Brightstar Financial Reviews 

4.061
•
TrustScore 5 uit 5

5,0

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing company. Amy Schofield and Georgia Walton were so attentive to all my questions, no matter how silly I thought they might be. Kept things simple for me and really felt they cared ab... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Seeking a Bridging Loan is quite a daunting prospect but my experience with Brightstar has been very positive. Everything was explained clearly and response times were incredibly quick and efficient.... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I have worked with Richard Bareham at Bright Star many times now for second charge lending for my clients and always find him to be excellent. Rachel Smith progressed this case through to completion... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

working with Ben Abbott and Hisham Elabaire explained everything required perfectly felt at ease with there professionalism and knowledge of there work thank them very mush for all they did to make my... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Hypotheekmakelaar

Over Brightstar Financial

Geschreven door het bedrijf

Since our inception in 2011, we've already originated over £5bn in specialist lending across six key disciplines:

• Residential Mortgages

• Buy-to-let Mortgages

• Second Charge Mortgages

• Bridging Finance

• Development Finance

• Commercial Finance


We'll use all our experience, made-easy systems, personable approach and wide ranging lending panel to help you with complex cases that may be proving difficult to pace with mainstream lenders.

This unique way of supporting brokers and their clients has helped us to win over 144 national awards, including Mortgage Strategy Best Specialist Distributor/Broker for a record 10 consecutive years and Business Leader – Specialist Distributor five times at the British Mortgage Awards.

But these aren't the only reasons to partner with us for all your clients' specialist lending needs.


Contactgegevens

5,0

Uitstekend

TrustScore 5 uit 5

4K reviews

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5,0

Alle reviews

(4.061)

408 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

I have worked with Brightstar Financial…

I have worked with Brightstar Financial on several cases recently and I cannot recommend them highly enough. From start to finish the communication has been excellent and the whole team has been genuinely committed to getting cases over the line.

Stephanie Healey was brilliant at the initial stage, taking the time to look at scenarios properly and coming back with clear, practical answers. She made the process of getting things agreed in principle straightforward and was always happy to help.

Keagan Cole has been outstanding throughout. He kept me updated at every step, chased things with the lender on our behalf and pushed hard to keep things moving when timelines were tight. You always knew exactly where things stood, which is invaluable when you are managing client expectations.

Thomas Altman handled the completions side with real attention to detail, making sure nothing slipped through the cracks and flagging anything that needed attention promptly. Between Keagan and Thomas the case was chased all the way through to completion.

As a broker, having a packager who is responsive, proactive and genuinely on your side makes a massive difference. Brightstar have been all of those things and I will absolutely be using them again

24 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Richard

Thank you for leaving a wonderful 5* review.

Stephanie, Keagan and Thomas work really well as a team and we are pleased that they provided you with great communication and commitment on your clients case. We always strive to provide a 5*service with our cases and we are pleased to see that you received that from the team.

Thank you for the recommendation and we look forward to working with you again.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Great Service as always

Great Service as always. Team is amazing.

23 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Farrukh

Thank you for leaving a 5* review for the team and for your continued custom.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Very quick and efficient

Very quick and efficient. Very much on the ball.

14 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review and for the positive feedback.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

commercial remortgage

I cant thank Hisham Elabaire and Ben Abbott enough for the help and advice i received.
i would definitely be using them again for my mortgage. the process was smooth and easy and i was kept informed all the way through.

21 september 2026
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Antwoord van Brightstar Financial

Good afternoon, Maliha

Thank you for leaving a 5* review.

Hisham and Ben work great as a team and they are both thrilled with your feedback.

We look forward to working with you again.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Superb

Superb, efficient service and a great result for the client. Excellent.

18 september 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good afternoon, Rich

Thank you for leaving a 5* review.

We are pleased that you are satisfied with the service that you received and we look forward to working with you again.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Was very happy with the service that…

Was very happy with the service that Albey Chambers gave us as he help through the long wait process to complete on our flat. As we had to do a lot of chasing with the solicitors and where we could not get through or get any answers Albey was always their to help does not matter if I called him or emailed him he would always be on hand.
Albey is a great asset to your company and he deserves a night out.

15 september 2026
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Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Albey is delighted with your feedback. We are glad that he went the extra mile with the service that he provided for you.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

The service from Liam and Keegan was…

The service from Liam and Keegan was very good, always answered my emails.
Dudley kept moving the timescales but they kept on top of what was happening.

16 september 2026
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Antwoord van Brightstar Financial

Good afternoon, Donna

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that you received from Liam and Keagan, who are delighted with your feedback.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Toby Austin, Yiannis and Molly Reader were amazing…

Yiannis, Toby Austin and Molly Reader were amazing getting this case offered!, a very relieved customer who was very frustrated with his original lender

14 september 2026
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Antwoord van Brightstar Financial

Good afternoon, David

Thank you for leaving a 5* review.

Yiannis and Molly are delighted with your feedback and we are pleased that they were able to get the case to offer for your client.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

Quick response to all correspondence

The staff were professional, helpful, and explained the available options clearly. The application process was straightforward, and communication was good throughout.

14 september 2026
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Antwoord van Brightstar Financial

Good afternoon, Babajide,

Thank you for leaving a 5* review.

We are pleased that you are happy with the service that was provided by the team.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

We were kept informed at every step oCompany BTLf…

We were kept informed at every step of the application. Overall the process was very smooth

A thankyou to Saan Popal and Molly Reader for their help in this case their knowledge was impeccable

14 september 2026
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Antwoord van Brightstar Financial

Good afternoon, Ian

Thank you for leaving a 5* review.

Saan and Molly are delighted with your feedback and we are pleased that you are happy with the knowledge and service that they provided.

Kind regards
Rob Jupp
CEO

Beoordeeld met 5 van de 5 sterren

I am very pleased with the service I…


I am very pleased with the service I received from Brightstar Financial. Ashley Bennett and Neil Taverner were both extremely helpful and supportive throughout the entire process, and I truly appreciate all their hard work in helping us reach completion.

11 september 2026
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Antwoord van Brightstar Financial

Good morning, Cosmin,

Thank you for leaving a 5* review.

Ashley and Neil are delighted with your feedback. We are pleased that they both provided you with great service throughout your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Absolutely first class service from…

Absolutely first class service from Brightstar, Jo Powell and Tamzin Whitworth have been amazing from beginning to end. Their care, consideration to detail and patience have been outstanding. They have navigated us through our mortgage application and some hurdles along the way! We received our mortgage offer today all thanks to them. We can’t recommend Brightstar enough and wouldn’t hesitate to use their services again in the future. Big thank you from us!

10 september 2026
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Antwoord van Brightstar Financial

Good morning,

Thank you for leaving a 5* review.

Jo and Tamzin are thrilled with your feedback. We strive to provide a 5* service with every application and it appears that you received just that from the team.

Thank you for the recommendation and we look forward to working with you again.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service from start to finishI…

Excellent service from start to finish - I am highly impressed with the service provided by Brightstar Financial in securing my official offer. A special thank you goes to Keagan Cole and Neil Chambers, who handled my case with the utmost professionalism. They kept me informed throughout the entire process and made everything run smoothly. I highly recommend Brightstar Financial for their excellent communication and expertise.

26 augustus 2026
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Antwoord van Brightstar Financial

Good morning, Lisa,

Thank you for leaving a 5* review.

Neil and Keagan are delighted with your feedback. They both work well as a team and we are pleased that you are happy with the service that they provided with your application.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Albey Chambers at Brightstar - exceptional

Albey Chambers at Brightstar is exceptional, his communication, and dedication with one particular case that took a long time to complete showed me that he genuinely cares about getting the right outcome and making what was a very difficult process as smooth as possible he is a credit to the company
Thanks Albey

8 september 2026
Review zonder uitnodiging
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Antwoord van Brightstar Financial

Good afternoon, Vicky

Thank you for leaving a 5* review.

Albey is delighted with your feedback. We aim to provide an outstanding service on every case, we are so pleased that Albey has gone above and beyond to meet these expectations for you.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Secured Loan

From the start of the process Lee Payne was immensely helpful, pointing me in the right direction and going out of his way to arrange a call with one of the team after telling him how long the process had been going on with a high street lender to no avail so we could ensure that this was the right option for them.
Stewart then picked this up and took over for the clients who had been backwards and forwards with a highstreet lender who kept changing the goal posts for them and in the end declined to proceed. He had the quotes out almost immediately after receiving the information and had this turned around and in the clients bank within 2 weeks for the clients who had been waiting over 4 months! He kept me updated throughout the process as well as the clients and was all round on the ball for them which was a god send given they'd waited so long and was unsure of the process as well as a bit defeated from their experience with the bank.
Amy then followed this up in Stewarts absence on holiday and also was very on the ball with updating myself and the clients.
All round a brilliant experience for both adviser and client and has left us with a very happy client!

25 augustus 2026
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Antwoord van Brightstar Financial

Good afternoon, Eleanor

Thank you for leaving a lovely 5* review for the team.

Lee, Stewart and Amy are thrilled that they were able to provide your client with the great service we are so proud of and that they managed to succeed in what wasn't possible with a high street lender.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Great service

Andrew and Ashley worked tirelessly to get this all sorted for us.

28 augustus 2026
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Antwoord van Brightstar Financial

Good morning, Marcus

Thank you for leaving a 5* review.

Andrew and Ashley are delighted with your feedback and we are pleased that you are happy with the service they provided to you with your application.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

Excellent service and communication…

Excellent service and communication from Joanna Bozek and Stewart Simpson who guided us through every element and step towards completion.

28 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Hazel

Thank you for leaving a 5* review.

Joanna and Stewart are delighted with your feedback. We are pleased that they provided you with the great service with your application that we are so proud of.

Kind regards
Bradley Moore
Deputy CEO

Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

Excellent service from Brightstar from start to finish. The whole process has been handled professionally and efficiently, with clear communication and regular updates throughout.

A special mention to Tamzin, Zoe and Stephanie, who have all been fantastic. They’ve been extremely helpful, responsive and reassuring throughout, always keeping us informed and taking the time to explain exactly where things stand and what happens next.

What could easily have been a stressful process has been made so much easier by their support and professionalism. We’ve genuinely felt looked after every step of the way.

I wouldn’t hesitate to recommend Brightstar. A huge thank you to Tamzin, Zoe and Stephanie for all your hard work and help — it’s very much appreciated.

27 augustus 2026
Logo Brightstar Financial

Antwoord van Brightstar Financial

Good morning, Jackie

Thank you for leaving a wonderful review for the team.

We strive to provide a 5* service with every application and it appears that you have received just that from the team.

Thank you for the recommendation.

Kind regards
Bradley Moore
Deputy CEO

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