BookRenter Reviews 

14.012
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have gone through a nursing program and am currently pursuing a higher designation and BookRenter has helped me so much a long the way. Everything has been smooth, easy, and cost effective. The on... Toon meer

Beoordeeld met 5 van de 5 sterren

Prompt service. Super convenient return system. Great selection. I can always breathe a lot easier when I see how much money I save by borrowing text books through BookRenter. Their service has alway... Toon meer

Beoordeeld met 5 van de 5 sterren

I always wait till the last minute to do things I know I should be on top of when it comes to ordering my class textbook. The only place I have found that always have what I need at perfect prices is... Toon meer

Beoordeeld met 2 van de 5 sterren

I paid for overnight shipping when I placed an order on a Friday around 3:30 pm. It did not arrive until Tuesday afternoon. It does state that they do not deliver on Saturdays or Sundays when the fi... Toon meer

Bedrijfsgegevens

  1. School
  2. Vereniging of organisatie

Informatie afkomstig van verschillende externe bronnen

Save BIG with textbook rentals at BookRenter. Why buy? Textbook rental makes cents. With next day delivery, free return shipping & 5 rental periods, BookRenter is the Best Way to Rent Textbooks


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

14K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

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4,6

Alle reviews

(14.012)

0 reviews in de afgelopen 12 maanden

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Book not received

I still have not received my book.

11 juli 2016
Review zonder uitnodiging
Logo BookRenter

Antwoord van BookRenter

Hi Shelby,

We apologize for the delay. If you still need assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new

Regards,
BookRenter Customer Success Team

Beoordeeld met 5 van de 5 sterren

Book

I got my book in good condition and in a timely manner thanks

11 juli 2016
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good For The Price

I like renting books from here. I had rented for about 2 semesters now. It is so much cheaper than buying or renting books that you will never use again from your college. I rented a book for $15 dollars for the whole semester and the book actually cost $115. It took a little while for them to get here so order early. Overall GREAT.

11 juli 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Over paid for shipping, which was not next day.

I found the customer service to be impersonal. I paid $19.99 to receive next day shipping, however Bookrenter does not really offer next day shipping. I had to wait 1 or 2 processing days. I placed my order July 1st to receive July 2nd, received I received my books July 5th.

9 juli 2016
Review zonder uitnodiging
Logo BookRenter

Antwoord van BookRenter

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows:

Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing)
Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing)
Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing)

Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. Our records indicate that your order was placed before a holiday weekend; unfortunately weekends and holidays are not considered business days.

If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new

Regards,
BookRenter Customer Success Team

Beoordeeld met 4 van de 5 sterren

Love it

Love the price. Easy to return and usually books are in good condition.

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

great

it was much better than payin 200$ for a book

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

So far, so good

I just received my first textbook rental. It was priced well at $15.80 for a 90 day rental. My class is only 8 weeks and I did not want to pay $157 for the textbook. I received the book 6 days after I ordered it. The book is in great condition. The fine print said I could highlight in it, as long as it wasn't excessive. That surprised me. I have yet to return a textbook, but it seems easy enough. I saved the box they shipped it to me in and will print a label off their site when the time comes. So far this has been a great experience and I would recommend.

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

1 day shipping = 5 days

Waste of money to pay for 1 day shipping. Bookrenter apparently has a 1-2 day processing time allowance and no delivery estimator like other sites.

9 juli 2016
Review zonder uitnodiging
Logo BookRenter

Antwoord van BookRenter

We apologize for the confusion. The shipping methods listed on our website (https://www.bookrenter.com/shipping) are as follows:

Standard Shipping takes up to 9 business days (3-7 business days + 2 business days processing)
Express Shipping takes up to 4 business days (1-2 business days + 2 business days processing)
Express Plus Shipping takes up to 3 business days (1 business day + 2 business days processing)

Orders placed Monday-Friday before 10 a.m. Pacific Time have the current and next business day to process and ship. Orders placed after 10 a.m. Pacific Time will process and ship over the next two business days. Our published shipping timeframes are good faith estimates only based on our standard shipping methods. Although we desire to meet our published timelines, we can’t guarantee what day/date you will actually receive your order. Our records indicate that your order was placed before a holiday weekend; unfortunately weekends and holidays are not considered business days.

If you need further assistance, please give us a call at 877-642-9313 or send us an email: https://bookrenter.zendesk.com/hc/en-us/requests/new

Regards,
BookRenter Customer Success Team

Beoordeeld met 3 van de 5 sterren

Book Condition

Customers service was great however, when the book arrived it was extremely worn.

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

I have used Bookrenter in the past and will continue to use them in the future. They always have the books I need and the shipping is free.

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Book was fine, shipping not so...

Paid $9.99 extra for expedited shipping. With a weekend and 4th of July in between, it arrived at about the same time, the regular free shipping would have arrived. This was a waste of money.

9 juli 2016
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Book rental

The book arrived in good condition. Very easy to look up the book you want.

9 juli 2016
Review zonder uitnodiging

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