Boundless Networks Reviews 

86
TrustScore 1.5 uit 5

1,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Zero stars really. Connection down for 13 hours. No one answers the phone. No one responds to emails or tickets raised on their website. Never a penny compensation or even an apology. Classic rural ex... Toon meer

Beoordeeld met 2 van de 5 sterren

Fine when it works, but frequent random outages, mostly late at night and intermittent loss of WiFi connection. Customer service is in South Africa, not the UK and more often than not you get passed... Toon meer

Beoordeeld met 1 van de 5 sterren

Grindingly slow at times. Never super fast. £30 per month basic service. Only option in rural areas but doesn't deliver what the speeds it should. Regional outages occur from time to time. Can take 2-... Toon meer

Beoordeeld met 1 van de 5 sterren

Terrible customer service. They appear to have left some children in charge of fixing customers problems. Was left with no internet connection for a week due to faulty equipment because "all our engin... Toon meer

Bedrijfsgegevens

  1. Internetprovider
  2. Computerondersteuning en -services

Geschreven door het bedrijf

At Boundless we believe in listening to businesses so that we fully understand your requirements and can provide a tailored solution to your broadband needs. Our team has a wealth of experience in the IT and telecommunications industry spanning 40 years. We can support individuals, businesses, small, medium and large business parks, where other providers have failed to supply high-speed internet. We have considerable experience within the business broadband sector, with years of liaising, installing and maintaining small to large business networks. We are able to offer many years’ experience and expertise in a wide range of technical areas such as Networking (wired and wireless), Hardware Installation, Setup and Configuration, Network Routing, ISP Profiling and Telecoms. In any project we undertake, our work is innovative, using proven methods from our years of diverse experience in the Telecoms, IT and Business arena.


Contactgegevens

1,4

Zeer slecht

TrustScore 1.5 uit 5

86 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft nog niet op negatieve reviews gereageerd

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

1,4

Alle reviews

(86)

2 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant, professional service, great value for money and the best provider in our area.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you so much for this Colin!

Beoordeeld met 5 van de 5 sterren

Honestly some of the best customer…

Honestly some of the best customer service I have ever experienced. Any support ticket I have raised with them is followed up with a phone call within no more than 30 minutes and any maintenance is notified with plenty of notice.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

HI Daniel,

Thank you for this great review! We will always get back to our customers as quickly as we can and its great to see that this gets noticed. We know how important a great connection is (especially when more and more people are working from home!)

Beoordeeld met 5 van de 5 sterren

Good service

Good solid service and pricing to match

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you for your 5 stars Peter!

Beoordeeld met 5 van de 5 sterren

I live in an area where an ISP has a…

I live in an area where an ISP has a monopoly on supplying broadband/internet. Boundless networks supply my holiday home and I get as good a speed and continuity of service if not better than my ISP at my home address. The main difference is Boundless charge less than half my ISP at home. I wish they could supply me to my home address.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Hi Neil,
its great to know that you are so happy with your connection. Hopefully we will expand to your home area soon so you can get connected with us there too!

Beoordeeld met 5 van de 5 sterren

Always helpful.

Boundless are always ready to help whatever the problem .
Technician's are as helpful as possible and there are solutions to every problem i have found .
Price has not changed in 2 year .

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you for this great review Brian! So great to see another happy customer!

Beoordeeld met 5 van de 5 sterren

I have been with Boundless since 2013.

I have been with Boundless since 2013.. I can count on one hand the issues I have had in that time, and if I did have a problem it was fixed, usually in minutes...

Top class service, top class service, good prices, almost constant speed, I get what I pay for and nice local people to deal with... Highly recommended ISP

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Ah wow thank you so much for your Loyalty to us Stuart!

Beoordeeld met 5 van de 5 sterren

Brilliant for broadband

What a blessing they are. Even with the best internet connection things go sometimes wrong. The great advantage with Boundless Networks is that you have a real person at the other end of the phone, somebody who will do her or his best to sort things. Always polite, always professional, a pleasure to deal with them as I have done for years now.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you so much for this review Mr Fenton!

Beoordeeld met 4 van de 5 sterren

Boundless- great for rural areas

Boundless- for rural areas poorly served by standard providers Boundless come in like the Cavalry with good customer service and good value satellite based internet. Thank you.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Just call us your knights in shining armor Chris! ;)
Thank you so much for this great review

Beoordeeld met 5 van de 5 sterren

Boundless Networks

Boundless Networks have provided fast, reliable broadband in a rural location that we would never have been able to achieve with a standard provider. Highly recommended

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you for the 5 stars and the recommendation!

Beoordeeld met 5 van de 5 sterren

Brilliant

Brilliant. I get 30mb when the best alternative from BT is around 1mb. Very obliging guys set everything up, and signal very reliable. I also have internet phone, which is so much cheaper than conventional landline rental and calls.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you so much for a great review David!

Beoordeeld met 5 van de 5 sterren

I'm so glad we found Boundless…

I'm so glad we found Boundless Networks. They were able to supply us with 100mb/s internet where ALL the other main suppliers could only supply 1mb/s.

The service has been outstanding and every time I contacted the company they were prompt and polite.

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

And we are so glad to have found you Monika! It's great that we have been able to get you connected when others have struggled!

Beoordeeld met 5 van de 5 sterren

Good service , refreshingly responsive

I have used boundless now for more than three years - no major issues and on the few occasions I have had to contact them the response has been friendly, supportive and speedy.
No hesitation in recommending them , the tech and the people are a refreshing change from the typical broadband/ telecom companies usual pale and soulless offering .

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

We are definitely not soulless Robert :) maybe a little pale this year after being locked down but hey ho! Thank you for your wonderful review

Beoordeeld met 5 van de 5 sterren

Brilliant service

Brilliant service. Dont have any issues with slow speeds and bad connects. Very happy and have been for the last 2 years now.
Highly recommend

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Ah thank you for being loyal to us for the last 2 years Rebecca! So pleased that you're happy with our service

Beoordeeld met 5 van de 5 sterren

Wonderful service for remote rural…

Wonderful service for remote rural locations. We have used for over 6 years with almost not issues. So much more reliable than our phone provider!

18 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Hi David, thank you so much for your long standing loyalty to us!

Beoordeeld met 5 van de 5 sterren

Having been a customer of Boundless for…

Having been a customer of Boundless for a few years now I would like to say how pleased we are with the service. We were getting 1-2Mbs from BT, but are now receiving 100Mb/s from boundless. If we have a problem it's great to be able to talk to the same person in Leeds rather being passed on to some distant call centre.
The installation cost is higher than a standard BT type service as they use Microwave transmission to connect you and this costs more for the outdoor equipment, but well worth it.
Cannot recommend them enough.

11 november 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Hi Jo,

Thank you for your kind words. It's great to see that you are happy with your connection

Beoordeeld met 1 van de 5 sterren

BOUNDLESS INTERNET

I am writing this review as customer of Boundless since April 2018. Yet again we have lost satellite connection to our property, this happens multiple times a week, typically later on in the day. Signed up for 30Mbps but often on speedtest lucky to get 5Mbps. We ring up and WE get the blame for our awful service, its sky or Ps4 etc, fact is when I speedtest its less than 5Mbps and now as I write this review it is ZERO so I have had to connect to 3g on Vodafone to leave this review. I am well and truly fed up with BOUNDLESS POOR SERVICE.

4 september 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

I am very disappointed that you feel you have had a poor experience with Boundless. We always aim to resolve any technical issues to the customer's satisfaction. If you feel you are still having problems with your speeds we would encourage you to call our Customer Services Department on 0113 894 1951 to discuss this problem. We will be happy to look into your problem as a matter of urgency.

Beoordeeld met 5 van de 5 sterren

Goodbye landline, hello 21st century.

Painless transition today from a landline based FTTC service to Boundless!!

Even though we were seeing speeds on the landline of up to 30Mbps, I was unhappy with the service from our previous ISP and the fact that it took Openreach 2 weeks to fix a broken overhead line.
Because of the distance between our house and the Openreach cabinet, the fastest speed we could get through the landline was +/-30Mbps. And currently there are no plans by BT to bring an improved service to the village.

I had tried Three's 4G based Home Broadband service as a possible alternative, but the speed was really hit and miss despite experimenting with various router locations and an external directional aerial. It just wasn't stable enough to be a viable replacement.

After a few discussions with Boundless, I was reassured that the quoted speeds would be realistic and placed an order for the 50Mbps service a couple of weeks ago.

A team of two installation engineers arrived today and did a brilliant job. They went out of their way to run the antenna cable where I requested rather than taking the easiest route. They were thoroughly professional and very tidy. Top job.

It is early days but this evening we've been using the service heavily with online gaming, BBC iPlayer streaming, web browsing and a Google Drive back up all running simultaneously with no issues. It didn't run out of steam!!

Very impressive so far. It does exactly what it says on the tin 👍

A big thanks to the installers for doing such a tidy job and to Boundless for providing a credible alternative to copper wire based broadband.

16 maart 2020
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you for this review Richard! It's great to hear that you are so happy with your connection and able to do everything you like online!

Beoordeeld met 5 van de 5 sterren

Excellent Service and Soloutions

Boundless are an excellent company that have provided us with solutions that meet our complex needs at a price point that brings value. Their support service is excellent with business response times that fit our needs and always excel our expectations.

I would certainly recommend them to any business, looking for a good service and solutions that require complex BCS criteria.

21 oktober 2019
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you so much for this review!

Beoordeeld met 5 van de 5 sterren

Been with them for over 7 years now and…

Been with them for over 7 years now and Boundless's connectivity and speed has been ultra reliable which is so important for our business needs.
On the rare occasions we have had to speak to them, service has been prompt without being on hold for ages.
I would Highly Recommend without hesitation

7 oktober 2019
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thank you for your loyalty to us and also your wonderful review!

Beoordeeld met 5 van de 5 sterren

Big Mountain Consultancy use Boundless…

Big Mountain Consultancy use Boundless Networks VoIP service. We would highly recommend Boundless to other businesses in need of a professional, quality internet telephony service. From choosing a memorable number through the on-boarding process we could not fault them. Keep up the great work Boundless.

7 oktober 2019
Review zonder uitnodiging
Logo Boundless Networks

Antwoord van Boundless Networks

Thanks Simon,
It's great to be able to provide additional telephony services for those who still require a phone line, especially our business customers, where it's more convenient to keep broadband and telephony all with one provider.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.

Lees meer over geverifieerde reviews.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer