. From Wendy the lead teacher all they way down each teacher is dedicated to delivering the best for each child, the progress when the are ready not just when parents want them to progress. Each child is challenged every session and are developed as great swimmers.

Well done Hillingdon swim teachers

I have been bringing my children here for a few years now, starting with the eldest and then gradually adding their siblings. They have excelled so much and love coming to their swimming lessons every week. Friends have even moved their children from more expensive classes after hearing how quickly my children have progressed and are equally as pleased with the progress.
Wendy is brilliant and always helps and finds a way to accommodate any changes I have requested and the instructors are great with all the kids.
We've also tried the crash courses in the holidays before and they are fantastic. Really helped with my daughter when she started as she was a little afraid of the water.
Would highly recommend!

I highly recommend the swimming lessons here as the staff are so kind, helpful, knowledgeable and caring. My child has been coming for a few years and has always enjoyed lessons and liked his instructors. I had tried other swimming venues but for value for money and staff professionalism I believe this can’t be beaten. Whenever I’ve had a question it has been answered quickly and thoroughly. The staff really do care about each child’s progression. The lessons are fun and engaging. My child needed extra support due to SEN needs and I couldn’t of asked for more compassion and understanding, we have even arranged 1:1 lessons with the wonderful Jo and it has really helped him turn a corner and be able to continue in the group classes. The fact the lessons happen throughout the year and not just term time is fantastic. We’ve tried the extra sessions during school hols and these are also well worth the money.
A huge thank you to the whole swim team for making my child feel confident in the water and love his lessons, you all deserve recognition for the work you do.

We have been using the swim school for a number of years and cannot praise the staff enough. They are kind and encouraging and have been fundamental in teaching my two children first of all to gain confidence in the water and thereafter to teach them to swim. The children love their coaches and develop good relationships and understanding with them. When either of my two have been close to going up a level, they have been given a little extra one on one coaching time to work on the skills they need or had taster sessions in the higher group to really help push them on. But above all, the lessons are engaging and fun whilst also being educational, with the instructors trying to introduce new games and activities to keep lessons fresh rather than mundane. If I have ever had a query about how I can help either of my two to improve, I have had a brief chat with one of the instructors at the end of the lesson which had helped us to focus on what we can do as a family when we do swimming outside of lessons to improve their skills. The swim school is a fantastic part of Hillingdon Leisure Centre and the staff should all be praised for the wonderful job they do and with a smile. Special mentions to the wonderful Wendy, Matthew and Emily who have been fundamental in my two achieving tbeir milestones.

I’m very disappointed with the kids’ swimming lessons at Hillingdon Leisure Centre. The teachers don’t seem to have enough experience or enthusiasm for what they’re doing, which shows in how they interact with the kids. My child, along with others, has made very little progress despite attending for some time.

The lessons lack proper guidance and energy, which is frustrating as a parent who wants their child to enjoy and learn. I hope the management takes steps to improve the quality of teaching, as this experience has been far below expectations.

I have noticed that though the kids [including my kid] are progressing well, the focus seems to shift primarily to new joiners, leaving little room for continued improvement for those already doing well. The teaching approach could be more balanced to cater to all levels. I hope the center can adjust to ensure better progression for everyone.

The gym is very well cleaned, and staff are very helpful. You would get easy support and guidance on the equipment. What else to expect? Thank you guys.

Great value, decent facilities with every thing you need to encourage a healthier lifestyle. Now I just have to keep going!

Welcoming understanding patient and informative

Pleasant guy did my health application, I was a bit nervous, asked if someone could show me around gym and if someone could do induction in use of equipment as I am new to gyms and elderly, he did show me where gym was but not how to use the equipment I was left to fathom it out myself, other than that all staff encountered so far have been very helpful.

Main swimming pool is cold for children under 6.

Staff are
Nice , showers run hot and cold ,

The gym is very well equipped and the sauna and steam rooms work well

I am trying to book 10 swimming lessons (121)from 2-5pm,no answer.PLEASE DO IT I don’t like dressing code in sauna,people coming in train suits and shouting. In general,leisure centre is very good,gym,swimming pool,sauna and steam room,staff is very polite.

Bit confusing as first time visiting. Wasn’t sure where some things were. Did speak to someone but didn’t speak a lot of English. But managed to find the hair dryers with her help. Also not sure where the sauna and steam rooms were.

Great service