Blue Cross Reviews 

376
•
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 5 van de 5 sterren

We adopted Willow, a 2 and a bit year old tabby cat, a week ago. We were given plenty of information beforehand. We were also sent photos and a video of her playing. She's settling in very well.... Toon meer

Beoordeeld met 2 van de 5 sterren

Lack of communication from staff regarding adoption. I hoped to adopt a cat and made it plain which one, but was not informed that someone else had beaten me to it till today, online, and she was no l... Toon meer

Beoordeeld met 5 van de 5 sterren

Thank you Blue Cross, we rescued our cat and you guided us the whole way through, from matching to rehoming. Your team are so caring and the cats who end up sadly in shelters have the addition of bein... Toon meer

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Beoordeeld met 5 van de 5 sterren

We had a great experience with the Blue Cross rehoming centre in Sheffield, right from our initial expression of interest through to the adoption itself and the post-adoption follow-up. All of ou... Toon meer

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Bedrijfsgegevens

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Blue Cross is a registered animal welfare charity in the United Kingdom, founded in 1897 as Our Dumb Friends League.


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4,3

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TrustScore 4.5 uit 5

376 reviews

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4,3

Alle reviews

(376)

75 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

In a great time of need Blue Cross were…

In a great time of need Blue Cross were there for us,offering support and kindness.
As a family we cannot thank them enough for taking my mums beloved cat into care.
The ladies who collected him were so understanding and fully explained the re-homing process and even contacted me to say that he had arrived safely.
Blue Cross offer an outstanding service to both animals and humans.
Thankyou once again.

7 mei 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for leaving such a lovely review. We know having to consider rehoming a much loved pet is never an easy decision and it's good to hear you felt supported throughout.

Beoordeeld met 5 van de 5 sterren

Loved the Ipswich branch

We adopted a kitten from the Ipswich branch, was a very smooth and quick process. All the staff were very friendly and very informative. Our kitten has settled in very nicely, and you can tell he has been socialised very well. His confidence he has shown us immediately is outstanding. Thank you so much :)

24 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely review. We're so happy to hear about your experience with our Ipswich centre and that your new kitten is settling in well. We wish you a lifetime of happiness together.

Beoordeeld met 5 van de 5 sterren

Amazing charity

Amazing charity, doing Amazing work. Adopted a beautiful kitten from Burford and the team were very lovely. This is my second cat from Blue Cross. I really admire their work and dedication to animals.

23 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with our Burford team and wish you and you and your new family member all the happiness for the future.

Beoordeeld met 5 van de 5 sterren

Easy as pie

The who thing from start to finish was hood the reference of our chosen dog was easy as in we had our own things to look for in a new family member.
Once we had chosen we were contacted and made our first contact with our dog then it was sit back and wait while we were waiting they kept us upto date with everything they were doing.

Friendly service and great results we now have a happier home and a new dog who settled in very well.

I would highly recommend.

8 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely review! We're so glad your new dog has settled in well and we wish you many years of happiness together.

Beoordeeld met 5 van de 5 sterren

Fabulous experience

We have just adopted a dog from Southampton Blue Cross who were brilliant. They are so skilled at matching and understanding the dogs, and therefore getting it right. We feel every supported and know we can contact them with any worries.
HUGE THANKS!

20 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely comments. We hope your new family member is settling in well.

Beoordeeld met 5 van de 5 sterren

We’ve just adopted 2 beautiful cats and…

We’ve just adopted 2 beautiful cats and we can’t thank blue cross enough, they have been really helpful from the start of the adoption process to the end, however it’s not really the end because we know they’re there to guide and support us if we need some. Friendly and professional staff.

18 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your kind review. We hope your cats are settling in well and wish you many happy years together.

Beoordeeld met 5 van de 5 sterren

Just adopted 3 Guinea pigs ❤️

I have just adopted 3 Guinea pigs from the Sheffield branch. They were amazing and so kind and professional. They requested photos and sizes of the enclosures the gpigs would be going in, gave detailed information on each gpig I was adopting and worked with me to find the best time to pick them up. They showed they really cared for the gpigs I adopted and shared in my excitement of offering them a new home, expressing their willingness to keep helping with their care when needed such as with bonding and also asked for updates.

17 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thankyou for your kind words about our Sheffield team. We hope your Guinea pigs are settling in well.

Beoordeeld met 5 van de 5 sterren

Ellie and Jennifer

We were welcomed by the team, given lots of information and given time to ask questions and we were successful in adopting two beautiful chihuahua pups.
It was a lovely experience, we had time with the pups, given time to make a decision and have access to ongoing support.

15 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for taking the time to leave us such a great review. We wish you and your new chihuahuas many happy years together.

Beoordeeld met 5 van de 5 sterren

Fabulous Adoption Experience

We had a fabulous experience adopting two buns from the Blue Cross. From the initial phone call to taking them home was smooth and stress free. The lady (Katie) who dealt with us was knowledgeable and friendly and I wouldn't hesitate to recommend them to anyone.

12 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a lovely review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Beoordeeld met 2 van de 5 sterren

The guinea pig we adopted who we're in love with is not 9 to 10 months old or even one

When we applied for this guinea pig his age stated roughly between 9 and 10 months old. Now as much as vets say it's hard to get their exact age. I have massive doubts as soon as I met him but took my son and we were in love and I don't care about his age. I just didn't want to be lied to when it's now been confirmed by two different vets. He is a lot older. He's definitely an older boy and he's definitely over one so I thought oh maybe it's just a little bit over one then.... That's not a bad guess. Even if he was like 4 to 5 months older than what they said he was. She said that she had to go what the Blue Cross said but she did say when she took him out back the nurse said to her this is an old boy!! But she wouldn't tell me a direct age so she couldn't see the back of his teeth and she says it is very hard. She can only roughly estimate this and didn't want to say anything as she knew I had him on the Blue Cross. So I said well. I'm so sad his at least 3 to 4 years old and she said to go with my instinct. I've took him several other places and they have said the same. He's definitely older than what I was told. Now I know it can be so hard to tell the exact age but you can tell with the condition of him. I've had a lot of health problems with him now and we haven't even had him a month. He's cost me an absolute fortune!!! Just in his first month. We're absolutely in love with him and he is now friends with my girls but I'm so worried about him as I've had to make a lot of adaptions as he's an older pig, not around the same age as my girls where I thought they could grow old together. I just don't like being lied to. I even stated he felt awfully thin and I was told that he was between the healthy Mark and the slightly underweight. Mark and I thought this is very strange for a young, healthy, strong male neither I'm to say now that I've spent 100£ on a vet bill this month he keeps walking into things and I was suspecting he was blind but the vet said this is coming in older pigs. It's common in pigs anyway, but for them to do as much as he's done it this month. It's a sign of his old age. Several people who have seen pictures of him have also stated that he's an old pig without me saying!!!! It's pretty obvious looking at him. I'm just going to have a very upset child if something happens to him soon, he's only just joined a family and he was supposed to be 6 months out 6 months in (give or take) guinea pig very unhappy and very sad

10 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you very much for your review. We're so sorry to hear of your experience in trying to adopt a pet from us. If you would like us to investigate the circumstances, please email our Customer Care team at info@bluecross.org.uk and we will look into this for you.

Beoordeeld met 5 van de 5 sterren

Great experience adopting our cat

The blue cross hertfordshire were so helpful in our recent cat adoption. The application process was really quick, and the team were very responsive to our questions. We've now had our cat 2 months and we love him. We are so grateful to the blue cross!

1 februari 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for such a wonderful review. We're so happy to hear about your experience with Blue Cross and wish you and you and your new family member all the happiness for the future.

Beoordeeld met 5 van de 5 sterren

An experience never to be forgotten

An experience never to be forgotten. From finding our two beauties on the Bluecross website to going to collect them was very straightforward. The staff were very welcoming & helpful. We've had our two puddycats 6 months now. Their loss our gain. Fabulous 💖

5 oktober 2024
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely comments. We're so pleased you had such a great experience and wish you and your new family members all the best!

Beoordeeld met 5 van de 5 sterren

The Blue Cross, Suffolk

The Blue Cross, Suffolk, helped me find my beautiful cat. The staff are so friendly, with all the advice you need, when rehoming an animal. The animals are completely health checked, before they are homed and you receive a folder of useful information about your animal. I would highly recommend the Blue Cross to anyone that wants to give an animal in need, a home.

5 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely comments. We're so pleased you had such a great experience and wish you and your new family members all the best!

Beoordeeld met 5 van de 5 sterren

Blue Cross Bromsgrove

Blue Cross Bromsgrove was a very professional yet very caring organisation. I rehomed a lovely whippet cross called Marvin and was supported throughout the process.

11 januari 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely message and we wish you and Marvin all the best for the future.

Beoordeeld met 5 van de 5 sterren

My cat needed bladder stone removal and…

My cat needed bladder stone removal and blue cross helped with the cost forever grateful

2 april 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely feedback. We're so pleased we could help and we hope your cat recovers well from their surgery.

Beoordeeld met 5 van de 5 sterren

Positive experience from the start

The staff - could not have been more helpful both initially when I contacted them about my interest in the 2 chinchillas and then at the centre when we went to collect our 2 chinchillas. The fosterer had problems getting one of the chinchillas into the travelling box so was running late - kept us informed, supplied us with tea and coffee were introduced to one of their own dogs. Felt really well looked after and we've now got 2 beautiful chinchillas in our lives who needed a new home. Win-win.

16 februari 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely comments. We're so pleased you had such a great experience and wish you and your new family members all the best!

Beoordeeld met 5 van de 5 sterren

Blue cross bromsgrove are amazing

Blue cross bromsgrove are amazing. We adopted our dog from there. Couldn't be more helpful and more professional.

28 maart 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely comments.

Beoordeeld met 5 van de 5 sterren

Cat rehoming Burford

After looking for a cat for a elderly gentleman who had lost his cat and needed a companion i contacted the blue Cross. I applied for a couple of cats through the adoption process and the gentleman was rang by the team after 48 hours. He was told about the cats they had around a certain age and explained what problems they had etc. It was decided he would have Bailey .
We went to meet him and were explained everything from what to feed him to how to settle him in to his new home and surroundings. We were given some of his cat litter put put in with the new, and a blanket that hed been using. Everything was great from start to finish and now the 2 old men are so happy with each other's company so a big thanks.

1 februari 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely feedback. We are so pleased Bailey has settled into his new family.

Beoordeeld met 5 van de 5 sterren

Adopting a cat

We had a very positive experience with the Ipswich Blue Cross from the initial phonecall to collecting our cat and taking her home. There was a lot of information on how to introduce her to living with us. We were also able to buy some secondhand cat litter trays, carrier, etc.

17 maart 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely message. We're so pleased you had such a positive experience rehoming a Blue Cross cat, and we wish you and your new pet every happiness for the future!

Beoordeeld met 4 van de 5 sterren

New rat owners

We recently adopted two rats (first time rat owners) from the Ipswich Centre and found the process overall clear and thorough. We had a few calls with them before finalising everything.
Maybe it would be good to offer advice from a specialist (not all the staff knew about rats) for first time owners, as we had done a lot of research ourselves.

8 maart 2025
Review zonder uitnodiging
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Antwoord van Blue Cross

Thank you so much for your lovely message and valuable feedback. We really appreciate this and will ensure it is communicated to the team. We hope your new family members are settling in well!

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