Bibby Financial Services Reviews 

971
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Sarah took me through the process explaining each step. Nayan has carefully conyrolled my account and is reguarlly in contact with me. Can't fault them, my experience has heen a positive one.

Beoordeeld met 5 van de 5 sterren

What a team! Carolyn Bell and Leah Morton are absolute stars. I cannot praise them highly enough. As my day to day contact, Leah is amazing, she has patiently dealt with every query and request i... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We have been using Bibby since the beginning of the financial year and i am wondering why i didn't do this sooner!! It was easy to set up and the software is easy to use. There is always someone at... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

We have been using Bibby Financial Services for many years to help with cash flow. Many thanks to our Relationship Team Leah Morton - Relationship Executive and Shahil Ghavda - Credit Controller f... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Niet-bancaire financiële diensten
  2. Alternatieve financiële diensten

Geschreven door het bedrijf

Since 1982 we've helped small and medium sized businesses grow and thrive in domestic and international markets.

Our Service Promise

Geschreven door het bedrijf

The SME funder of choice
We're the UK's leading independent invoice finance specialist and a trusted provider of funding solutions to over 7,800 businesses. We don't just fund your business, we believe in it. This is why we give you a dedicated point of contact to ensure that we can help to maximise your business's potential. Call us on 0808 231 5049 to find out how we can help you.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

971 reviews

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4,6

Alle reviews

(971)

73 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent Service and Team

We have been working with Bibby Finance for nearly a year now and its been a fantastic experience. The onboarding process was smooth and our current day to day facility is working great. I would like to particularly thank Julie Hughes and Michelle McDermott. I am completely impressed with their professionalism ,their customer service is second to none, communication is always clear and transparent, and both have been a great support to our business. Thank you for the ongoing help and assistance. I would highly recommend Bibby Finance!

17 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback. We are delighted to hear that our team were able to support your business

We'd love to pass on your feedback to Jule & Michelle, would you mind sending an email to ClientExperienceTeam@bibbyfinancialservices.com with your Full name and the name of your company name so we can let the team know.

Kind Regards
BFS Client Experience Team

Beoordeeld met 4 van de 5 sterren

Michael Wall has been very helpful…

Michael Wall has been very helpful since my onboarding with Bibby. He responds quickly and is always on hand to answer any questions / find solutions. The portal / user interface is good at tracking your activity and displaying your debtors.
Most importantly, my funds are available when I need them.
Overall, the service has been good and I can recommend Bibby.

28 mei 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback.
It's great to hear that Michael has been able to support you and your business and that you are able to access the funding you need.
We will pass on your comments to Michael and the team and we look forward to supporting your business in future.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Alana-May Webb is extremely…

Alana-May Webb is extremely professional, efficient and flexible. She is by far the best Relationship Manager I have worked with and is an enormous help to me.

24 mei 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi James,

Thank you so much for taking the time to give us your feedback, it means a lot to us.
It's great to hear that Alana has been able to support you and your business and we will pass on your comments.

We look forward to continuing to support your business.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Just done the onboarding process with…

Just done the onboarding process with James and was very easy and seamless. Have worked with Bibby in the past with other businesses and they are knowledgeable and always helpful

With out Bibby my business growth would be slower

19 mei 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi

Thank you for taking the time to give us your feedback, we are delighted to hear that your Onboarding experience was seamless, its what we strive for.

We will pass on your comments to James and we look forward to supporting the growth of your business.

Kind Regards
BFS
Client Experience Team

Beoordeeld met 5 van de 5 sterren

Bibby

I have been with Bibbys for 25years and wouldn't have kept going without their knowledge and experience in invoice factoring.
All the staff are extremely helpful.
I would highly recommend them for your invoice factoring...give them try, you won't be disappointed,

7 mei 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Nigel,

Thank you for taking the time to give us your feedback, it means a lot to us. We are delighted to hear that BFS are still meeting your needs and expectations after 25 years and we will pass on your comments to your Relationship Team.

We look forward to supporting you and your business for many years to come.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Business cash flow help that’s quick simple and affordable.

We contacted Bibby on the back of a recommendation from a friend with a similar business model to ours. From the get go Sam De Barr was all over it helping us get everything sorted to get our account up and rolling. If you are small business needing that extra hand to get your business moving forward look no further then Bibby Financial services.

1 mei 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback, we are delighted to hear that your BFS journey so far has been a success and will pass on your comments to Sam

We look forward to supporting your business.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Great Customer Focus.

Bibby Financial Services have provided great support during the past fifteen years. A positive change of circumstances dictated that we had to terminate our agreement. We have had several Relationship Managers, Relationship Executives and Credit Controllers, most recently, Carolyn Bell, Leah Morton and Paul Hickinbottom respectively all of whom have given us great service. We will miss working with Bibby.

20 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Peter,

Thank you so much for taking the time to give us your feedback, we are delighted to hear that our team were able to support you and your business. We will pass your comments onto the team.

We are sorry that you are leaving us, however should you need us in the future please do get in touch.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Excellent service and support…

This is a very painful and laborious process to take on board for any company. But I have to say Ian Hayes and James Hamill have been calm and resolute throughout the whole process. Being available in and out of business to support our business working hours. A positive experience.

30 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Amanda,

Thank you for taking the time to give us your feedback. We appreciate that finding the right solution can be challenging.
It's great to hear that Ian and James were able to support you in your BFS journey and provide you with a positive experience.

We look forward to supporting you and your business.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

I am really happy with the service from…

I am really happy with the service from Bibby Financial Services and helping me greatly with cashflow as we grow. Mr.Ben​​​​ Forbes‑Gearey is fantastic, his service is excellent,thank you!

18 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Vidur,

Thank you for taking the time to give us your feedback, we are delighted to hear that Ben was able to make the first part of you BFS journey smooth. We will pass on your comments to him

We look forward to supporting your business
Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Steve Taylor, Ben forbes-Geary & Nicky Churchill A***

Steve Taylor, Ben forbes-Geary & Nicky Churchill have provided excellent support through the entire onboarding process, continuous sound knowledge and explainations in and out of business hours that suited our working practises as we arent your typical 9-5ers! Always on the end of the phone for any query. These 3 people had the patience and understanding we needed to move forward with the facility, what an absolute credit Steve, Ben & Nicky are to the Bibby team! A* service all round.

19 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Toni,

We are delighted to hear that your onboarding experience has gone so well. Our teams work hard to deliver the best possible faciltiy and service to our clients.

We will pass your comments onto the team and we look forward to working with you.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Jordan Cheng and his team are super -efficient

Jordan Cheng and his team are super-efficient, attentive to solving all kinds of needs. Maximum efficiency and competence. Special mention not only for Jordan but also for the exoprt Service Centre operations team and especially Simona and Tash .
Thanks for the support . I am really happy to work with you.
Paolo Giola _Collectible Media Limited

19 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Paolo,

Thank you for taking the time to give us your feedback, we appreciate it.

Its great to hear that Jordan and the Service Centre team have been able to support you and we will pass your comments onto them.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Outstanding from the start!

Everything about my experience with Bibby has been positive from the beginning. Jamie and Liam have kept in regular contact during the changeover period from another facility, always friendly and professional, answering any questions or concerns I've had along the way. I have felt completely looked after by them through a difficult time and honestly can not rate them highly enough. Our facility has gone live today and already within an hour received a telephone call from our new relationship manager Jordan. Absolutely nothing to find fault with at all and wish we'd been with them from the start.

18 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Elaine,

Thank you so much for your feedback, we appreciate you taking the time to write to us.

We are delighted to hear that your Experience with Bibby has gone so well and we will pass your comments to our New Business and Relationship Team.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

New start up company

My company has recently set up with Bibby financial services, and we have found them to be excellent in this process with their advice and their help in getting us up and running. I would like to thank particularly James and Connie for their outstanding effort in helping me with an unfamiliar process be pretty plain sailing.

18 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Nicola,

Thanks for taking the time to write a review and give us your feedback.

We are delighted to hear that your onboarding journey has gone so smoothly and we look forward to supporting your business. We will also pass your comments onto James & Connie.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

The service delivered exceeded my expectations

I had a great experience with Bibby Financial services. The service delivered exceeded my expectations and the account management was very easy to use and always delivered on time!

4 april 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Kris,

Thank you so much for your feedback, we are delighted to hear that our team have been able to support your business and we will pass on your comments.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

2 pay outs in one month!

2 pay outs in one month!

I am thrilled that Steve Taylor, Harriet and I have managed to secure yet another great client this month! I am one happy broker.

Their dedication and speed is second to none and made this process as smooth as possible for my client.

Hats of to you both once again!

26 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Mike,

Thank you again for your review. We are delighted that we are able to secure the right funding for the companies you have introduced.

We look forward to continuing to work with you and support SME's

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

I was completely impressed with Kristy…

I was completely impressed with Kristy Clay and Shannon Murphy with their professionalism and customer service.
It's a pleasure to to be working with you both.Thank you for all the support.

18 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback, we are delighted to hear that Kristy & Shannon are able to support you and your business. We will pass on your comments to them.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Really happy with the service from…

Really happy with the service from Bibby, helping us greatly with cashflow as we grow. Leah and Carolyn are fantastic, thank you!

15 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Nicola,

Thank you for taking the time to give us your feedback, it means a lot to us.
We are delighted to hear that Carolyn and Leah have been able to support your business cashflow. We look forward to continuing to work with you.

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Very very good right from the off.

Superb service from the very beginning. Since my initial enquiry, Steve, Harriet and Aaron have been top class assisting us in getting a facility agreed and up and running. Clear communication, prompt responses to queries and a 'lets get this done' attitude that, lets face it, is often missing when dealing with most service providers has really made Bibby FS stand out in my mind. This facility will really aid our company growth as we plan our short and medium term goals and we could not be happier at this stage. I would not hesitate in recommending Bibby FS to our extensive contacts list.

13 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Liam,

Thank you for your feedback, we are thrilled to hear that our team have been able to provide you with the funding you need for your business.

We appreciate you taking the time to write a review and will pass on your comments to the team.

We look forward to working with you
Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

We have recently joined the Bibbys…

We have recently joined the Bibbys team. From start to finish Steve has helped us through the process at every stage. Nothing has ever been to much trouble. We have now been passed onto the financing team now our account is set up, and again we have had them on hand whenever we have needed. All in all brilliant service from start to finish.

6 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi,

Thank you for taking the time to give us your feedback. We are delighted to hear Steve was able to provide you with a facility to support your business and that your Relationship Team are providing you with such excellent service.

We will pass on your comments to the team

Kind Regards
BFS Client Experience Team

Beoordeeld met 5 van de 5 sterren

Friendly and approachable staff

Friendly and approachable staff, Claire Bott, Stacey Fairclough and Jermey Knowles, were both knowledgeable and easy to approach with any questions. Very straightforward, forms online, would recommend.

4 maart 2024
Review zonder uitnodiging
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Antwoord van Bibby Financial Services

Hi Suzanne,

Thank you for your feedback, it's great to hear we have been able to support you and your business.

We'd love to pass on your feedback to the team who looks after you, if possible could you please send us the name of your Company to ClientExperienceTeam@bibbyfinancialservices.com

Thanks
Kind Regards
BFS Client Experience Team

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