Calissa Reviews 

479
TrustScore 3 uit 5

3,1

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I do appreciate that Calissa took many effort to ship my products I ordered to Germany. There were many problems while shipping, Calissa team helped me to change another trustworthy shipping company a... Toon meer

Beoordeeld met 5 van de 5 sterren

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps kee... Toon meer

Beoordeeld met 3 van de 5 sterren

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but was... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Schoonheidswinkel
  2. Cosmetische producten leverancier
  3. Haarproductenwinkel
  4. Gezondheids- en schoonheidsartikelen winkel

Informatie afkomstig van verschillende externe bronnen

Looking for a beauty fix in a flash? You've come to the right place. We believe in beauty made easy and fabulous made fuss-free. Welcome to Calissa. Your beauty. Your way.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

479 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,1

Alle reviews

(479)

0 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

All positive

It has been the first time I bought something from Calissa. I am very happy with the fast reply, price and shipping of the product. I knew the product (Aromatherapy Associates body oil) and I think it is excellent. I opted for the untracked shipping and it took a while [I am in New Zealand), but everything turned up well.
Francesca

27 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product and service

Seamless service - product arrived well packaged and in great condition, plus it was significantly less expensive than any other website.

27 september 2019
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

damaged product

Unfortunately my eyebrow powder arrived broken & crumbled in its packaging. Nothing else in the box was broken & it was well packaged so I’m assuming it was broken before it left the warehouse but wasn’t checked prior. Otherwise I was really happy with everything but receiving a broken product was disappointing.

23 september 2019
Review zonder uitnodiging
Logo Calissa

Antwoord van Calissa

Hello Simone,
Thanks for taking the time to leave a review.

We are really sorry that one of the products arrived damaged. Please accept our apologies for this. We have contacted you at the email address provided in order to resolve this issue.

Please don't hesitate to contact us on help@calissa.com for any information you need.

Kind regards,
Roberto.
Calissa.

Beoordeeld met 1 van de 5 sterren

Did not answer my question and slow…

Did not answer my question and slow service

19 september 2019
Review zonder uitnodiging
Logo Calissa

Antwoord van Calissa

Hello Agyei,
Thank you for taking the time to leave a review.

We are really sorry that a question have been missed. We have reviewed our emails and chat messages and we have not received any previous communication from you. On the other hand, we have been able to see that, according to the tracking information, your order was delivered the next day after being placed.
Please don't hesitate to contact us on help@calissa.com for any information you need.

Best Regards,
Roberto.
Calissa.

Beoordeeld met 4 van de 5 sterren

Good customer service

Customer service were quick to answer my queries which was excellent. Would order from Calissa again

14 september 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

first purchase - good value

This was my first purchase on Calissa. I bought a few products which I have bought and used before from other retailers, but I wanted to try a new online retail experience and I liked the independent brands available on Calissa. The products were reasonably priced and the website was full of other products and brands which appeal to me. I received a nice welcome discount and some free samples which made my purchase better value! Ordering was simple and I received confirmation of my order and dispatch pretty quickly. My order was tracked and arrived on time. My free samples were missing from my delivery but a quick email to Calissa soon put that right and they arrived next day :-) I’m happy with my products and will definitely use the site again to buy my beauty products from.

11 september 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great product

Great product, far cheaper than I can get over in NZ for the same thing, took a long time to arrive but thats standwrd going from uk to nz. Customer service was great and quick when I made contact with the team. They stated that they'd do all they could to help if my package had gone missing, even though I'd opted for non-tracked delivery :)

Could use less plastic in your packaging though

6 september 2019
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Great hairbrush

Happy with my purchase, a Mason Pearson hairbrush and the process of overseas delivery. (All that would be 5 stars). Just didn't want the marketing emails that followed, but I've unsubscribed from them.

30 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I ordered a number of products all of…wonderful products

I ordered a number of products all of which were of great quality. The calm balm with lavender has benefited my elderly father not only with a moisture barrier but the benefits of lavender helps keep him at ease. The natural rose roll on deodorant has a subtle scent I love, can fault the mascara and moisturising replenishing lash cream either.
Can any of the products I ordered be purchased within Australia at all? Would love to buy them regularly.
Thanks Helen

24 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Happy customer

God pricing and quick delivery to Australia. Very happy and will definitely order again. Thank you

23 augustus 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Shipping was swift

Shipping was swift and my Shu Uemura conditioner arrived in perfect condition. Look forward to ordering again.

23 augustus 2019
Review zonder uitnodiging

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