Ordered the material Wednesday evenings, confirmation came Thursday morning, with delivery scheduled for Friday morning. Looked out of the front door on Thursday afternoon and it had been delivered. N... Toon meer
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Their services are honestly more efficient, quicker and professional than some big stores. Everything went smoothly and communication was also great. Prices are really good.
Bedrijf heeft geantwoord
Great communications and they informed the courier to use text because I'm deaf....this never happens, ever so congrats to builder shop. The product arrived very quickly and stress free. Thank you.
Bedrijf heeft geantwoord
Some slight issues with the delivery going to the house up the road was quickly resolved. Good communication. Would recommend and use them again.
Bedrijfsgegevens
- Bouwmaterialen leverancier
- Gipsplaatbenodigdheden winkel
- Isolatiemateriaalwinkel
- Hoveniersbenodigdheden winkel
- Houthandel
- Voorgemengd beton leverancier
Over Buildershop UK
Geschreven door het bedrijf
About Us
Buildershop UK Ltd has been supplying building materials and services to the trade and public since 2008.
Our goal is to help make your building project as straightforward as possible, starting with a great online shopping experience. Each of the 30,000 products on our website has been selected to give you high quality at a great price.
Plus, with years of experience in the building industry, our team are on hand seven days a week to offer free quality advice on all the products you need – just call or email us on 01274 602367 or sales@buildershoponline.co.uk. Our opening hours are longer than most: 7.30am to 7.30pm weekdays; 9am to 5pm Saturdays and 10am to 4pm Sundays, so you can always expect a quick response.
We specialise in Kingspan, Celotex, Rockwool, Velux, IG and Tarmac and we stock everything for a new build, extension, renovation, DIY or landscaping project. Whether you need bulk loads of materials or a bag of cement, we’re always here to help. From start to finish, we’re here to help you get the job done.
Buildershop UK. Building it better, building it for less!
Contactgegevens
35-37 Brighouse & Denholme Rd, Queensbury, Bradford, West Yorkshire, BD13 1NA, BRADFORD, Verenigd Koninkrijk
- 01274602367
- sales@buildershoponline.co.uk
- www.buildershoponline.co.uk
4,8
Uitstekend
337 reviews
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Excellent customer service
Excellent customer service, got to speak to a knowledgeable person, dealt with things immediately and rang back when sorted. Can't fault my experience
23 juni 2026
Antwoord van Buildershop UK
Hi Mat,
Thanks for taking the time to leave your review.
As customer service is our paramount focus, it is always nice to hear when this is appreciated.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi,
Thanks for taking the time to leave your feedback.
It's good to know that you were pleased with your paving slabs, and that you got them quickly.
Thanks again for your business.
Regards
Mark
Great Builders Merchant
Very efficient with great communication. Purchased specialist non-shrink mortar that was delivered as arranged by very helpful courier. Very professional and straightforward purchase/experience.
15 juni 2026
Antwoord van Buildershop UK
Hi Richard,
Thanks for taking the time to leave your review.
I'm thrilled to hear that your purchase of the Conbextra GP went smoothly from start to finish. Providing clear communication and a straightforward, professional process is exactly what we aim for.
I’ll be sure to pass on your compliments to our courier team as well—they always appreciate knowing their helpful service made a difference.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi Mr Lendzion,
Thanks for taking the time to leave your feedback.
It's great to hear you were happy with service, staff and contact.
Thanks again for your business.
Regards
Mark
Hi in Answer to my reply from Mark…well I am not bloody minded to watch a single delivery driver in his sixtes struggle une like some, I cannot see why your company trades through Travis Perkins .
Hi in Answer to my reply from Mark Travis Perkins I always check my spam box I am no ameture on the webb,I can check deleted items as far back as may and more,I have double checked and there is no notification on delivery days dates or time from your company or any offers of assistance, health and safety lifting limits are 25killos for individuals ,you are totally exploiting your staff ie the driver ,I would advise you to try lifting off a sheet of this 8x4 marine ply your self then go and deliver ten sheets of osb boards so you no what it is like, the driver should have a mate lifting gear electric hi ab and wheeled board trollies, sorry but my comets and star rating still stands don't worry about the customer which has back pains today and probably the driver I tryd heath and safety officers yesturday but no one answers the phones its apparent training is needed asp.
17 juni 2026
Review zonder uitnodiging
Antwoord van Buildershop UK
Hi David,
You say you're not an amateur on the web. Neither are we. We've been in business selling building materials on the web for almost 20 years. With that in mind, we understand the importance of communication as well as anybody. This is the reason, and I state again, we send delivery confirmation emails for ALL THE ORDERS we process. On my previous response to your 1-star rating, I copied the actual email I sent you along with date and time stamp. Just because you say you can't find it, it doesn't mean it was wasn't sent!
Why would we not send emails detailing deliveries? They're often delivered on wagons weighing up to 32 tonnes so it is in our interest to make sure our customers are aware of how, and when the deliveries will be made. Imagine the hassle of one of those turning up without prior warning?
If you read our reviews, you'll find a very high number often praise our communication skills - there's a reason for this. Whether good, bad or indifferent, we ALWAYS advise of delivery dates and updates on delivery time requests when asked.
You say we are totally exploiting our staff. You seem to be getting confused with who you ordered from (Buildershop UK) and Travis Perkins that delivered your order. If Travis Perkins see fit to send their driver out to unload sheets of such as size and weight, then that is their problem not ours. As they'd told me it would be delivered on a van, I think they were hoping there would be someone to help the driver unload. Obviously this was an assumption, you were under no obligation to help the driver. You say you're fit but then complain about back pains. If you didn't want to help, you could have just told the driver to take the sheets back.
I'm not expecting you to change your rating as you've clearly got a bee in your bonnet about this. I will though defend Buildershop UK to the hilt when it comes to false accusations about the lack of communication. This is, and always has been our main company ethos as it is sadly lacking in this day and age with a lot of companies.
By the way, you didn't order Marine Ply, you ordered Hardwood Ply. Marine Ply is almost double the cost of what you ordered.
If you do want to reply to this response, I'm just letting you know, I will not be wasting any more time putting my point across. I think I've said enough now!
Regards
Mark
Antwoord van Buildershop UK
Hi Ricky,
Thanks for taking the time to leave your review.
It's great to hear you found the service to be great. Good also that the driver communicated well with you.
Thanks again for your business.
Regards
Mark
Spot on delivery
Spot on delivery, on time, correct quantities and most importantly kept informed on delivery date and estimated time.
31 mei 2026
Antwoord van Buildershop UK
Hi Pat,
Thanks for taking the time to leave your feedback.
It's great to hear the delivery went as planned and you had no problems.
Thanks again for your business.
Regards
Mark
THE order went smooothly with a full…
THE order went smooothly with a full call to confirm as i wanted others items . Also hte driver was great unpacking all .
26 mei 2026
Antwoord van Buildershop UK
Hi Tam,
Thanks for taking the time to leave your feedback.
I'm glad we were able to help in adding the other items you required, and that your order went smoothly.
Thanks again for your business.
Regards
Mark
Split wood
Delivery was prompt but after the driver had left I found some of the timber was split and on one length a chunk just fell off.
20 mei 2026
Antwoord van Buildershop UK
Hi,
Thanks for taking the time to leave your review.
I'm very sorry to hear your order wasn't up to standard. This is unusual as C24 graded timber is normally very good quality.
If you had made us aware of the issue, it would have been no problem to swap anything you were unhappy with. This is still the case. If you haven't yet used it, and would like for us to get it exchanged, just get in touch and we'll get things rectified.
Thanks again for your business.
Regards
Mark
Really helpful and friendly phone…
Really helpful and friendly phone advice. Excellent email responses to my queries.
20 mei 2026
Antwoord van Buildershop UK
Hi Simon,
Thanks for taking the time to leave your review.
I'm glad the advice provided was helpful for you and that you were also happy with the email responses.
Thanks again for your business.
Regards
Mark
We wanted a particular Facing Brick for…
We wanted a particular Facing Brick for a chimney rebuild down in Cornwall.
Mark tried his best to source them but on this occasion couldn’t. But he tried hard and called me back when he said he would which makes a change these days.
I would recommend Buildershop for good service.
27 mei 2026
Review zonder uitnodiging
Antwoord van Buildershop UK
Hi Kevin,
Thanks for taking the time to leave your review.
Sorry I couldn't help further on this occasion. I hope you manage to get sorted.
Your recommendation is much appreciated.
Regards
Mark
Just what I wanted at a good price …
Just what I wanted at a good price Delivery and communication was excellent. Thanks.
17 mei 2026
Antwoord van Buildershop UK
Hi Brian,
Thanks for taking the time to leave your review.
I'm glad to hear you were happy with the price. Good also to know that your delivery and communication you received were excellent.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi Pawel,
Thanks for taking the time to leave your feedback.
I'm really pleased to know that you were happy with the communication, and that you also got your delivery quickly.
Thanks again for your business.
Regards
Mark
‘Mark’ was very helpful before and…
‘Mark’ was very helpful before and after placing my order and the delivery service was exactly when they said it would be
Would recommend and use this company again
18 mei 2026
Antwoord van Buildershop UK
Hi Jacqui,
Thanks for taking the time to leave your review.
I'm glad to hear you found me to be of help with your order. Good also, that your delivery got to you as planned.
Your recommendation is much appreciated.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi Jonathan,
Thanks for taking the time to leave your feedback.
I'm really happy to know you were pleased with the service. This is the part of our business that we do take a lot of pride in.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi,
Thanks for taking the time to leave your feedback.
I'm really happy to know you were pleased with the service. This is the part of our business that we do take a lot of pride in.
Thanks again for your business.
Regards
Mark
Antwoord van Buildershop UK
Hi Norman,
Thanks for taking the time to leave your feedback.
It's good to know everything went well and you had no issues.
Thanks again for your business.
Regards
Mark
Fast, good price, exactly what I ordered
Website was easy. Ordering was easy. Price was very competitive. Got exactly what I ordered, swiftly. Would definitely use again
29 april 2026
Antwoord van Buildershop UK
Hi Martin
Thanks for taking the time to leave your review.
I'm happy to hear you found the ordering process easy and the prices were competitive. We do check our prices on a regular basis to make sure this is the case.
Hope to deal with you again soon!
Thanks again for your business.
Regards
Mark
Some slight issues with the delivery…
Some slight issues with the delivery going to the house up the road was quickly resolved. Good communication. Would recommend and use them again.
28 april 2026
Good communication
Good communication. The online booking page is not the best but got exactly what was ordered and they delivered even though it was an awkward place . Thank you
26 april 2026
Antwoord van Buildershop UK
Hi Mr Stratford,
Thanks for taking the time to leave your feedback.
It's always great to hear when our communication is recognised.
I'm happy also that the delivery went well and it was delivered where you needed it.
If you could elaborate on any booking page issues, this would be good so it can be looked in to.
Thanks again for your business.
Regards
Mark
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