Buildershop UK Reviews 

338
TrustScore 5 uit 5

4,8

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Ordered the material Wednesday evenings, confirmation came Thursday morning, with delivery scheduled for Friday morning. Looked out of the front door on Thursday afternoon and it had been delivered. N... Toon meer

Beoordeeld met 5 van de 5 sterren

Their services are honestly more efficient, quicker and professional than some big stores. Everything went smoothly and communication was also great. Prices are really good.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great price and quality products! Was a slight delay with delivery due to a problem with the crane on the lorry but delivery driver very polite.

Bedrijf heeft geantwoord

Beoordeeld met 4 van de 5 sterren

Some slight issues with the delivery going to the house up the road was quickly resolved. Good communication. Would recommend and use them again.

Bedrijfsgegevens

  1. Bouwmaterialen leverancier
  2. Gipsplaatbenodigdheden winkel
  3. Isolatiemateriaalwinkel
  4. Hoveniersbenodigdheden winkel
  5. Houthandel
  6. Voorgemengd beton leverancier

Over Buildershop UK

Geschreven door het bedrijf

About Us

Buildershop UK Ltd has been supplying building materials and services to the trade and public since 2008.

Our goal is to help make your building project as straightforward as possible, starting with a great online shopping experience. Each of the 30,000 products on our website has been selected to give you high quality at a great price.

Plus, with years of experience in the building industry, our team are on hand seven days a week to offer free quality advice on all the products you need – just call or email us on 01274 602367 or sales@buildershoponline.co.uk. Our opening hours are longer than most: 7.30am to 7.30pm weekdays; 9am to 5pm Saturdays and 10am to 4pm Sundays, so you can always expect a quick response.

We specialise in Kingspan, Celotex, Rockwool, Velux, IG and Tarmac and we stock everything for a new build, extension, renovation, DIY or landscaping project. Whether you need bulk loads of materials or a bag of cement, we’re always here to help. From start to finish, we’re here to help you get the job done.

Buildershop UK. Building it better, building it for less!


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

338 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,8

Alle reviews

(338)

136 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

best builders shop ever and I've been…

best builders shop ever and I've been in the building Trade over 48 yrs so helpful and great prices

30 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Michael,

Thanks for taking the time to leave your review.

To say you've been in the trade for almost half a century, you praise makes me extremely proud! It makes all the hard work work we put in worthwhile.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Excellent company

Excellent prices, great service and delivery.
They go the extra mile.
Can't praise them enough.

23 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Philiip,

Thanks for taking the time to leave your review.

It is always really pleasing when our customers recognise when we've gone the extra mile. We always try our utmost best to make sure things go as planned.

The prices are regularly checked to make sure they're are competitive and deliveries are always done as quickly as possible.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Quick service and cheapest I found

Quick service and cheapest I found. My only problem is the website when it comes to purchasing the order I've had to re do it at least 3 times for the payment to actually go through, just frustrating. But I've obviously returned as a customer twice now.

21 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Tracy,

Thanks for taking the time to leave your feedback.

It's always great to hear when our prices are the best around. I'm glad the service was also nice and quick for you.

With regards the payment issues you've mentioned, I've looked in to these. To explain how this works, it isn't the site as such. Once you click to pay by card, it takes you to an external card processing site. In our case, we use Opayo. They then have rules set in place to make sure all card data such as the address, postcode, phone numbers and email address all match what they've previously seen used. If they don't, they may then reject the card.

I can see on your first order, there was 2 attempts made with a Visa card which didn't go through. You then used a Visa Debit and that worked fine. On your most recent order, a Visa card was first tried which failed. A second attempt was made with a Mastercard and that went through fine.

I hope the above clears things up for you and it doesn't deter you from placing any more orders with Buildershop UK if the need arises.

Thanks once again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Product great

Product great, delivered speedily, and (heavy bag of sand) placed where I needed it.

21 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Joe,

Thanks for taking the time to leave your feedback.

I'm glad to hear you were happy with your order and got the bag delivered to just where you needed it.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

I APOLOGIZE

About 3 weeks ago I ordered a surround sound speakers for $39.99 off of website that I thought was Buildershop UK not only did I not get my speakers two days later they drained my account of all my money. So came on here and wrote a very harsh review I want to apologize to Buildershop UK for the negative review and I want to warn people about the fake website. There website is the same name but without the UK at the end Buildershop.com the website looks real these crooks put a lot of effort into the website to make it look real so please be careful and again Buildershop.co.UK I apologize and keep doing a good job 💯

25 maart 2026
Review zonder uitnodiging
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Chico,

Your apology is most appreciated. I understand you've suffered at the hands of some scammers and rightly wanted to vent your anger. I'm just glad you understood is was nothing to do with ourselves.

As yours was the second such review I'd received (the other one was removed by the customer who realised he'd had the same issue as yourself) then I'm just going to repost the email I sent to you initially. This is because I suspect at some point, I'm going to get similar reviews from more disgruntled buyers in the US! I can then go back to this review to save the time in composing a similar message.

(Original email below)

Regards

Mark



Hi Chico,

Please can I ask that you remove this review from our website and add it to the correct one?

The reasons for this are:

1. We are a UK- based company and our website only allows orders to be put through with UK postcodes. I can see from your review that dollars were used. We don't accept dollars.

2. Your review is organic/unsolicited. If you had placed an order with Buildershop UK, you would have received an invitation to leave feedback. You definitely won't have one of those from ourselves.

3. We DO NOT, and never will take customers money and then send no goods.

4. You have left the review on the wrong website. It looks like there is a scam website operating in the US that has a very similar name to our company. Our company name is Buildershop UK Ltd with the web address of Buildershoponline.co.uk.

You'll see from the web search I've just done the issue:

buildershope.com is reported as a high-risk site with numerous complaints regarding undelivered products, non-functional contact methods, and fake tracking information. Users report long delays, ignored emails, and potential, total loss of funds (often 1-star ratings).

Please note, this company is a US based company that has nothing to do with Buildershop UK.

I'd suggest it would be worthwhile reporting the company you've made the purchase from to the authorities in the US to hopefully save other people from the same scam.

As you can see from our ratings, we have around 95% of 5-star ratings. This is because we provide an exceptional level of customer service.

Once you've read this, I would kindly ask that you remove this review.

Thanks in anticipation.

Beoordeeld met 5 van de 5 sterren

Great friendly service with clear

Great friendly service with clear, accurate communication. Special shoutout to Mark 👍

19 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Cath,

Thanks for taking the time to leave your review.

I really do appreciate your comments about my service. This is the most important part of the business as far as I'm concerned.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Found it very easy to order and the…

Found it very easy to order and the prices were good, delivery crew could not have been more helpful great service

15 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Martin,

Thanks for taking the time to leave your feedback.

It's great to know that the ordering process and prices were good.

I'll be sure to pass on your comments to the delivery team also.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Great service and frequent updates.

Great service and frequent updates.

12 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Mark,

Thanks for taking the time to leave your review.

I'm happy you to hear you were pleased with the service and updates.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

First class customer service

First class customer service, delivery and ease of ordering with the best price possible, what more do you want.

16 maart 2026
Review zonder uitnodiging
Logo Buildershop UK

Antwoord van Buildershop UK

Hi John,

Thanks for taking the time to leave your feedback.

It is always really pleasing to hear when our customer service is appreciated. Good also to know that the ordering process and delivery went well.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Great experience & good prices

Delivered on time as usual, driver very polite and helpful, and products competitively priced

6 maart 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Terry,

Thanks for taking the time to leave your review.

It is good to hear the delivery went went and the driver was polite and helpful.

Great also that you found our prices to be competitive.

Thanks again for your business.

Regards

Mark Mears

Beoordeeld met 5 van de 5 sterren

Purchased 12 rebar reinforced sheets…

Purchased 12 rebar reinforced sheets 4.8m x 2.4. Cheaper by £300 from locally quoted builders merchants with free delivery. Excellent customer support when delivery was delayed.

27 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi John,

Thanks for taking the time to leave your review.

It's is always nice to hear when our customers save lots of money!

I'm pleased also the customer service was appreciated.

Thanks again for your business.

Regards

Mark Mears

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic experience with…

Absolutely fantastic experience with this company - Mark in particular was excellent, from ordering to delivery, communication was timely, helpful, accurate and considerate. Products ordered were as described and of high quality. Would highly recommend.

2 maart 2026
Review zonder uitnodiging
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Sarah,

Thanks for taking your time to leave your review.

It is wonderful to know that you had such a positive experience with us. We take great pride in our service and I'm delighted to hear that the communication and support throughout the ordering and delivery process met your expectations.

I'm are also glad to hear that the insulation arrived exactly as described and that you are happy with the quality.

Thanks again for your business and the recommendation.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Greta price, quick delivery

Great prices, delivered quickly by local supplier

28 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Kevin,

Thanks for taking the time to leave your feedback.

Good to hear you find the prices were competitive and that you're delivery went well.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Great

Great! Very helpful before purchase, small hiccup with delivery but efficiently resolved, kind and courteous throughout. Definitely recommend.

28 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi,

Thanks for taking the time to leave your feedback.

I'm glad we could be of help and that the delivery issue was resolved.

Your recommendation is much appreciated!

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Quick and easy to use

24 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Duane,

Thanks for taking the time to leave your feedback.

It's always good to know when customers find our website quick and easy to use.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Good price

Good price, easy to use site, excellent fast delivery

27 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Sheila,

Thanks for taking the time to leave your feedback.

I'm glad you found the site easy to use and that also you received the delivery quickly.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren
Logo Buildershop UK

Antwoord van Buildershop UK

Hi Leon,

Thanks for taking the time to leave your feedback.

It's great that the paving slabs were of good quality.

Thanks again for your business.

Regards

Mark

Beoordeeld met 5 van de 5 sterren

Delivered on time, excellent

Delivered on time and materials at a good price

23 februari 2026
Logo Buildershop UK

Antwoord van Buildershop UK

Hi June,

Thanks for taking the time to leave your feedback.

It's always nice to hear when things went well and that that you found our prices to be competitive.

Thanks again for your business.

Regards

Mark

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