Sravanthy was excellent. Explained in detail each step. I was very stressed out following a bad accident that resulted in the write off of my vehicle and had to discuss a payment issue. She was very h... Toon meer
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Lees wat reviewers zeggen
Have had no issues at all and the recent questions I have asked regarding the completion of the agreement have been answered quickly and thoroughly. Only reason I didn’t give 5* was because the contra... Toon meer
I spoke to Vish he was so helpful with my inquiry and listened to me and dealt with my problem so quickly, effectively he was so helpful kind and spoke beautifully and very friendly. He is an asset t... Toon meer
I was really worried about talking to CA Auto finance today as I was behind with my last payment. I spoke to Debbie today and she was so lovely and understanding she put me at ease right away. She did... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over CA Auto Finance UK
Geschreven door het bedrijf
Who we are
CA Auto Finance is a specialist provider of vehicle finance, rental and insurance products. With operations in 19 countries and nearly 100 years of experience in auto financing. We offer a wide range of market-leading solutions across a variety of vehicle types. We combine a century of experience and success with the strength and driving vision of the Crédit Agricole Consumer Finance Group.
Our financing solutions cover an increasingly wide range of vehicles, including automotive brands, motorcycles, and e-bikes, light and heavy commercial vehicles, and leisure vehicles such as motorhomes and caravans. We have over 25 years of experience working and providing financial solutions to some of the world’s biggest manufacturers including -
Contactgegevens
250 Bath Road, SL1 4DX, Berkshire, Verenigd Koninkrijk
- www.ca-autofinance.co.uk
4,6
Uitstekend
2K reviews
Vraagt klanten om een review
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Heeft 89% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Took payment out of bank when they…
Took payment out of bank when they shouldn’t and still not paid us back after numerous emails to them and getting snotty emails back
21 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
We were concerned to hear about your negative experience and would like to thank you for making us aware of the situation.
Your feedback is vital to our process improvements. To ensure this is addressed correctly, I have passed your details to the appropriate team for a full investigation.
We appreciate your patience while we look into this matter.
Best wishes,
The CA Auto Finance Team
Very good company to be under they look…
Very good company to be under they look after people that matters. 10/10
28 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Easy communication with real person and…
Easy communication with real person and good online systems
18 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Good finance company
Good finance company. They were clear with the information and efficient with processing my PCP loan. Would definitely use again.
14 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
I cannot fault the company.
28 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Very helpful
Very helpful
The person who helped me in CUSTOMER SERVICE Sravanty was very helpful and was very understanding of my problem thank you 10 out 10😊
25 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Muriam was absolutely brilliant full of…
Muriam was absolutely brilliant full of understanding and kindness going beyond the call of duty for allowing me to settle my finance with my credit card . If that was not possible I would be in a stressful situation going forward so thanks again muriam for your understanding.
24 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
As to my previous review CA AUTO…
As to my previous review CA AUTO FINANCE replied asking for my email and information to resolve my complaint.
They do not get in touch they just say this to look like they are trying to make things right.
AVOID!!!!
10 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer
We sincerely apologize for the negative experience you have had.
Thank you for bringing this situation to our attention.
We have sent a separate request for your contact details so we can reach out directly to resolve this matter as quickly as possible.
We look forward to resolving this for you.
Miriam was most helpful and handled…
Miriam was most helpful and handled with great professionalism and compassion.
23 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Simplicity
10 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Excellent response service and…
Excellent response service and knowledgeable staff.
Helpful and confident and reassuring.
27 augustus 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Vish
I spoke to a gentleman today called Vish. I found him extremely helpful and the advice provided was good and informative. I was very happy with the result due to his help and also less stressed after my phone call with him. When I spoke to someone last week I came away in a totally different frame of mind and felt quite stressed and basically made to feel as if that person didn’t really have much patience or understanding of my situation due to chronic illness. However Vish has restored my confidence in the company due to his excellent communication and advice. 10/10 for Vish
21 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Very easy to understand and every step…
Very easy to understand and every step explained
9 september 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Vish was very helpful and really sorted…
Vish was very helpful and really sorted a problem out excellent customer service attitude
18 september 2026
Review zonder uitnodiging
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
It’s a finance company
It’s a finance company. The customer service is quite good and they helped me open a log in
16 juli 2026
Antwoord van CA Auto Finance UK
Dear Customer,
Thank you for taking the time to leave a positive review. It’s always great to hear how well we have done when providing the best possible service.
We look forward to working with you again in the future! Should you have any queries, please do not hesitate to get in touch with our team and we will be happy to help!
Our Customer Care Team -
https://www.caautofinance.co.uk/contact-us/
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