BowFlex Reviews 2.328

Easy to buy I got my order set up in a hurry

Nicole provided great customer service.

Sales rep at the Encinitas location was great. And my phone call with sales was awesome

I appreciated speaking to a smooth American English accent and not someone overseas. The representative was able to answer all of my questions and concerns with confidence and I didn’t feel like I was being pressured at all. I would recommend anyone wanting to buy a Boflex to call your representatives.

Received broken. I can't adjust the weight on the dumbbell at all. Waste of money!!!

Currently have 20 plus year old Power Pro. Bowflex has proven to be well built based on urge longevity of my first purchase. This is an upgrade so expecting the same longevity.

I decided to replace my 27-year-old Bowflex with the Xtreme 2 SE to enhance my physical therapy after an injury. Anyone who has experienced an injury and undergone physical therapy with the colored bands should consider a Bowflex as the resistance exercises prescribed by the physical therapist can be accomplished with this home gym and will provide years of continued resistance training. The website was very helpful and answered all the questions I had before placing the order. The sale price made the decision even easier. My new Bowflex was shipped the same day I ordered it and arrive in 3 days in pristine condition. The hardware packet contained all hardware carefully labeled and made assembly much easier, although there are several errors in the instruction manual which slowed assembly a little. Hoping this one lasts as long as my first Bowflex!

Great customer service experience

NGL, the financing option checkout could be improved. I am only giving 5-stars because of Marlo who took care of the issue right away. She also proactively reached to check if I needed help checking out. THANK YOU, MARLO! 🫶🏽

Tried to use 10% off EXCLUSIVE says for any order but would NOT take the code!!

My customer service representative named Marie was excellent! Marie was knowledgeable, helpful, super friendly, and kind. She helped me resolve my online ordering issue.

Run. Go with a different brand. Delivery took a long time and it came damaged. Took forever to get any help for a solution. I’m sending back.

The ordering was easy and as expected. Customer service was very friendly, personally and helpful.

Do not buy anything from Bowflex. I ordered a T6Treadmill from Bowflex on 02/27/2026, and received on 03/12/2026. Upon arrival the treadmill did not work. I contacted Bowflex support immediately. They attempted very limited troubleshooting (2 items), then stopped responding. After multiple phone calls, hours on hold, they just kept creating new tickets, and never resolving the issue. I sent them a letter to return the Bowflex which ended up being a hassle to get authorized. They wanted me to pay return shipping costs and 20% restock fee for a non-working machine. Their shipping company finally schedule a return pick-up, then didn't show up. I again contact Bowflex (aka Johnson Heal Tech)and once again all they want to due is create another ticket... To date, the issue is still unresolved and they have provided no refund....

Thank you for thevoucher on returning the defective dumbells

Love my Bowflex revolution had it for more than 10 years and still working great. Only had to change the cables twice in that duration.

You guys had great customer service, from the beginning Barbara made me feel comfortable with the transaction. Thank you.

Easy to learn about the equipment and features.
Disliked, actually loathed, that I filled out my info to get a text and email activated for a $50 coupon code, only to have the code denied because the item was on sale. It must have been in the fine print, I never saw it.

Checkout was easy. Website was easy to navigate