BusterBox Reviews 

3.353
TrustScore 4.5 uit 5

4,4

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing boxes, very high quality toys and top notch treats for my 2 huskies, Sally and Odin, get so excited when they see the boxes come. Plenty of treats for the month, so less time wasted... Toon meer

Beoordeeld met 5 van de 5 sterren

My dog loves his BusterBox. He gets so excited when he sees the box, he recognises it immediately! He must be able to smell the delicious treats waiting for him inside. Our dog is a dedicated chewer b... Toon meer

Beoordeeld met 5 van de 5 sterren

We have been subscribed to BusterBox for years now and will continue to be subscribed for as long as we have dogs. Russ (my 11 year old cocker x golden retriever rescue) has learned that the box arriv... Toon meer

Beoordeeld met 1 van de 5 sterren

Awful company to deal with impossible to cancel. They remove money without consent stay clear youll see plenty more with the same issue wish I read them before trying a box customer service is terribl... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenwinkel

Informatie afkomstig van verschillende externe bronnen

Dog Subscription Box Service in Ireland and the UK - Sending healthy treats and fun toys for dogs monthly. Join our pack of happy doggies :)


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

3K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 46% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,4

Alle reviews

(3.353)

197 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easter box 🐰

I’ve recently subscribed to BusterBox and just received my first box which was Easter themed and it was a huge hit! My dog was so excited, especially for the doggy mini eggs. I’m convinced he could smell what was inside as soon as it arrived because his tail didn’t stop wagging!!! The moment I opened the box, he went absolutely nuts! The toys and treats were brilliant quality, and he’s loved everything so far. I’d also like to add that the Customer service is amazing!

Such a fun experience for both of us. We’re already really looking forward to the next box!

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Absolutely value for money

Absolutely value for money, my postie thinks its great when he delivers Bella her box as she recognises it and goes bonkers, crying with excitement. Highly recommend this to everyone :)

9 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

It's the happiest day of the month

It's the happiest day of the month when buster box arrives. I can't show it to the girls untill my husband comes home as he loves to see them react to seeing the box. One loves the toys one loves the treats.
Because of cost I really need to cancel it but just can't do it to my girls.

24 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buster box

My dog knows when his buster box arrives he get really excited can’t wait for it to get opened he loves everything what is in the box
Quality products

9 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great excitement each box…

My little Yorkshire terrier mix knows exactly when his box arrives and cannot wait for me to open it and then decide which toy he wants first. His big brother a golden retriever gets second choice on toys. They both love the treats to

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy dog, happy owner.

Great new, good quality products every month that i dont see in local supermarkets which is fabulous as gives variety and
I swear my dog recognises the box when its delivered after being a customer for 2 years. Never disapointed with the selection and the fact its seasonal themed is great too.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Themes are so much fun

My dog is a shredder and his monthly toys fron buster box are great. They challenge him and he is always so excited to see that box arrive at the door. There hasn't been one single treat that he has disliked and the themes are so much fun. Even myself and my son get excited to see what surprises are there for him every month.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Buster box vs labs

My dogs ( i have two labs ) know when there buster box is due! They sit at the window and wait for the courier, I get one box for both of them to share they get a toy each every month (and so far haven't destroyed any of them!)they share 3/4 packets of treats, last month they had chocolate egg biscuits so I let them share the full packet on easter Sunday! They knew i was holding back as kept going to the cupboard were i keep them.They love there monthly treats.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We call buster box day

Pal loves bustbox.he really loved dozy dog treats came last box. We really love bustbox. Pal gets really excited when we get delived

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent value for money

BusterBox has been supplying my dog Fenryr with boxes of treats and toys for the past few years. He really looks forward to them. They are excellent value for money.

20 maart 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic company !!

Fantastic company I’ve been using buster box now for nearly 2 years. I can say my boy Zeus absolutely loves it when his buster box comes through the door. He gets excited to see what treats and toys he may have this time !!
The delivery’s on Time every time, great customer service. All in I would recommend to anyone and I do when ever I get the chance.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent experience love seeing my dog…

Excellent experience love seeing my dog excited to see the box when it comes, loves the toys and treats. Easy to talk to and have upgraded my box with one long lasting toy as some of the stuffed toys don't last my dog as he does love to chew them.

8 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My 3 Romanian rescues love the Buster…

My 3 Romanian rescues love the Buster Box delivery, Rudy even opens the box himself these days!
The tough toys are excellent quality and survive even my sister’s Boxer dog Dave’s relentless gnawing.
Very happy Rommies Ervin, Saffy and Rudy

8 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid at all cost

Avoid at all cost . Total waste of lieu the goods delivered don’t go anywhere near the cost of £25. And the so called free bed promotion is a scam. You try to complaining and get fobbed off. Try to cancel and you have to pay £29 to end it

1 april 2026
Review zonder uitnodiging
Logo BusterBox

Antwoord van BusterBox

Hi there,

We’re sorry to hear that you feel disappointed with your experience.

We would like to clarify that the free bed promotion was part of a discounted introductory offer linked to a subscription plan, which is clearly displayed during checkout before payment is completed.

Customers also have the option to choose a non-subscription purchase if preferred.

We never want any customer to feel “fobbed off,” and we do try to work with every customer to find a fair resolution.
Where a customer wishes to cancel after receiving promotional goods, we offer the option to either return the unused items or pay the reduced promotional balance for products kept.

That said, customer satisfaction is important to us, and we would still welcome the opportunity to resolve this for you directly. Please contact our support team with your order details so we can review your case further.

Kind regards,
Mandy

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer