Caprinos Pizza Reviews 

We really love Caprinos. Not only great, fresh pizzas and sides but lots of amazing deals and offers. Highly recommend!!!

Absolutely rubbish. They state delivery in 15 minutes. Over an hour and a half later and nothing but excuses. Never arrived, constantly saying we only have 1 driver, like that’s the customers issue. Order somewhere else, the rubbish reviews this place has got are absolutely right.

The Burslem Caprinhos recently delivery some very yummy pizzas for our sones birthday party and the kids and adults loved them. Not greasy at all and service with a smile on line and over the phone the team couldn’t be more helpful to make sure I got the order I needed. Thanks team
Much better than a Domino’s

Recently opened in Lincoln , gave them a try and honestly compared to the previous takeaway there quality has gone down and prices have gone up

Definitely won’t be using them again

They just provide dough instead of pizza. I have ordered last night and got a unique pizza without toppings. They charged 11£ for small pizza and quality is so bad. I m disappointed.

Terrible experience from the Fleet branch. Ordered a vegan pizza online only to receive a call from the branch saying they had no vegan dough.Fair enough, so asked for a refund and after numerous attempts to fob us off the only recourse it appears we have is to write an email to their generic contact details and hope for the best. Never use them

What’s happened to caprinos. Nearly £60 for 3 pizzas & sides. Requested extra toppings & needed a magnifying glass to see them & couldn’t identify what they put on it anyway. 3 pizzas looked All the same even though totally different. Soggy pizza base. Really disappointing they used to be really good pizzas. I rarely have pizza as diabetic so was looking forward to this - last time I get a pizza from this company. Used to be so good. Shame.

Their MARGARITA pizza gave me food poisoning. Don’t order from here I’ve been bed bound for days

Really scummy company non existent customer service.
Ordered from Fleet branch and was double charged due to what I assume was website glitch.
Phoned branch and was told “didn’t know how to do a refund, manager would call back”
Never received a call back, pizza arrived late, explained the situation about the double charge to driver he told me to contact head office for refunds. Also to add to it he had given my order to another address by accident! So he had to return to the branch to make my order again, said he would be 15mins, was more like 30mins.
I contacted head office as instructed via webform never heard anything back. A week or so later I tried to contact via email, the email bounced back (does not exist despite being on their facebook) So I contacted via facebook messenger. I received an automated response saying they would aim to get back to me in 48hrs, they read the message a day later never responded, so I followed up again, they read it and didn’t bother responding. I have also tried commenting on social media posts and they’re simply ignored.
So I ended up paying £45 for a bland, pizza, with weird tasting pizza sauce and some wings that took almost 2 hours to arrive and have tried contacting vis several avenues to get a refund for the double charge only to be completely ignored. Now having to go via my bank to get a charge back.
I am due to move to a new area soon and had never used Caprinos before I decided to try them that night whilst working late at my office hoping they would be a good new pizza place to use in future, will never order from them again.

I waited 3 hours for my delivery, I called after 2 hours and they told me, my order had been cancelled. They hung up on me after I said I still wanted my order. then when it arrived it was all wrong and half of it was missing, the pizza had no sauce or toppings on it, just cheese, the loaded fries had lots of sauce and nothing much else, the wrap was practically empty, the bottle of drink was missing and the can of drink they sent was the wrong drink. I order from here regularly and this was the worst service I have ever received I was polite and understanding on the phone and was told to order somewhere else when I called to say I got the wrong order. I don't understand why I was treated this way.

Family review~
First time ordering here, and it'll be my last...
Absolutely appalling, waiting what felt hours for a completely messed up order. I ordered cheesy and chicken chips and got a whole of rubbish ( jalapenos, BBQ sauce and a load of disappointment. ) #bring back boultham grill ! #boycott caprinos # bring caprinos down - Daughter

There was sour cream on my chips but took it off and it didn't impact my meal . Very nice Mac and cheese . Would rather a 4
Ps. ( This reviewer did glaze the coke which was a brand not from caprinos ) - son

I feels sick and nauseous... (Must more be said for that). - Bill payer

Pizza was ordered online for delivery. Waited for an hour for pizza to be delivered when it was supposed to be delivered in 30 minutes. We tried to reach the store’s contact number but unreachable. Their delivery tracking tab on the website not updating no matter how you refreshed it. Seemed like the delivery man didnt have plans of delivering the pizza if we wouldnt have reported a scam transaction to our bank. Pizza and chips were no longer hot/warm when delivered. Worst pizza store in Slough, UK. Dont dare order pizza’s from them! Worst pizza store ever!

It had such good deals and qualities

Absolutely perfect pizzas and loaded fries delivered before estimated time for a decent price. Used their website which had a offer included so that might have influenced the price a little.

Will certainly use this company again. I've walked past the business many times when passing through Wellington and it always strikes me as very clean and well looked after.

10/10

Had the free 9” pizza on opening day in congleton the wait was no more than 5-10 minutes for a freshly hot baked pizza
Great environment on opening hour very friendly and amazing staff

Delivered by incompetent Caprinos delivery drivers who have no idea what a door bell is, I ordered pizza from Caprinos and not once did they inform me when the pizza would arrive. The delivery man stands outside my house 'ringing' me 10 times which I did not receive the phone calls. After that Ubereats calls me to check if the delivery man arrived, he since disappeared and they cancelled the order soon after not giving a refund back for an undelivered pizza.

Caprinos has beautiful food, the Wellington branch everything tasted so fresh and yummy! highly recommend, beautiful food and good portion sizes.
The churros and loaded fries are a must try.

Never ordering from the Liverpool one again. 3rd time ordering now & the pizza takes close to an hour to get delivered every single time 🚮

The branch nearest to me is fantastic! So clean and the staff are really friendly. The pizza is 10/10 it’s the only pizza I’ll order! The thin crust is the best, not too thin and in my opinion they have the best tomato sauce base against any other pizza chain.