Blossom Flower Delivery Reviews 

Ordered flowers for a friend. She never received them. $110.00 wasted. Will never use again!Customer service was no help!

I placed my order on August 4th, and as of August 10th, my flowers still had not been delivered. On top of that, I have been constantly communicating with an AI system, which keeps asking me ridiculous questions and having completely pointless conversations with me. In the end, the flowers were never delivered, and I still haven’t received my refund. I assume I’m once again stuck dealing with an AI system that is going nowhere.

DO NOT ORDER from
Bloom Flower Delivery, its a SCAM FRAUD !!!!

On 08/07/26, I ordered 2 two flower arrangements for my daughter who had just given birth in Oahu, HI. Im in California, tptal of $ 104.17 & $115.67. Friday morning, I informed the live customer service rep that I was very skeptical of ordering flowers from an on-line florist since I had bad experiences in the past since the flowers delivered were not what I ordered online and other times the flowers were not delivered at all. Both issues occurred order at Bloom Flower Delivery. I also mentioned that Bloom Flowers Delivery had several bad reviews and was I concerned about placing two flower arrangements orders to celebrate a baby's birth.
I repeated myself several times that I wanted to assure that the same flower arrangements on the website would be the same delivered since cost of the flower arrangements were not cheap. The customer service rep assured me that the flowers I ordered online would be the same that would be delivered. The customer rep also stated for me to call back and email pictures if the flowers delivered If they were not the same as the website.
I received a picture of the flowers that were delivered. They were not the same flour arrangement I ordered on the website. The flower arrangement delivered had half of the flowers shown on the website, NOT WORTH THE COST OF $89.99.
During the phone call, I placed another order of flower arraignments to the same person/location Calming Comfort, $69.99, 2 mylar ballons, $ 13.98, and 3 latex ballons $ 8.97, total $115.67. The first order was delivered earlier in day; however, the Calming Comfort arrangement was never delivered as promised. I called Bloom Flower Delivery several times throughout the day to request the status of the delivery. I was told that the 2nd flower arragement was on its way then I was informed that they used two different flower companies to complete the order, they were working on the order, and they had until 6pm to deliver the flowers; however, the flowers and the ballons were NEVER delivered. I called customer service again, but they were closed.
Today, i called several times to complaint about my orders and request a refund. I was transferred to customer service then the call dropped/ hung up. I called back , waited 30 minutes. Then, i heard a recording, no one was available to take the call.
The bad reviews were correct. I deeply regret giving Bloom Flowers Delivery my business. My family member had a baby, and the flowers I ordered were to welcome the baby's birth and surprise the family member. The lack of professionalism and customer service is unacceptable. Bloom Florist Delivery needs to be put out of business for scamming customers. I demand a full refund immediately
Teresa J.

DO NOT ORDER FROM THIS COMPANY IF YOU ACTUALLY WANT TO RECEIVE YOUR FLOWERS!!!
Ordered 50 dollars worth of flowers and paid 200 to have them delivered through this joke of a company. Keep in mind im in China, my fiancee is in NY. I was ordering these to be delivered on her bday so she would see that I am thinking about her on her bday. Even paid the extra 6.99 to deliver them by 11am. I get a call at 1pm saying they are on the way and they would refund the 6.99. At 7pm my daughter calls me saying the flowers were never delivered. No notice or anything that they would not be delivered. I call the company and get some moron who can barely figure their job out. All they say is sorry its not our fault, its our suppliers fault! WHAT!!! So ur company messes up and u try to just pass the blame. They take no account for their piece of crap service. I filed for my refund lets see if I even get that at this point. When u run a flower delivery service you cant drop the ball. These are special days and special circumstances where timing matters. Find another company to order from cause this company will screw you and then say o well im sry. You can shove ur sorry up ur XXX, that dont help XXXX! Plus ur obviously not sry, look at all the horrible reviews they have!

I ordered flowers for my sister, paid extra for same day, she never got any flowers two days later I finally canceled the order, they also said they could not get yellow roses which is all I ordered. This company is the worse I have ever ordered from, please be warned

Order was canceled and refund was put through, but they canceled it on their end. Filed a legal dispute in order to get my money back.

Didn't realize this company was a scam. DO NOT PURCHASE FROM SUUNY FLOWERS OR BLOSSOM DELIVERY

Great service. Sent a reminder of my sister's birthday. Was able to send flowers in time for her birthday.

Order and delivery was excellent. Down fall was that the tracking site was classified unsafe and I was unable to track..

I ordered flowers through sunflowerdelivery.com who passed it off onto Blossomflowerdelivery.com. I did not know this, but I paid premium plus expedited cost so that flowers would get there by 1 o’clock that day. They did not! They never sent me a confirmation Email. Only an order number that did not coincide with the delivery. Horrible customer service because they said they would not cancel order due to them failing critical delivery time. Subsequently the recipient passed away, and the flowers have still have not arrived! Stating that there is no way to cancel the order, even when the flowers had not been procured yet for the arrangement?? Delivery had not even started. Canceling payment through my bank.
Horrible experience with these companies! I suggest to anyone find a local florist and bypassed these fraudulent Internet flower websites. They had over 100 complaints to the Better Business Bureau. My bad for not checking horrible reviews in advance, and that will never happen again!
Beware of these companies!

We ordered flowers for a family member on hospice. Paid the extra for same day delivery. Never received the flowers and unfortunately our family member has passed 2 days later.
Still no flowers. Do not trust this site.

This is, without question, the WORST online flower service I have ever had the misfortune of wasting my money on. If you are sending flowers for an occasion that is important to you, DO NOT USE this company!!!!!!!

They successfully ruined my attempt to celebrate my wife’s birthday.

1) $10- discount offered like bait on a hook only to discover after the transaction that the discount only applies to orders above a certain minimum that is not disclosed ANYWHERE on the website.

2) Paid the premium fee for guaranteed delivery by noon. No delivery as of end of day.

3) Called 4 times trying to get a straight answer, was told initially that the flowers were “out for delivery” but three subsequent responses were nothing more than “oh, sorry, we can’t get hold of the delivery service”.

4) when I call the number back that I’ve spoken to them on, it’s routes to a hotel reservation service.

5) when I click on the customer support link on the website, a bright red Google warning page comes up saying “danger! Site not safe”

If I could find a way to ruin their business, I’d make it a full time job. Judging from the countless one-star reviews I’ve just read on this site, I suspect there would be a line of people with torches and pitchforks lined up behind me.

DO NOT USE!!!

ordered flowers 8/4/26, paid for expedited delivery before 1PM 8/5/26, 1:45Pm heard nothing, called, said they'll deliver tomorrow, 8/6/26. Person receiving them will be gone. UPS states package not received, only a shipping label was created. They want to give me 6 bucks back, website states if not shipped or in route can be cancelled, but all individuals refused to cancel. 4:15PM 8/5/26 they call me saying ,"how can they help" she says the flowers were shipped, i CHECKED, YES, 15 MINUTESEARLIER At 4pm and they will send tomorrow 8/6/26, THEN! she tells me what I ordered clearly said on their site it is shipped item, then she divulges they switch my order to different flowers, and no one notified me by any form of communication. THIS PLACE IS BUNCH OF SCAM ARTISTS, this woman tells me that that I was told my order was switched, but I asked for proof, all she could say was that when I CALLED THEN , at 1;45PM THEY TOLD ME. So, I'm beat, soon as they bill me I'll dispute the charge card, bank already said they would, maybe I'll get lucky.

WHAT A SCAM! If I could leave ZERO stars that would be better.
Ordered flowers for a birthday.
Flowers were NOT delivered on the day they were supposed to be.
The site says they will be hand delivered and they were sent FedEx 2 days later.
Flowers were dead, no leaves and had a black slime all over the stems.
Called customer service and got AI Frank who says he put in a refund claim but we shall see.
This place is a total rip off, don't waster your time or money!!!!

I was extremely disappointed with my experience with Blossom Flowers. The arrangement that was delivered was not in acceptable condition, and parts of it appeared to be dead on arrival. This was especially upsetting because the flowers were for a special occasion, and the quality did not match what was advertised.

To make matters worse, the tracking information was confusing, communication was poor, and my initial attempts to resolve the issue were unsuccessful. Rather than taking responsibility and working toward a solution, I felt like I had to fight to be heard.

After opening a formal dispute, the company finally issued me a full refund, and I do appreciate that they ultimately made things right. However, I believe the refund should have been offered much sooner instead of requiring the dispute process.

I hope Blossom Flowers improves its quality control, customer service, and willingness to resolve legitimate complaints before customers are forced to escalate them. While I’m thankful the matter was eventually resolved, the overall experience was far more stressful than it should have been.

Uses AI for customer service that doesn’t solve any issues. Ordered for same day delivery, tried to cancel same day when I found out it wouldn’t actually be delivered same day, but they wouldn’t let me cancel. Delivered 4 days later, complete wrong flowers.

If I could rate a 0, I would, second time using them, first time, delivery was late but it got there. The second time, I was told it was delivered in the locker room, when they empathize hand delivery, I wrote in delivery instructions that the recipient was out of town and to drop off in the porch. Not only did they ignore the instructions, but when I called to complain, they told me they would redeliver the flowers. This was on July 15th, fast forward to August 2nd, after multiple receiver conversations, now they are saying the flowers show delivered so we can only refund you the shipping. Mind you I asked for confirmation of delivery, and they said it’s a tracking number no pictures, but even so the drop off location was wrong, and the rep had the audacity to tell me delivered means delivered. Never again. Stay away from this place, you’ll get a diff rep every time pushing the same narrative, all this time wasted back and forth, missed the purpose of the flowers to begin with.

Beautiful flowers. Excellent follow up service.
Delivered on same day as order. Will definitely use you again.

First, I was informed I would get $10 off my first order. When I tried to apply the coupon code at checkout, I was then informed I had to have a minimum order (which wasn't stipulated in the beginning).
I ordered a birthday plant with colorful flowers, along with a personal message, a week before the occasion. A plant without any flowers arrived on time; however, it did not have my message or my name on the card, so the recipient didn't know who sent it. A generic message of "get well" was on the card instead. I called to complain that it appeared someone else's order had been delivered. I sent them the photo of what I had ordered compared to what was actually sent. Their response was to give me a refund of 15% of the cost. There was no repercussion of botching sending anything near what I ordered or the personal message that didn't get relayed.

The site seemed to work OK. When I ordered the flowers for my Mother's birthday around 11:30am, the website stated that as long as the order was done within the hour, the flowers would be delivered the same day. However, they were NOT delivered the same day. The site was marked that they were delivered, but that was a lie. My mother advised they were delivered the next day, completely unwrapped around 11:00am. When I called customer service the next day 7/15/2026, I was apologized to and told they would investigate the delivery and get back to me. As of today (8/3/2026) I have yet to hear from the company at all. I have emailed them on 2 occasions since, and still have not received a response. Obviously, this business has absolutely no customer service policy or any regard to how they treat/mistreat their customers! At this point, I would rather search flowers on the side of the road in 110 degree heat and package them myself before ever using or recommending this company to anyone!

The flower arrangement was beautiful, they delivered them on time. I was pleased with the quality of flowers, I would recommend this company.