Boundless Reviews 

284
TrustScore 4 uit 5

4,0

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Beoordeeld met 5 van de 5 sterren

Didn't have to wait long on the phone to talk to a person who was cheerful and helpful . Good to have discounts on insurances as well as entrances to places etc. Like the magazine. Would obviously... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are part of the caravanning section and have found their rallys well organised and well positioned in interesting areas. The prices are reasonable and Whitemeads is a really good site. The value fo... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

After decades of membership, I've left. Many, including me, joined for the benefit of cheaper insurance through LV. Since the Allianz takeover of LV, premiums have soared and customer service has... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

I've been a 'CSMA' member for over 50 years, insured my vehicles through Frizzells, etc, and benefited from legal support over the years. I've never joined any particular groups but have used occas... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

Geschreven door het bedrijf

One of the largest membership clubs in the UK for working and retired civil servants and public service employees, Boundless is a mutual, not-for-profit organisation. By providing benefits that help make savings on days out, leisure time experiences, dining and much more, Boundless is dedicated to helping its members make the most of their free time.

Here for our members

Geschreven door het bedrijf

Making the most of your free time . . .
At Boundless we work with a wide range of incredible partners to bring our members great savings on access to popular UK attractions. From gardens and places of natural beauty to historical sites and family entertainment, dining, exciting member-only events and much more. For public sector and civil service employees past and present, there's something for everyone at Boundless.

Contactgegevens

4,0

Goed

TrustScore 4 uit 5

284 reviews

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3 sterren
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1 ster

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4,0

Alle reviews

(284)

94 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great value for money

Great value for money, especially with the Art Card which I use a great deal

28 juni 2026
Logo Boundless

Antwoord van Boundless

Thank you for taking the time to leave us a review.
We're delighted to hear you're finding great value in your Boundless membership, especially through the Art Fund National Art Pass. It's fantastic that you're making such good use of it and enjoying the savings and access it provides.
We hope you continue to discover even more benefits and experiences through your membership.
The Boundless Team

Beoordeeld met 1 van de 5 sterren

we had a bad experience stewards dog…

we had a bad experience stewards dog barking constant no attemped to stop it ,no information on way in has to where things are located

5 augustus 2026
Review zonder uitnodiging
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Antwoord van Boundless

Thank you for your feedback. We're sorry to hear that your experience did not meet expectations. We'd like to understand more about the issues you encountered, please contact us at info@boundless.co.uk with further details so we can investigate.
The Boundless Team

Beoordeeld met 1 van de 5 sterren

The company changed the rules half way…

The company changed the rules half way through my membership. Not happy.

28 juni 2026
Logo Boundless

Antwoord van Boundless

Thank you for your feedback.
We're sorry to hear that your membership did not meet your expectations. We'd like to understand more about your concerns, please contact us at info@boundless.co.uk or alternatively call 0800 66 99 44 with further details so we can investigate.
The Boundless Team

Beoordeeld met 1 van de 5 sterren

Boundless has become more business less…

Boundless has become more business less society. It's values are no longer the same as they were

3 juli 2026
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Antwoord van Boundless

Thank you for your feedback. We're sorry to hear that you feel Boundless has changed from the organisation you originally joined.
While we've introduced new benefits and services to meet the changing needs of our membership, our aim remains the same: to provide value, opportunities and experiences that help members make the most of their free time.
The Boundless Team

Beoordeeld met 4 van de 5 sterren

I enjoy being a member of Boundless

I enjoy being a member of Boundless - my membership has just lapsed which will be renewed in the next few days but I do need to get more out of my membership.

29 juni 2026
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Antwoord van Boundless

Thank you for your review. We're delighted to hear that you enjoy being a Boundless member and that you're planning to renew your membership.
If you'd like some help identifying the benefits that best suit you, please feel free to get in touch with our Membership Services team. We'd be happy to talk you through the range of benefits available and help you maximise the value of your membership. We look forward to continuing to support you in getting the most from Boundless.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Helpful staff

Helpful staff when I made contact by phone.

15 juni 2026
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Antwoord van Boundless

Thank you for your 5-star review! We're delighted to hear that you found our staff helpful when you contacted us by phone. Providing friendly and supportive service is always our priority, so it's great to know we were able to assist you. We really appreciate your feedback and thank you for taking the time to share your experience.

Beoordeeld met 3 van de 5 sterren

Change in terms of use for Boundless…

Change in terms of use for Boundless Plus. Only 1 adult with Hampton Court, Tower Bridg is free in the middle of the year.

24 juni 2026
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Antwoord van Boundless

Thank you for your feedback. We appreciate that this change may be disappointing. The change to this benefit was necessary in order to continue our partnership with Historic Royal Palaces. As a charity, HRP relies heavily on funding and partnerships like ours to help maintain these historic sites.
We remain committed to offering great value through Boundless Plus, including days out with the Art Pass benefit, which provides access to hundreds of museums, galleries and historic attractions.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Great value for money

Great value for money, especially with the Member Days and Art Pass. Fantastic for family days out

30 juni 2026
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Antwoord van Boundless

Thank you for your review. We're delighted to hear you've found Boundless to be great value for money, particularly through Member Days and the Art Pass benefit. It's fantastic to know that these have helped you and your family enjoy more days out together. We appreciate your support and hope you continue to make the most of your membership.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

Well you asked

Well you asked, there are not enough places in Kent and Sussex, but my biggest issue is I can get better deals by searching for myself.
Until that gets more things for me and my family I won’t be spending £78.

23 juni 2026
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Antwoord van Boundless

Thank you for your feedback. We're sorry to hear that you haven't found enough benefits that are relevant to you locally in Kent and Sussex.
Alongside our location-based offers, we do provide a number of national benefits that many members and families find valuable, including Kids Pass, Tastecard and Art Pass, which can help save money on family days out, dining, cinema trips, museums and cultural attractions across the UK.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

Very good for obtaining discount on car purchase

It was a service I used in order to qualify for a discount on a car purchase, as recommended by the supplier. This was very welcome and good value for the one-off annual cost in relation to the discount obtained, but to be honest I haven't used the membership for anything else as I haven't found any of the other offers particularly relevant or useful to me personally. Hence I didn't renew when prompted.

23 juni 2026
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Antwoord van Boundless

Thank you for taking the time to leave a review. We're pleased that your membership provided value through the car purchase discount.
If the motoring related benefits are of particular interest, don't forget Boundless offer a discount with Halfords for your MOT and servicing. We also have great discounts with LV for your car insurance.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

I have nothing against Boundless

I have nothing again this company,however, it is not quite for me. I used it to get legal motor cover and never for all the other events days out it offered. That made rather expensive for my needs.

29 juni 2026
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Antwoord van Boundless

Thank you for your feedback.
We're pleased to hear you were able to make use of the legal and motor cover included with your membership. We understand, however, that if the additional benefits, events and days out weren't relevant to your needs, the overall membership may not have represented the value you were looking for.
Our membership is designed to offer a broad range of benefits so that members can make the most of the areas that matter most to them, but we appreciate that everyone's circumstances and interests are different.
Thanks again for your feedback.
The Boundless Team

Beoordeeld met 2 van de 5 sterren

What went wrong is that so many of the…

What went wrong is that so many of the benefits that made the membership worthwhile were taken away mid year . To offer Arts club as a substitute is simply not worth for me. I used to go to several venues where I could take someone in with me free but that is no longer possible. Therefore I did not renew my membership.

29 juni 2026
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Antwoord van Boundless

Thank you for taking the time to share your feedback. We're sorry to hear that the changes to the membership benefits impacted your experience and ultimately influenced your decision not to renew.
We understand how disappointing it can be when benefits you've regularly used, such as complimentary guest access at partner venues, are no longer available. We appreciate that these were a significant part of the value you received from your membership, and we recognise that the Arts Club offering does not provide an equivalent benefit for everyone.
We continually review partner benefits to ensure we can offer a sustainable and varied range of experiences.
Thanks again for your feedback and are sorry that the current offering no longer meets your expectations.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

I have been with Boundless since it was…

I have been with Boundless since it was CSMA. Most of my insurances are with LV= and Boundless enables me to obtain "Group Discount" for them. I also enjoy the magazine that is sent to me.

20 juni 2026
Logo Boundless

Antwoord van Boundless

Thank you for your long-standing membership and loyalty since CSMA. It's great to hear you're benefiting from your LV= discounts and enjoying the magazine. Don't forget that the back pages of the magazine include a handy directory of all the member benefits available through Boundless.
The Boundless Team

Beoordeeld met 2 van de 5 sterren

I only join now to get the discount on…

I only join now to get the discount on lv insurance and breakdown cover. Its not the motoring club I joined 30 plus years ago. The cost of membership will soon outweigh the benefits

20 juni 2026
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Antwoord van Boundless

Thank you for your comments and for your long-standing membership. If motoring benefits are most important to you, members can also enjoy discounts on MOTs and vehicle servicing with Halfords, alongside your savings on LV Insurance and breakdown cover. We hope these benefits continue to provide value for you.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. We as a family have enjoyed the The discounts on Cotswold motor museum and haven

20 juni 2026
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Antwoord van Boundless

Thank you for your wonderful review. We're delighted to hear that you and your family have enjoyed using your member discounts, particularly at the Cotswold Motoring Museum and Haven.
The Boundless Team

Beoordeeld met 4 van de 5 sterren

Main benefit from offers on Tastecard

Main benefit from offers on Tastecard. LV offer only benefits those who find their motor insurance quotes reasonably competitive. Otherwise something of a North/South divide. Would do well to take a leaf out of new PM's book, and institute a Boundless of the North.

25 juni 2026
Logo Boundless

Antwoord van Boundless

Hi Keith, thank you for your feedback. We're pleased to hear you're enjoying the savings available through Tastecard.
As well as Tastecard, members can also take advantage of Kids Pass, which offers savings on family days out, cinema tickets and attractions across the UK. Membership also includes access to Wetland Centres nationwide, helping make days out more affordable wherever you are in the country. We appreciate you taking the time to share your thoughts.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Letting us know what is going on…

Letting us know what is going on holidays/cars and new things going on all over Britain .

17 juni 2026
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Antwoord van Boundless

Thank you for your wonderful 5-star review!
We're so pleased to hear that you enjoy receiving updates about holidays, cars, and the wide range of new opportunities and benefits available across Britain. Keeping our members informed about valuable offers, exciting experiences, and the latest developments is something we work hard to provide.
Thank you for being a valued member, and we hope you continue to discover and enjoy many more benefits with us.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Very useful benefits such as free entry…

Very useful benefits such as free entry to Kew Gardens, National Trust for Scotland places and a few more perks. Saved quite a bit of money when visiting Scotland's castles that belong to that trust by having free entry for two people and a free parking.

16 juni 2026
Logo Boundless

Antwoord van Boundless

Thank you for your fantastic review and for sharing your experience!
We're delighted to hear that you've been able to make the most of your membership benefits, particularly free entry to Kew Gardens and National Trust for Scotland properties. It's great to know that your visits to Scotland's castles helped you save money, with complimentary entry for two people and free parking adding even more value to your trips.
We really appreciate your support and hope you continue to enjoy exploring many more wonderful places with your membership.
The Boundless Team

Beoordeeld met 3 van de 5 sterren

Not convinced membership was value for…

Not convinced membership was value for money - reviewing position

16 juni 2026
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Antwoord van Boundless

Thank you for taking the time to leave a review. We're sorry to hear that you didn't feel your membership represented good value for money.
We understand that everyone's expectations and circumstances are different, and it's important to us that members feel they're getting real benefit from their membership. We'd welcome the opportunity to better understand your experience and discuss the services, support and resources available to ensure you're making the most of your membership.
Please feel free to contact our Member Services team directly so we can review your situation and see how we can help.
Thank you again for your feedback.
The Boundless Team

Beoordeeld met 5 van de 5 sterren

Always helpful

Always helpful

14 juni 2026
Logo Boundless

Antwoord van Boundless

Thank you for your review.

We're delighted to hear that you always find us helpful at Boundless. Helping our members with our benefits and opportunities is something we take great pride in.

Thank you for taking your time to share your feedback.

The Boundless Team

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