Beyond Polish Reviews 

170
•
TrustScore 2.5 uit 5

2,7

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

After reading the reviews…l now know this company is questionable to order from. My experience was awful the CS was almost non existent. Hope people read the reviews before any purchases. I learn a va... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Done with this company. I’ve ordered multiple times over the past year and their marketing is basically a scam… offering $20 back on orders over $100 (only non-sale items), then putting everything you... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I’ve shopped Beyond Polish for over two years, with excellent experiences and outcomes each time. Their products are fresh, their shipping is fast, and their products range from what’s newest... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered by first order from Beyond Polish on April 19th and received it on the 28th. While shipping took a little longer, I would expect that during the Covid pandemic. I ordered the CND starter kit... Toon meer

Bedrijfsgegevens

  1. Nagelstudio
  2. ook in
  3. Apotheek

Informatie afkomstig van verschillende externe bronnen

Since we launched in 2014, Beyond Polish has grown into a flourishing family business with a team of passionate and dedicated people. Our team is devoted to handpicking quality products, curating inspiring collections, and discovering brands you desire. We offer a wide variety of products from top names including OPI, CND, Essie, NYX Professional Makeup, and more.


Contactgegevens

2,7

Slecht

TrustScore 2.5 uit 5

170 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

2,7

Alle reviews

(170)

6 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

This company is sketchy

This company is sketchy. Bought two bottles of nail polish that were released several years ago and aren't in stock anywhere else. This should have been my first warning that something wasn't right. Paid $8 in shipping fees. I received a shipping confirmation and a tracking number the day after I placed the order. The tracking number said that the package was pending accepting at USPS and did not update after that. After 10 days of the package not being accepted by USPS, I contacted Customer Service to notify them. They said that USPS is known not to track packages up until the date of delivery and that I should wait 8 more business days. In my experience USPS is very reliable but the tracking number stated that my package was not actually dropped off or accepted by the station. I waited. After 3 weeks, I still did not receive my order and the tracking number hadn't updated so I contacted CS again. They refused to give me a refund but instead offered me a store credit and refused to reimburse my shipping fees. I said I didn't want store credit because I didn't want to take the risk of not receiving my order again. I also asked that they reimburse my shipping fees because it's not the customer's fault that the package was never shipped or lost. CS gave a pathetic excuse that their company policy states you have to buy insurance or you're liable for a package that is lost or stolen! So they wanted me to lose $8 and then use their store credit to buy from them again and pay another $8 in shipping fees?! Also, I'm pretty sure the company is liable for the package up until it is delivered and most shipping fees (especially with USPS) already have insurance up to $100 covered in the price. This company is not thinking in the longterm with their awful customer service and scammy business model. Will never buy from them again. I had to dispute the charge with my credit card company.

22 december 2020
Review zonder uitnodiging
Logo Beyond Polish

Antwoord van Beyond Polish

Hi Elizabeth,

Thank you for shopping with us!

We're so sorry that you did not have a good experience here with us at Beyond Polish.

As you may have heard, the impact of the pandemic combined with the surge of online holiday shopping has created a global shipping crisis - this means that many of our orders have experienced delays once they're on the way to our customers in the hands of our shipping carriers. 

We do offer Route Insurance which covers any lost, stolen or damaged packages and even without the purchase of insurance, we still wanted to help you out to cover the cost of your order with store credit. We do apologize if this made you feel that we were trying to take advantage of any shipping costs or fees. Unfortunately we are not able to file claims with USPS on our end with packages, so if they go missing or get lost, we take the loss ourselves. However, we never want to leave our customers without what they purchased so we try our best to assist with store credit to replace your missing order or send replacements. We hope that clears up any misunderstandings. If there's anything else we can help you with, please let us know :)

Harley

Beoordeeld met 1 van de 5 sterren

I believe it is a scam

I just placed an order with this company yesterday. It was for a gift card for my sister for Christmas. It has been 24 hours and I have not received a confirmation email with an order number. They didn't even ask me for a shipping address or shipping method (never said it was an e-gift card either) I have a bad feeling that I just wasted $100. I should have just gone with Amazon. At least I know that company is legit & I would have had the order before Christmas. Im going to dispute the charge through paypal

21 december 2020
Review zonder uitnodiging
Logo Beyond Polish

Antwoord van Beyond Polish

Hi Erica,

Thank you for shopping with us!

We're so sorry for any confusion on our end with how our gift cards work - they are E-Gift Cards that are immediately emailed after you place an order with us. It looks like our customer service team has already re-sent your email confirmation for your Gift Card and was able to resolve this issue for you. Again, we apologize for any inconvenience. If there's anything else we can help you with, please let us know :)

Harley

Beoordeeld met 5 van de 5 sterren

I love Beyond Polish

I love Beyond Polish. They have all the polishes and have fast delivery. I cannot say enough about them as they are fantastic!

30 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

I'm a new customer. The polish arrived faster than expected. All the containers were wrapped extremely tightly in order to prevent breakage. I'm extremely happy and will be ordering again soon.

17 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great site with amazing service!

I actually stumbled across this website while looking for polish and they are now my new go to. The prices are amazing but the shipping turnaround is even better! My items come quick and without a scratch! They have a great selection of colors and brands!

16 november 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Better than Amazon

paid for the cheapest shipping and still got my product in 2 days - tracking number given. Packaging nice, product legit! Pricing was less than amazon and all other sites.

23 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fast Service !!

I placed an order on 10/20/2020 and they were already shipping it out the next day !! I appreciate the quick service. Even though they are a small business they are about their business and are getting the job done !! I will be ordering again soon !!

21 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Reasons why Beyond Polish is the only place I will order all of my nail supplies from:

1. They ship my orders to me faster than the time it takes me to pick out a color at the salon.
2. Do you have that friend who gets sucked into things because it’s aesthetically pleasing? It me! Their online store is SO beautiful and easy to navigate. It’s very clear that Beyond Polish puts a lot of thought and care into their website to enhance the overall customer experience.
3. They have *insert clap emoji* EVERY. *insert clap emoji* SINGLE. *insert clap emoji* COLOR... on the face of this earth.
4. They carry a wide variety of high quality brands including non-toxic, vegan and cruelty-free polishes :)
5. Their customer service is on point. So on point, that I *may* have a crush on the very dreamy Ryan from their Customer Care Team. I had placed an order but forgot one item that I wanted. I expressed that I didn’t want to cause any troubles or disrupt their process but Ryan who assisted me, personally found and intercepted my package which was about to be shipped, added the product I had requested and helped me complete my payment in one smooth transaction. He was SO sweet and kind about it and didn’t make me feel like I was inconveniencing him at all which I really appreciated. All in all, I’ve only had great experiences with Beyond Polish and I wouldn’t recommend shopping anywhere else :)

14 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great Company

Everything was great! Grest customer service my order arrived in 3 days. Will definitely be using this company more I am very impressed. Thank You!!

19 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First order from Beyond Polish as due…

First order from Beyond Polish as due to covid I am going to do my own nails as well as my daughter. We have been having our nails done every two weeks for 8 years. This company has an excellent website and amazing service. Received my order in less than a week across the country! Thanks to everyone at your company and Harley who responded to my email thanks in less than a minute! Thanks again!!

14 augustus 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was so impressed!!

I was so impressed with every aspect of this order. They have the largest selection I’ve seen of DND gel colors, the delivery was shockingly fast, the way the polishes were packaged in bubble wrapped pairs with the boxes folded separately showed such attention to detail. Plus the order was correct, of course!
This is my new Go To for everything gel. Thank you so much!!!

23 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I have nothing bad to say about this…

I have nothing bad to say about this company. I love how they’re smaller but they are still professional! They ship in 1-2 days and every comes packed so nicely. I’ve bought a bunch of OPI and recently about 20+polishes of DND and everything came perfectly wrapped and in less then a week. Amazing company and have recommended to a bunch of friends that have also bought from them already! Keep it up BEYONDPOLISH!

15 juli 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another bad experience...

Sending another review to reiterate how bad this company is. I gave them a bad review for their poor communication and shipping-3 weeks late with no updates- and they emailed asking if there is anything they can do. I said yeah refund your shipping cost because it was NOT priority shipping, and no response. Terrible company.

9 juli 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very HAPPY New Customer

My order came SUPER FAST. I placed my order on June 13th and received it today June 18th! I wasn't expecting to receive it until next week!! i ORDERED 5 DND Gel colors and love each of them. I will definitely be placing another order. I'm so happy I found this site!

19 juni 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5 Stars 🌟

Wide array of choices, quickest shipping and fantastic deals with great customer service. I'm glad to be a client 🙂

28 mei 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

1st time ordering from Beyond Polish

Just wanted to say this was my 1st order with your company and I was soooo impressed with my delivery! Lately everything has arrived banged up, late, or so delayed that I forgot what I ordered! My order from Beyond Polish arrived intact, the bottles carefully individually wrapped in bubble wrap, with the manufacturers box on the side packed separately. Thank you so much for your attention to detail and care with my order! And my products are great!

22 mei 2020
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Buyers beware!!

Buyers beware!!! I wouldn't even give this company 1 star... I placed an order on 4/28, and have yet to receive my items. I paid $7.99 for "first class" shipping through USPS, and on 5/3 received confirmation that my order has shipped. I have yet to receive any of the items, which I believe to be a scam. I have contacted this company multiple times, and to no avail.. they basically place blame elsewhere. They provided me with a tracking number that provides no further information. Why it takes 17+ days for a package of nail polishes to travel from California to Michigan is ridiculous. I see that multiple people have had this same issue. I will NOT recommend buying from this company EVER! To pay this amount in shipping and then have it take over 13 business days... don't waste your time or your money!

20 mei 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer