BettyandBiddy Reviews 

Super fast service and product is amazing as always! Gift bag is so cute.

Betty & Biddy is my go to jewellery brand when I want to treat myself or others to the most beautiful high quality jewellery, the shipping is so fast and reliable.
I’ve been a loyal customer for over 5 years now and still going strong.

Ordered birthstone charms and the Eire necklace for my girlfriend and couldn’t be happier with them. Ordered the same for my sister after I seen the quality when my bits and pieces arrived.

Tarnish-free pieces, really impressive quality and incredibly helpful customer service. Will be back again for birthdays or Mother’s Day. Very happy with the purchase!

Website says gift cards are sent immediatley after purchase. 3 hours and 2 emails later I still haven't received it despite paying for it. Still waiting...

This is the 2nd time my family have chosen B & B. My son purchased the Claddagh charm necklace for his sister’s 16 birthday & it was delivered very quick to the UK. The quality of the necklace is excellent for the very affordable price. I personally, can’t recommend them enough. It’s good to support Irish businesses when residing away. Thanks a million, Suzanne

Utterly appalling customer service. As someone who works in Client Experience I would not recommend you buy jewellery from here. There are many other Irish brands worthy of your euros spend them elsewhere. They sent me out the wrong 3 times in a row. Didn’t apologise. Total lack of accountability. Only on the 4th complaint I sent they just refunded me without offering to actually send me the order I had paid for. AVOID.

I purchased 3 sets of the eire necklace for my 2 sisters inlaw and my late mother in law. The entire necklace,charms included tarnished and turned green. I have never been so mortified. If you want to keep your dignity intact so not purchase from this rubbish company

Had an issue with a necklace I bought it was dealt with so quickly and efficiently. The jewellery is just fabulous and my daughter gets so many compliments!

I have been trying to contact this company all morning, both by email and social media regarding wrong item sent. Have been unable to get a reply. Customer service is not the best it seems. Disappointed.

13/03/2026
Item did not arrive, emailed first thing this morning and was told I would be updated, as of 17.50 no update. I have now asked to cancel order and issue refund as I had to go out and get something else as this was a gift needed for tomorrow. At least 3 emails sent today and no update/reply. Still say customer service needs improving.

19.12..An Post now has my item for delivery next working day which may be tomorrow if they are working, if not Monday. Communication is key in any business. Betty & Biddy need to work on theirs.

I placed an order 8 days ago and an post have yet to receive the order, I sent two messages on social media and I have yet to get a reply. I have also emailed. Both messages have been 'seen' on Instagram
I was sure this was an Irish company? Why does it take so long for delivery??

Has to be the worst customer service I have ever experienced. Tried to get through multiple times on both email and social media and have heard nothing with regards to an item missing in my order. They have essentially taken money from me and not given me an item I am absolutely outraged. I’ve tried for over week to get in contact and I’ve heard nothing. My sister in law also got me a claddagh bangle for Christmas which snapped 4 weeks later. DO NOT BUY FROM HERE

Always my go to place for genuinely amazing pieces for all occasions. So tasteful and great quality. Super delivery time also. Love love love!

Ordered a necklace. Arrived but not in time for Christmas and took nearly 3 weeks to come.

Ordered item for a wedding. 2 weeks later no sign. Email sent, reply from B&B blaming An Post. On tracking it says An Post hadn’t received the item. They offered to resend but couldn’t guarantee that I would have it in time. I declined so am waiting for refund. First & last time ordering with Betty & Biddy. They need to spend less on marketing on social media & more on getting the basics right!!

Ordered 3 chains and got a dispatch email, my items never arrived. I got in contact with the company and they said the fault was with an Post and that they would resend my order. Never received again and asked for a full refund, they refunded without any hassle. I believe the items were never dispatched. Wouldn't buy again from them, there is plenty of good companies out there doing similar products, theses guys need to up there game to compete.

Excellent service! Beautiful jewellery at affordable prices!

Do not buy, cheap tat. Not even sure the bracelet I ordered is made of actual metal, feels like plastic coated in metal. Like something you would find in a cheap kids jewelry set in the euro store.

I love Betty and Biddy jewellery, it is so reasonably priced, and great quality, packaging is excellent, lovely bag to keep jewellery in good condition when not in use. Quick delivery and communication is very efficient with this company, nó complaints, great Irish company with lovely products.

Terrible quality. The earrings were crooked & bent. The necklaces look and feel so cheap. The other pair of earrings I got ended up breaking. Absolutely would not recommend. Overpriced and the worst quality.

I bought a pair of earrings from here two years ago as a placeholder whilst I went in search of some solid gold ones. But two years on, I’ve not replaced them! I’ve worn them every single day without fail. On holidays, in the shower, if you think it - they’ve been through it. And they look just as beautiful as the day I took them out of the packaging.

Not only that, but the customer service is excellent. I recently emailed them to say how much I love their products and Barb very kindly sent me a little gift box of their new styles for me to try, which no doubt will be a permanent part of my rotation now!

110% recommend this company without a doubt🤗