Boundless Reviews 

284
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Didn't have to wait long on the phone to talk to a person who was cheerful and helpful . Good to have discounts on insurances as well as entrances to places etc. Like the magazine. Would obviously... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are part of the caravanning section and have found their rallys well organised and well positioned in interesting areas. The prices are reasonable and Whitemeads is a really good site. The value fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After decades of membership, I've left. Many, including me, joined for the benefit of cheaper insurance through LV. Since the Allianz takeover of LV, premiums have soared and customer service has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I've been a 'CSMA' member for over 50 years, insured my vehicles through Frizzells, etc, and benefited from legal support over the years. I've never joined any particular groups but have used occas... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

One of the largest membership clubs in the UK for working and retired civil servants and public service employees, Boundless is a mutual, not-for-profit organisation. By providing benefits that help make savings on days out, leisure time experiences, dining and much more, Boundless is dedicated to helping its members make the most of their free time.

Here for our members

Geschreven door het bedrijf

Making the most of your free time . . .
At Boundless we work with a wide range of incredible partners to bring our members great savings on access to popular UK attractions. From gardens and places of natural beauty to historical sites and family entertainment, dining, exciting member-only events and much more. For public sector and civil service employees past and present, there's something for everyone at Boundless.

Contactgegevens

4,0

Goed

TrustScore 4 uit 5

284 reviews

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3 sterren
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4,0

Alle reviews

(284)

94 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

It was a wonderful day out

It was a wonderful day out, and the Boundless card is fantastic for making great savings when visiting attractions and places.

17 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your lovely feedback. We're delighted to hear you had a wonderful day out with Boundless and that you're making the most of your Boundless membership. It's great to know that the Boundless card is helping you enjoy fantastic savings on attractions and places to visit. Thank you for being a member and for sharing your experience.
The Boundless Team

Beoordeeld met 2 van de 5 sterren

No much choice for a retired widowed…

No much choice for a retired widowed teacher, perhaps Kew Gardens entrance is just about the only activity I can participate. It is a pity that they withdrew from RHS Gardens entry. WWT entry is not much use either while Hammersmith Bridge continues to be closed for cars/buses. It's awkward to get to.

24 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're sorry to hear that you feel there are limited benefits currently available that appeal to you. While you are already aware of Kew Gardens, you might also be interested in the free entry, available through our partnership with WWT, to the London Wetland Centre. In addition, we offer a variety of national benefits and discounts that can be used across the UK with your free Kidpass.
The Boundless Team

Beoordeeld met 1 van de 5 sterren

No point now with LV having been taken over.

After decades of membership, I've left.
Many, including me, joined for the benefit of cheaper insurance through LV. Since the Allianz takeover of LV, premiums have soared and customer service has declined.
There is no way it's worth paying £40pa to Boundless to get more expensive car insurance. I saved 47% by going to Aviva on a like for like basis.
Sorry, Boundless, you need to rethink your partnership with LV urgently.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van Boundless

Thank you for your review. I can see that you've also spoken with us about this matter. Thank you for being a valued member for so many years. We truly appreciate your support.
The Boundless Team

Beoordeeld met 4 van de 5 sterren
Logo Boundless

Antwoord van Boundless

Thank you for your review. We're delighted to hear you're enjoying the great discount at Whitemead Forest Park. It's wonderful to know you're making the most of your membership benefits, and we appreciate you taking the time to share your feedback.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Efficient and helpful

Didn't have to wait long on the phone to talk to a person who was cheerful and helpful .
Good to have discounts on insurances as well as entrances to places etc.
Like the magazine.
Would obviously use more if younger with a family or younger grandchildren.

16 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your review. We're delighted to hear that you were able to speak to a cheerful and helpful advisor without a long wait, and that you enjoy the magazine and the discounts on insurance and days out. We appreciate your comments about the benefits being particularly useful for younger families, and we're grateful that you've taken the time to share your experience with us. Thank you for your support as a member.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

I've been a 'CSMA' member for over 50…

I've been a 'CSMA' member for over 50 years, insured my vehicles through Frizzells, etc, and benefited from legal support over the years. I've never joined any particular groups but have used occasional group benefits. I also enjoy the Boundless magazine as an informative read.

13 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback and for your longstanding support as a member for over 50 years. We're delighted to hear that you've benefited from services such as Frizzell's insurance, legal support and occasional member offers over the years. It's also great to know that you continue to enjoy the Boundless magazine as an informative read. Thank you for taking the time to share your experience.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

We enjoyed the places we visited

We enjoyed the places we visited, but the price has now gone up & we won't be renewing it.

20 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're pleased to hear that you enjoyed the places you visited through your membership. We appreciate your comments regarding the cost and are sorry to hear that you have decided not to renew. If you would like a member of the team to go through more ways to use your membership to save money you can contact us on 0800 669944. Thank you for taking the time to share your experience.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Subscriptions up to pay for TV adverts?

I have been a member of Boundless (previously CSMA) for many decades so am wondering whether there will a time that the subscription will be free for me!

The cost of the subscription always used to be fairly constant (only increasing every few years) but now it goes up every year, this year's increase being a fiver which was the most ever. This is a bit irritating when you see Boundless advertising on daytime TV which must cost an absolute fortune to do. You have to ask whether the fees increase is simply to partly pay for these adverts.

Otherwise I am still pleased to have my Boundless membership although I no longer use it to save money on LV insurance as their premiums became far too expensive, even allowing for the discount on offer.

20 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your five-star review and, most importantly, for being part of Boundless for so many decades.
We appreciate your comments about the recent membership price change and understand why seeing Boundless advertised on television prompted the question. Membership pricing is reviewed carefully and helps us continue providing value through our existing benefits, new partnerships, member experiences and ongoing improvements to Boundless.
Our advertising is designed to introduce more people to Boundless and grow our membership community. A strong and growing community helps us continue developing the membership, bringing members new opportunities and ensuring Boundless remains valuable for years to come.
We’re pleased to hear that you continue to enjoy your membership, and we’ve also noted your feedback about the LV= insurance benefit.
Thank you again for your continued loyalty.
The Boundless team

Beoordeeld met 5 van de 5 sterren

Good value for money

We are part of the caravanning section and have found their rallys well organised and well positioned in interesting areas. The prices are reasonable and Whitemeads is a really good site. The value for money is good as the yearly subscription gives benefits in excess of the cost.

12 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're pleased to hear that you've enjoyed the caravanning group's rallies and found them well organised, well located and good value for money. It's also great to know that you're benefiting from your membership and enjoying your visits to Whitemead Forest Park. Thank you for taking the time to share your experience.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

There is a North of England

I like the discount on LV.Most of your other offerings are for people living in southern England and London.
I live in Darlington Co Durham(North East England.)

9 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're pleased to hear that you're benefiting from the LV discount. We also appreciate your comments regarding the location of some of our offers and events. While many benefits are location-specific, we also offer a range of national benefits, including Kids Pass and Tastecard, which can be enjoyed wherever you live in the UK. These benefits offer discounts on attractions, days out and dining out.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Customer Service

Very Helpful when needed and some great partners.

9 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you, we're delighted to hear you've found our service helpful when needed and that you're enjoying the great range of partner benefits available.

Beoordeeld met 5 van de 5 sterren

Fantastic offers & member days-would…

Fantastic offers & member days-would definitely recommend.

16 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your review, we're delighted to hear you're enjoying the exclusive offers and member days. It's great to know you'd recommend Boundless, and we really appreciate you taking the time to share your feedback. Thank you for being a valued member.

Beoordeeld met 5 van de 5 sterren

you can speak to an advisor if there…

you can speak to an advisor if there are any problems.

8 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your 5-star review. We're delighted to hear that you value being able to speak directly with an advisor when you need assistance. Providing friendly, accessible support is important to us, and we appreciate you taking the time to share your feedback.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

Not to my expectations

Not to my expectations

8 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for taking the time to leave a review. We're sorry to hear that your experience did not meet your expectations. We value all feedback and would welcome the opportunity to understand more about your experience so we can continue to improve. If you'd like to share further details, please feel free to get in touch with our Member Services team on 0800 669944

Beoordeeld met 4 van de 5 sterren

Cost seems to be going up quicker than…

Cost seems to be going up quicker than inflation

15 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We appreciate your concerns regarding the cost of membership. At Boundless, we are committed to providing value through a range of benefits, discounts and experiences, and feedback like yours helps us understand how members perceive that value. Thank you for taking the time to share your views.
The Boundless Team

Beoordeeld met 4 van de 5 sterren

Easy to renew

Easy to renew, even on the day of renewal. Many of the special events are oversubscribed very early that's the reason for marking down one star 🌟

7 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're pleased to hear that you found the renewal process quick and easy, even on your renewal date. We also appreciate your comments regarding some of our special events being fully booked very quickly. We understand how disappointing it can be to miss out on events you'd like to attend, and your feedback is valuable as we continue to review and improve our member experiences. Thank you for taking the time to share your thoughts.
The Boundless Team

Beoordeeld met 4 van de 5 sterren
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're delighted to hear that you feel your Boundless membership offers good value for money. We appreciate your support and hope you continue to enjoy the range of benefits, discounts and experiences available to members.
The Boundless Team

Beoordeeld met 4 van de 5 sterren

Relaxed surroundimgs like minded…

Relaxed surroundimgs like minded clientele

7 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're delighted to hear that you've enjoyed the relaxed atmosphere and meeting like-minded people through Boundless. Thank you for sharing your experience.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

As always customer service people…

As always customer service people polite helpful and efficient. Call answered by a human being and not pushed from pillar to post.

7 juli 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback. We're delighted to hear that our customer service team was polite, helpful and efficient. It's great to know your call was answered promptly by a member of the team and that you had a positive experience.
The Boundless Team

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