Bomb Cosmetics Reviews 

119
TrustScore 4 uit 5

4,1

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The products from Bomb are absolutely gorgeous . They are so well packaged and always arrive on time. I have bought many different products from Bomb and have never been disappointed.The prices are... Toon meer

Beoordeeld met 5 van de 5 sterren

Order from bomb cosmetics regularly, never had any issues, slight disappointment when there wasn't any boxes of mystery soaps on the website, do enjoy these not knowing what you are getting. One item... Toon meer

Beoordeeld met 1 van de 5 sterren

I always purchase bomb cosmetics bath bombs as my children LOVE them. Purchased them a bath bomb gift set at Xmas. They used one last week to find a sharp piece of plastic inside. Sent 2 emails to bo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

I wish the communication was better. I've placed an order on 19th, no updates about delivery at all until 25th September, I've asked for an update and then tracking suddenly appeared and my parcel arr... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmeticawinkel
  2. Cosmetische producten leverancier
  3. Kaarsenwinkel

Informatie afkomstig van verschillende externe bronnen

Bomb Cosmetics uses only the finest natural ingredients in an indulgent range of handmade bath treats, body scrubs, essential oils and gift packs.


Contactgegevens

4,1

Goed

TrustScore 4 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 83% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,1

Alle reviews

(119)

31 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Beautiful products and service

Received another exciting parcel today! :)

The delivery was fast and convenient, everything is wrapped up so neatly and in cute paper. Lots of recyclable materials to keep the products safe in transport.

The products themselves are high quality and smell beautiful. I wish it was possible to explain a smell! But it’s so great and satisfying.

I don’t use any other soaps now! each soap is unique and feels amazing on my skin. They last a lot longer than my average high street soaps.

I ordered the wax melts for the first time today and they smell so wonderful and strong and last for a long time. Transports me to another place during lockdown!

Could not recommend this company more and I will continue to support it hopefully long into the future!

Thanks bomb cosmetics team!

12 maart 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This Review is more about the Customer…

This Review is more about the Customer Service than anything, I have emailed with questions several times now and not had a reply to a single one... quick to take your money but sadly not too bothered about responding to customers which to me is is a big part of what makes a company.

14 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Thank you

I left a review a few weeks ago regarding a candle I received saying as lovely as it was, it wasn’t the candle I originally ordered. Customer Service at Bomb Cosmetics read my review and asked me to contact them to resolve the matter. As I’d already given the incorrect candle to my friend as part of her birthday present (because that’s what it was intended for and I didn’t have time to send it back but she loved it anyway), as a gesture of goodwill, Customer Service kindly sent me the correct candle. The candle I originally ordered smells delicious and looks just like the photo on the website. I just want to say, thank you so much for the lovely candle, it arrived the very next day well packaged and you have one very happy customer!!

9 februari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful customer service & even better products!

Some of the best customer service I have experienced!

My favourite candle of all time is the Bomb Cosmetic's - Sex on Fire. I had 1 left that I was gifted a few years ago and I kept using it very sparingly as it burnt beautifully and filled my home with a gorgeous scent in minutes! I had looked online everywhere for more fo this candle and assumed they had stopped making it. I contacted them on Instagram and got a reply a few days later saying they had found some stock and were adding it online for me to buy! I couldn't believe how wonderful their service was and how kind they are.

I bought all of the stock as I knew I couldn't go without it. Thank you again and me and my family/ friends will definitely be purchasing from you again! :)

9 februari 2021
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Thank you! Your kind words have made our day :) We will pass the lovely comments onto the ladies who helped you with this x

Beoordeeld met 1 van de 5 sterren

Dreadful experience

I always purchase bomb cosmetics bath bombs as my children LOVE them. Purchased them a bath bomb gift set at Xmas. They used one last week to find a sharp piece of plastic inside. Sent 2 emails to bomb cosmetics highlighting this dangerous issue to them with images and no reply. Poor customer service. Will be taking my custom elsewhere. Totally put off by this dreadful after service!

8 februari 2021
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Thank you for your message and I am very sorry that you have had cause to complain about one of our products. We normally reply very quickly to emails like this and surprised to hear you have not had a response. Did you email via the contact form or did you have someone's email?

Please can you email me personally on the email yasmin@bombcosmetics.co.uk with any photographs and details on the product so we can investigate this right away.

Kind Regards, The Bomb Team


Beoordeeld met 1 van de 5 sterren

Bomb cosmetics have listings on Amazon…

Bomb cosmetics have listings on Amazon which are marked as vegan but contain carmine and honey. Do not trust.

8 februari 2021
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi Ben, I am so sorry to hear that. On our website we try and ensure it is clearly marked if it's Vegan to avoid any confusion and would always direct people there for the confirm Vegan Friendly list. Can you confirm which gift pack it was on Amazon? While we do list some products on Amazon, often if it has been done by a third party without our consent then it is quite hard for us to monitor. We appreciate your understanding on this matter but hope to ensure it is marked correctly with your help. Kind Regards, The Bomb Team

Beoordeeld met 1 van de 5 sterren

Bought a Pina Colada candle

Bought a Pina Colada candle. Very pretty, but it doesn't have a scent. Shame.

7 februari 2021
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi Gayle, I am so sorry to hear this. We sell many of these candles, with great reviews so very shocked to hear it hasn't got a scent. Please can you email mailorder@bombcosmetics.co.uk with your order number and we will get it replaced right away. Kind Regards, The Bomb Team

Beoordeeld met 5 van de 5 sterren

🌸🌸🌸

Was looking at bomb cosmetics products for a while and finally decided to make an order and try them out. One of the candles I had ordered did come in a shattered jar however the company sorted this straight away for me and sent me a new one which i didn’t have to wait long for. So overall I am so happy with their products and even happier with their customer service. Will buy again, I also think it’s lovely for gifting.

27 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love them

I really really like this company and never had problem with them. All bath bombs smell amazing, soaps are good quality and the pattern is so cool. Bath melts are different story...they are so different and leave your skin so soft. I was sceptical about them but now I love them. Have a few candles and I do not know even if I want to use. They are still on my shelf...so quite.

23 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Made my first order recently

Made my first order recently, 9 bath bombs & 3 bath mallows. All arrived well packaged, none were broken. Also received a tester which was lovely of them. All smell fantastic, bombs are much bigger than expected so great value for money. Definitely recommend!

18 januari 2021
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

No smell bath bombs

I ordered a few of the hessian gift bags for friends and also received one as a gift. Yes they are cheaper than lush but a lot of the bath bombs were broken. I’ve also tried two of them and they don’t smell of anything!! I’d rather spend extra on lush as their products always leave my skin smelling lovely and hydrated.

27 december 2020
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi there I am so sorry to hear this. Did you contact the mail order department to resolve the damaged items? I am also very surprised to hear two didn't smell - we use some of the finest fragrances from top fragrances houses, normally with great reviews. Can you confirm which two didn't smell? Kind Regards, The Bomb Team

Beoordeeld met 3 van de 5 sterren

Was absolutely gutted my partner…

Was absolutely gutted my partner treated me to a gift box and the products were not as advertised and broken i felt really bad as he wanted to treat me because he knows I love pampering my self. Plus the soap as caused raised bumpy skin all over my stomach and feels like nettle stings, will stick with lush cosmetics

18 december 2020
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi Amanda, I am so sorry to hear this you were less than satisfied with the gift. Which gift pack was it and was it ordered off our website? We take reactions like this very seriously and wondered if you had an email address where we could get some more details? Kind Regards, The Bomb Team

Beoordeeld met 3 van de 5 sterren

Items did arrive but would not order…

Items did arrive but would not order from here again. There were delays in delivery-I received text to say it would be arriving but then another saying no it won’t be. This happened again on next day. Unclear if it was delivery service fault or delay from bomb cosmetics.

The bath bombs themselves were not really good quality at all and do not look very aesthetically pleasing even as a gift for a 9 yr old. They do look better on the website than reality. They didn’t travel well and are bit crushed eg. The ears are broken on the unicorn and tail on the llama. I think squashed to the extent it’s unclear the unicorn is a unicorn.
Bomb cosmetics did try with the packaging- foam bits- but they could have done with individual wrapping in bubble wrap.

9 december 2020
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi Kathryn, thank you for your honest feedback. The delivery delays unfortunately would have been down to the couriers as when you receive a text from them it means they have it in their possession. However, I understand your frustration with this and apologise that you didn't get it when expected. With our packaging we always try to use the most environmentally friendly method to ensure damages are kept to a minimum, so are sad to hear that the items were damaged. If you would like to email mailorder@bombcosmetics.co.uk with your order number, pictures of the damages and name then we can arrange replacements or a refund. Kind Regards, the Bomb Team

Beoordeeld met 1 van de 5 sterren

Ordered a gift set for my…

Ordered a gift set for my grandaughter..only to discover the bubble bath was open and had leaked over everything..the gift box was completely saturated as was the other products.so I am left with a quarter bottle of bubble bath.one bar of soap which is no use.and 2 mouldy bath bombs not what I expected for the £20 I paid for it..really unimpressed .complete waste of my money..

30 oktober 2020
Review zonder uitnodiging
Logo Bomb Cosmetics

Antwoord van Bomb Cosmetics

Hi there, I am so sorry to hear this. This is not how our parcels normally arrive and sad to hear that this has happened to you. Please can you email pictures of the mouldy bath bombs/damages along with your order number to publicrelations@bombcosmetics.co.uk and then we can get replacements sent out right away. Once again, I am so sorry to hear that this has happened. Kind Regards, The Bomb Team

Beoordeeld met 5 van de 5 sterren

It's my first time ordering from Bomb…

It's my first time ordering from Bomb Cosmetics and I have just received my delivery today, which arrived within 3 days of placing my order. When I opened the packaging and I saw the size of the bath bombs inside, I thought to myself WOW!! I was surprised at how big they are. I'm so happy with my order and with the packaging. I ordered 9 bathbombs and 3 soaps for my daughters and I can't wait to see their faces when they open them. They smell lovely too. I'm a very happy customer 🙂

15 oktober 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely love Bomb Cosmetics soap

Absolutely love Bomb Cosmetics soap. They have a great selection of ‘flavours’ and make great presents. They are really nice on my skin.

We also ordered some of the melts which are sooo nice to enjoy on cold dark nights with candles.

We ordered a lot online and they came within a week. We also got a free bar of soap which was a lovely touch. We will be ordering again soon.

30 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very pleased with my order

Very pleased with my order, one item was out of stock but they contacted me quickly and replaced the item with another of my choice and dispatched quickly with dpd. The candles smell amazing, will order from once again :)

21 september 2020
Review zonder uitnodiging

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer